Troubleshooting

Troubleshooting Networking and Communication

Troubleshooting Networking and

Communication

The section addresses the following networking and communication problems:

• “Hostname Resolution Problems” on page 565

• “Client Fails with “Connection Reset by Peer”” on page 567

Hostname Resolution Problems

Hostname resolution is a very common problem in a Data Protector environment. It means that host A is unable to communicate with host B.

The table below shows Data Protector components and how they should communicate within the Data Protector environment. Communication among hosts means that host A in the table should resolve host B by its fully qualified domain name (FQDN). Resolving a host means that host A can interpret the FQDN and determine its IP address.

Table 12-2

Data Protector Components Name Resolution

 

 

 

 

Host A

Host B

 

 

 

 

Disk Agent Client Host

Media Agent Client Host

 

 

 

 

Disk Agent Client Host

Cell Manager Host

 

 

 

 

Disk Agent Client Host

MoM Server Host

 

 

 

 

Media Agent Client Host

Disk Agent Client Host

 

 

 

 

Media Agent Client Host

Cell Manager Host

 

 

 

 

Media Agent Client Host

MoM Server Host

 

 

 

 

Cell Manager Host

Media Agent Client Host

 

 

 

 

Cell Manager Host

Disk Agent Client Host

 

 

 

 

Cell Manager Host

MoM Server Host

 

 

 

 

MoM Server Host

Disk Agent Client Host

 

 

 

Chapter 12

565

Page 595
Image 595
HP B6960-90078 manual Troubleshooting Networking Communication, Hostname Resolution Problems, Host a Host B