Troubleshooting Windows 98 Installations | 7 |
Troubleshooting Windows 98 Installations
Basic troubleshooting, | Inspect all cables and connections. | |
applicable for all | Check whether your card is fully inserted into the slot. | |
problem situations. | ||
Verify that you have the latest BIOS for your system. If | ||
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| not, check the Web site for your computer and follow the | |
| BIOS upgrade instructions. | |
| Check for multiple installations of the card. | |
| Check whether your system’s PCMCIA or CardBus | |
| Controller is installed and running properly: go to | |
| Control Panel/System/Device Manager/PCMCIA Card. | |
| Verify that the controller is present and shows no errors. | |
| Open Control Panel/PC Card to confirm that the system | |
| recognizes your card. | |
| In Control Panel/Network make sure that you have the | |
| correct clients and protocols installed. | |
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The LAN device is not | Use Control Panel/System/Device Manager to inspect the | |
functional. LED on the | status of your LAN card. | |
connector is off or | If you see a red “X”, enable the card by checking the | |
mismatches the real | ||
appropriate box under Properties. | ||
network speed. | ||
If you see a yellow exclamation mark, click the icon to see | ||
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| what the conflict is. Verify that there are adequate system | |
| resources. Try to free system resources (for example, disable | |
| the infrared port), then remove and reinstall the card. | |
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Losing network | This can occur when using NetWare servers and IPX/SPX | |
connection after | protocol. It happens when the frame type is selected | |
disconnecting or | automatically. A temporary solution is to reboot after | |
changing the media | disconnecting and reconnecting the cable in NetWare | |
speed. | networks. The permanent solution is to use specific frame | |
| types such as 802.2 or 802.3. | |
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Need to force speed | In most cases, the automatic settings work fine. However, | |
and duplex settings. | if you to need to force speed or duplex settings to match | |
| those of an attached device: | |
| 1 Open Control Panel/Network | |
| 2 Double click the LAN card. | |
| 3 Click the Advanced tab. | |
| 4 Highlight Network Link Selection and choose the | |
| correct speed. | |
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