Manuals / HP / Computer Equipment / Computer Drive

HP B6960-90078 manual 532

Models: B6960-90078

1 856

Download 856 pages 1.47 Kb

Page 562

Customizing the Data Protector Environment

Firewall Support

The following table provides a list of all Data Protector components. The first two columns list the process identifiers and their listen ports. The last two columns list all applicable connecting processes.

Table 11-2

Listening Component			Connecting Component

Process		Port	Process	Source Port

Cell Manager

Inet		5555	Application	N/Aa
			Agent

			GUI/CLI	N/Aa

CRS		Dynamic	Application	N/Aa
			Agent

			GUI/CLI	N/Aa

MMD		Dynamic	xSM	N/Aa

			CLI (from CM)	N/Aa

xSM		Dynamic	GUI/CLI	N/Aa
			xMAb	N/Aa
			xDAb	N/Aa

			Application	N/Aa
			Agent

Disk Agent

Inet		5555	xSM	N/Aa
xDA		Does not accept connections

Media Agent

Inet		5555	xSM	N/Aa

xMA		Does not accept connections

xMA-NET		Dynamic	xDA	N/Aa

			Application	N/Aa
			Agent

532	Chapter 11

Image 562

HP B6960-90078 manual 532

Contents

HP OpenView Storage Data Protector Administrator’s Guide Legal Notices Iii Page Contents Configuring Users and User Groups Backup ViiViii Restore Monitoring, Reporting, Notifications, and the Event Log Manager-of-Managers Environment Disaster Recovery XiiXiii Customizing the Data Protector Environment XivContents Integrations with Other Applications XviADIC/GRAU DAS and STK ACS Libraries XviiXviii Edition History Part Number Manual Edition Product XixPage Xxi Data Protector Graphical User Interface XxiiDocumentation GeneralInformation Technical Support FeedbackXxiv Manuals XxvHP OpenView Storage Data Protector Unix Integration Guide XxviOnline Help XxviiXxviii Licensing Guide HP OpenView Storage Data Protector Administrator’s GuideAudience XxixOrganization XxxIntroducing Data Protector This Chapter Data Protector Cell Environment How a Restore Session Works How a Backup Session WorksConcepts Guide Data Protector Cell Environment Using the Data Protector User Interface HP OpenView Storage Data Protector Graphical User InterfaceStarting GUI on Graphical User InterfacePlatforms Unix PlatformsPrinting from the Data Protector Graphical User Interface Storage Data Protector Installation and LicensingStorage Data Protector HP StorageWorks Disk Array PrerequisiteElements of the Data Protector Graphical User Interface Context ListResults Area Scoping PaneResults Area Navigation TabsCommand-Line Interface Data Protector Online Resources Using Microsoft Management Console MMC Using the Online ManualsAdd Overview of Tasks to Set Up Data Protector Overview of Tasks to Set Up Data Protector Configuring and Using Backup Configuring and Using Backup Devices Licensing Guide for details Guide Configuring Backup DevicesSystems WindowsConfiguring Backup Devices How Backup Specifications, Devices, and Media Pools Relate Configuring Standalone Devices What Are Standalone Devices? How to ConfigureSpecifying Device Type and Name ConfiguringDevice Chains Configuring Standalone Devices Recommended Segment Sizes for Specific Device File Sizes Configuring File DevicesWhat Are File File size GB Segment size MBRequests Handling MountFile Devices Specifying a Pathname for a File Device Configuring Library Devices Drive Index to Scsi Address Mapping Library DeviceConfiguring Library Devices Configuring Libraries with Multiple Systems Configure a backup. See , Backup, on Magazine Configuring Magazine DevicesWhat Are What’s Next?Configuring Stacker Devices Restore with BackupStacker Devices Configuring a Library for Mixed Media Configuring Devices for Direct Backup Configuration Procedure Configuring XCopy Engines Configuring Standalone DevicesConfiguring SCSI-II Libraries Configuring the libtab FileSupport of New Devices Using Several Drive Types in a Library Using Several Drive Types in a Library Shared Devices in the SAN Environment OpenView Storage Data Protector Concepts GuideMultiple System to Multiple Device Connectivity in SAN Locking Devices Used Exclusively by Data Protector Locking Devices Used by Multiple ApplicationsIndirect Library Access Concept Direct Library Access ConceptConfiguration