Troubleshooting

Troubleshooting Backup and Restore Sessions

Troubleshooting Backup and Restore Sessions

You may run into the following problems while running or starting backup and restore sessions:

“Filenames Are Not Displayed Correctly in GUI” on page 580

“Full Backups Are Performed Instead of Incrementals” on page 580

“Unexpected Mount Request for a Standalone Device” on page 581

“Unexpected Mount Request for a Library Device” on page 582

“Unexpected Mounted Filesystems Detected” on page 583

“Data Protector Fails to Start a Scheduled Session” on page 584

“Data Protector Fails to Start an Interactive Session” on page 585

“Backup Protection Expiration” on page 586

“Troubleshooting Application Database Restores” on page 586

“Problems with non-ASCII Characters in Filenames” on page 587

 

Filenames Are Not Displayed Correctly in GUI

 

When using the Data Protector GUI on Windows, some filenames

 

belonging to the non-Windows objects can be displayed incorrectly. This

 

happens when different encoding is used.

Action

To view these objects correctly, specify the appropriate encoding in the

 

Data Protector GUI by selecting Encoding from the View menu, then

 

selecting the appropriate codeset.

Full Backups Are Performed Instead of Incrementals

There are several reasons, outlined below, that Data Protector might run a full backup despite the fact that you specified an incremental backup.

580

Chapter 12

Page 610
Image 610
HP B6960-90078 manual Troubleshooting Backup and Restore Sessions, Filenames Are Not Displayed Correctly in GUI, 580