Troubleshooting

 

 

Troubleshooting the IDB

 

On UNIX, the Data Protector MMD (/opt/omni/lbin/mmd) is not

 

 

displayed when listing the Data Protector processes using the ps -ef

 

 

grep omni command.

 

 

On Windows, the Data Protector MMD process (mmd.exe) is not listed

 

 

among processes in the Windows Task Manager.

Action

1.

Close the Data Protector GUI.

 

2.

Run the omnisv –stopcommand to stop the Data Protector

 

 

services/processes.

 

3.

Run the omnisv –startcommand to start the Data Protector

 

 

services/processes.

 

4.

Run the omnisv –statuscommand to check if all the

 

 

services/processes are running.

 

The DC binary files are corrupted or missing

 

If the DC binary files are corrupted or missing, the error message Open

 

of Detail Catalog Binary File failed is displayed when browsing

 

backed up objects in the Restore context.

 

The omnidbcheck -bfcommand reports that one or several DC

 

 

binary files are missing or of incorrect size, or the omnidbcheck -dc

 

 

command reports that one or several DC binary files are corrupted.

 

The debug.log file on the Cell Manager, located in the

 

 

<Data_Protector_home>\log\debug.log (Windows systems) or

 

 

in the /var/opt/omni/log/debug.log (UNIX systems) contains

 

 

one or several entries on Data Protector not being able to open a DC

 

 

binary file.

Action

Recreate DC binary files by importing catalog from media. For more

 

information refer to “Handling Minor Database Corruption in the DCBF

 

Part” on page 422.

Performance Problems

The number of IDB objects and IDB objects' sizes are too large

When browsing object versions and single files for restore, it can take a long time before the information is read from the IDB and displayed.

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HP B6960-90078 manual Performance Problems, DC binary files are corrupted or missing