Overview Configuration Goals SAN Environment Configuration Device Autoconfiguration Configuration MethodsLimitations Configuration Using the SANconf Tool Manually Configuring the LibraryLibrary Robotics Manually Configuring the Devices DrivesA Cluster Defining Lock NamesSetting Advanced Options Summary of Device Definitions Using Lock Names Selecting Direct Access Manually Configuring the libtab FilesFile on zala File on oda Configuration Basics Shared Devices and MC/ServiceGuardFile on donat Configuring Drives B3935-90015MC/ServiceGuard Version A.11.05 Release NotesCreating the ATS Configuration Files How to Configure a Floating DriveHow to Configure a Static Drive Static DrivesDrive Cleaning Configuring Automatic Drive Cleaning Conditions for Automatic CleaningTesting the Drive Cleaning Configuration Testing ConfigurationAbort Busy Drive HandlingEject Activating Barcode Support 10 Activating Barcode Reader Support Activating Cartridge Memory Support 11 Cartridge Memory Support Activation for a Drive Disabling a Backup Device DeviceoptionDisable Device Removing a Backup Device How to Remove a Backup DeviceRenaming a Backup Device How to Rename a Backup DeviceDevice Locking Device Locking Streaming Device Concurrency, Segment Size, and BlockSize Changing13 Advanced Options Dialog Box Concurrency 14 Device Properties Dialog Box Concurrency Segment SizeBefore Changing Number of BuffersBlock Size Block Size in DataBlock size Configuring Users and User Configuring Users and User Groups Data Protector User Rights Switch session ownership Start backup specificationSave backup specification Back up as rootData Protector User Rights User Rights Admin Operator Predefined Data Protector User GroupsPredefined Data Protector User Groups Adding a User Group Adding or Deleting a User GroupAdding New User Groups Deleting a User Group Adding or Deleting a User Adding New Users Changing User Properties Modifying a UserMoving a User to Another User Group Changing User Group Rights When to Use This Example User ConfigurationsAllowing Users to Restore Their Own Files Enabling Users to Back Up Their SystemsExample User Configurations Example User Configurations Chapter Managing Media Managing Media Overview of Data Protector Media Management How the Media Pool Relates to Other Components Media Life Cycle100 Chapter 101 Creating a Media Pool Description Properties of a Media PoolPool Name Media TypeNon Policymedia104 Media Condition Magazine SupportFactors 106 Adding Media to a Media Pool How to AddHow to Add Used Unused MediaFormatting Media How to Format Media Cartridge Memory Reformat for Specific Slot Formatting Media in a Magazine110 Formats Recognizing Other Data FormatsRecognized Data Protector Media Format CategoriesCartridge Memory Enabled Recognition 112How to Import Media Importing MediaCatalog from Importing the Catalog from MediaImport Multiple Media 114Importing Media in a Magazine Device Import CatalogImport Magazine How to Import a Single Medium into a Magazine What’s Next?116 Limitation Appending Backups to MediaAppendable on incrementals only The first medium used in a 118 Using a Pre-Allocation List of Media for Backup Media Selection Selecting Media for Backup120 How Media Are Selected for Backup OFFSetting Data Protection for Media 122Recycling Media Moving Media to Another Pool How to Export What Is ExportingWhen to Export Exporting Media from Data ProtectorModifying Media Locations What Is a Location?How to Modify Media Location 126What Is a Description? Media Label Modifying Media DescriptionsVerifying Data on a Medium When to VerifyHow to Verify Data On a MediumScanning Media in a Device List Cartridge Memory for Specific Slots 130Information on Media Backup MediaChecking the Condition of a Medium SelectionFactors Influencing the Condition of Media 132Good Statuses of MediaMedia Pools FairMedia Condition Property Changing How Media Condition Is Calculated134 Searching for and Selecting a Medium Media into a How to EnterEntering a Medium into a Device 136Ejecting a Medium from a Device How to EjectBulk Eject Notification on Scheduled Eject of MediaOverview Mail