HP B6960-90078 manual Browsing Troubleshooting Messages, Sample Error Message Dialog

Troubleshooting

Browsing Troubleshooting Messages

Browsing Troubleshooting Messages

Data Protector provides an interactive online troubleshooting utility, where you can get a detailed explanations of your error messages, including suggestions for correcting problems.

When you receive an error message from Data Protector, the error number is presented as a clickable link. To see detailed information about the error, click the link. The error message dialog appears providing extensive information about the error. Click Details to see a detailed description of the error message and the actions you can take to avoid or solve the problem.

Error message dialog consists of the following:

•Error Message: Exact message as it appears.

•Description: Detailed description of the error message.

•Action: Possible actions to take to solve or avoid the problem.

Figure 12-1 Sample Error Message Dialog

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