Eureka 4880 warranty Problem Cause Solution, Handle is in the upright position

PROBLEM SOLVING - Call 1-800-438-7352 for replacement of broken or missing items. NOTE: Turn off the switch and unplug the electrical cord before servicing.

PROBLEM	CAUSE	SOLUTION
Motor will not start.	☐3Electric Plug	☐ Push plug securely into outlet.
		☐ Try another outlet.
		☐ Check circuit breaker.
Motor suddenly stops.	3	☐ Refer to page 8.
	☐ Thermal Cut Off
Does not clean the carpet or	3	☐ Empty the dust cup. Hint: If picking up fine dust, the dust
	☐ Dust Cup and Filter(s)
floor.		cup may not look full, but a fine substance tends to
		reduce suction when it blocks the airflow through the dust
		cup and filter(s). Make sure the dust cup is installed
		properly. Make sure dust cup platform is engaged
	3	properly.
		☐ Replace a cut, broken or out of shape belt.
	☐ Belt
	3	☐ Clean hair and thread from bristles and end cap area.
	☐ Brush Roll
	3	Replace brush roll if bristles are worn.
		☐ Remove any clogs from the hose that restrict the airflow.
	☐ Hose
	☐3Brush Roll Control	☐ For carpet cleaning make sure brush roll control lever is
	3	in carpet position.
		☐ For hard floor cleaning, make sure hardfloor/carpet lever
	☐ Cleaner Height Setting
		is in hard floor position.
No suction at the end of the	3	☐ Empty the dust cup. Hint: If picking up fine dust, the
	☐ Dust Cup and Filter(s)
hose.		dust cup may not look full, but a fine substance tends to
		reduce suction when it blocks the airflow through the dust
		cup and filters.
	3	☐ Check the filters and clean or replace if necessary.
		☐ Remove any clogs from the hose that restrict the airflow.
	☐ Hose
		☐ Check both ends of the hose. (See pages 14-15)
		☐ Remove any clogs from the clear tubes that restrict the
		airflow.
	3	☐ Dust cup and motor filter tube must be properly lined up
	☐ Motor Filter Tube
		with seals at the top of the dust cup compartment.
Headlight not working.	3	☐ Replace light bulb.
	☐ Light Bulb
Noise from the brush roll area.	3	☐ Remove base plate and clean debris from the brush roll
	☐ Brush Roll
	3	area.
		☐ Replace a cut, broken or out of shape belt.
	☐ Belt
Cleaner is hard to push.	3	☐ Turn height adjustment knob to a higher position. Hint:
	☐ Cleaner Height Setting
		Put handle in operating position. Tilt the cleaner back to
	3	raise the front wheels off floor. Then turn the knob.
		☐ Replace a cut, broken or out of shape belt.
	☐ Belt
	3	☐ Flip brush roll control lever to carpet position.
	☐ Brush Roll On/Off
Brush roll will not turn.	3	☐ Replace a cut, broken or out of shape belt.
	☐ Belt
	3	☐ Flip brush roll control lever to carpet position.
	☐ Brush Roll On/Off
		NOTE: Brush roll is not designed to turn while the
		handle is in the upright position.
Dirt Alert yellow light will not	3	☐ Over time loose new carpet fibers will diminish and will
	☐ New carpet fibers.
go off.		not trip the dirt alert sensors.
Dirt Alert yellow or Filter Sensor	3	☐ Call 1-800-282-2886 8 a.m. - 7:30 p.m. (CST) Monday -
	☐ Sensors are not working.
red lights will not come on.		Friday and 10 a.m.- 6:30 p.m. (CST) Saturday for the
		nearest authorized Eureka service center.
Cleaner height knob will not	3	☐ Hint: Put handle in operating position. Tilt the cleaner
	☐ Cleaner Height Setting
turn.		back to raise the front wheels off floor. Then turn the knob.

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