Motorola Communications Gateway manual Troubleshooting

Introduction Before You Begin Installation & Configuration

Troubleshooting

FAQ Glossary License

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Troubleshooting, continued

13Insert the Motorola Communications Gateway CD-ROM in the CD-ROM drive. After a short time, a window with language choices is displayed.

14Press the Esc key on the keyboard to exit the start-up screens.

15To start Windows Explorer, click Start and select Run.

16In the Run window, type explorer and click OK. The Exploring window is displayed.

17Be sure the USB cable is removed from your PC or Communications Gateway.

18Double-click My Computer.

19Double-click your CD-ROM drive (D: in the image).

20Double-click Install to open the Install folder.

21Double-click remove or remove.exe to run the Remove utility. The Motorola USB Driver Removal Utility window is displayed.

Your Windows Explorer may appear slightly different than in the image on this page. There are slight variations between Windows versions and you can configure Windows Explorer as you like.

65 Communications Gateway User Guide