HP B6960-90078 Troubleshooting Data Protector Services and Daemons, Action, Windows, Chapter, Problems Starting Data Protector Services on

Troubleshooting

Troubleshooting Data Protector Services and DaemonsTroubleshooting Data Protector Services and Daemons

The Data Protector services and daemons run on the Cell Manager. Run the omnisv -statuscommand to check whether services are running.

If the Data Protector services seem to be stopped or have not been installed on the target Data Protector client, ensure first that you don’t have a name resolution problem. Refer to “Troubleshooting Networking and Communication” on page 565 for more information.

You can run into the following problems with Data Protector services and daemons:

•“Problems Starting Data Protector Services on Windows” on page 569

•“Problems Starting Data Protector Daemons on UNIX” on page 571

	Problems Starting Data Protector Services on
	Windows
	You do not have permission to start the services
	The following error message displays:
	Could not start the <Service_Name> on <System_Name>.
	Access is denied.
Action	The system administrator should grant you permission to start, stop,
	and modify services on the system that you administer. You have to log
	off and log on again on Windows NT system for the changes to take effect
	or log off and log on as system administrator and then start/stop or
	modify the services. On other Windows systems you do not have to log off
	the system in order to start/stop or modify the services. Instead, you can
	run the services.msc (located in the <%SystemRoot%>\system32
	directory) as an administrator by right-clicking the file while holding
	down the Shift button and selecting Run as from the pop-up menu. Then
	provide administrator’s user name and password.

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