Troubleshooting

 

Troubleshooting the IDB

 

The RDS service/process cannot be started

 

If one or several shared library files are missing, the omnisv -status

 

command informs you that the RDS service/process is down, while all

 

other services/processes are running.

Action

Reinstall Data Protector and reboot your Cell Manager. This will

 

reinstall the shared libraries and restart the RDS service/process.

 

Data Files (Directories) Missing

 

The following IDB data files (directories) should exist on the Cell

 

Manager in the following directories:

 

• On Windows systems: <Data_Protector_home>\db40

 

• On UNIX systems: /var/opt/omni

 

\datafiles\catalog

 

\datafiles\cdb

 

\datafiles\mmdb

 

\dcbf

 

\logfiles\rlog

 

\logfiles\syslog

 

\meta

 

\msg

 

One or several IDB data files or directories are missing

 

If one or several IDB data files or directories are missing, the following

 

errors are displayed when Data Protector tries to access or use the IDB:

 

Database network communication error

 

Cannot open database/file

Action

Reinstall Data Protector and reboot your Cell Manager. This will

 

reinstall the IDB data files and directories.

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Chapter 12

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HP B6960-90078 manual Data Files Directories Missing, RDS service/process cannot be started, 596