Slots FullChapter 139 Vaulting Media 140Moving Media to a Vault Configuring VaultsRestoring from Media in a Vault 142 Copying Media Restoring from a Moving CopiesExporting Copies CopyAutomated Media Copying Devices Cleanme RequestSelection and Use Destination PoolDetection of Write-Protected Media Using Different Media Format Types 148Modifying Views in the Media Management Window 150 Backup 152 Configuring a Backup PrerequisitesBackup Session Creating a Backup Specification154 Example of Creating a Backup Specification Key PointsCreate New Backup Dialog Box 156Source Page of the Backup Wizard Device Page of the Backup Wizard 158Backup Object Summary Final Page of the Backup Wizard 160Backing Up Unix Systems Backing Up Unix FilesystemsFiles or Directories How to Back UpSelecting Specific Unix FilesBacking Up Clients Using Disk Discovery DiscoverySelecting an Entire Client to Be Backed Up Backing Up Disks Using NFSWhat Is NFS? 164NFS Environment Backing Up Unix Disks as Disk Image Objects 166Chapter 167 Backing Up Windows Systems Backing Up Filesystems Logical Disk DrivesBacked Up? What Is NotPrivate exclusion list Filesystem FeaturesNtfs VSS FilesystemChapter 171 Multiple Disk Sparse FilesManual Definition AgentsSpecifying Objects Using Manual Add Backing Up ConfigurationWindows NT 2003 2000/XP/Server174 Chapter 175 Backing Up the Windows 2000/XP/Server 2003 System State Backing Up176 Chapter 177 Dhcp Server ServersWins Server DNS ServerBacking Up the Windows 2000/XP/Server 2003 Services Backing Up Windows 2000/XP/Server 2003 ServicesRefer to the HP OpenView Storage Data Protector Installation 180Backing Up a Remote Storage Service Database Backing Up the DFSUser Profiles Backing Up Windows User Profiles, Event Logs, and User DiskQuotas 182User Disk Quotas Backing Up Windows Clients Using Disk DiscoveryEvent Logs How Are DisksSelecting the Client 184When to Use Shared Disks Backup Backing Up Windows Shared Disks186 Chapter 187 16 Inet Logon Option on Windows NT 188Chapter 189 Backing Up Windows Disks as Disk Image Objects 190Disk Image How to Specify aWhere to Find a SectionHow to Perform a 192Chapter 193 Backing Up Novell NetWare Systems Backing Up Novell NetWare Filesystems VolumesPrerequisites How to Back Up a Novell NetWare System 194Chapter 195 Configuration Components What Is IncludedBackup? An IncrementalChapter 197 Client Backup with Disk Discovery 198Backing Up NetWare Directory Services NDS Adding NDS Objects to a Backup SpecificationMountpoint Configuration File TSANDS.CFG 200Backing Up OpenVMS Filesystems Backing Up OpenVMS SystemsOpenVMS System Equivalent to a BACKUP/PHYSICAL 202Chapter 203 Protector EVA/VA/MSA Integration Guide Backing Up in a Direct Backup EnvironmentData Protector Installation and Licensing Guide EVA/VA/MSA Integration GuideBackup Specification Configuration Procedure RestoreBacking Up Oracle8i Online and Offline Starting Direct Backup Using the CLIBacking Up Rawdisks 206Scheduling Unattended Backups Planning Your SchedulingConflicts PoliciesStarting Backups on Specific Dates Starting Periodic BackupsEditing Your Backup Schedule Configuring Backup Options When Scheduling Skipping Backups During HolidaysBackups Running Consecutive Backups 212Selecting a Backup Type Full or Incremental Backup TypesRelative Referencing of Backup Runs 214Backup Type How to Read TableHow to Select ExamplesData Protector Default Backup Templates Using Backup TemplatesOptions Offered by Templates Trees ScheduleApplying a Backup Template 218Specification IntegrationModifying an Existing Template Creating a New Template220 Chapter 221 Groups of Backup Specifications 22226 Example of Backup Specification Groups Group224 Using Backup Options 226 Most Frequently Used Backup Options Backup Options228 Backup Options Protection 230 Log All Logging Changing Details About Data Stored in the DatabaseLog Files Balancing? What Is Load232 Parameters Used? Load BalancingHow Are How Are Objects234 Ownership Who Will Be Able to Restore? Setting Options for Backup Specification List of Data Protector Backup OptionsBackup Specification Options 236Load Balancing Available Backup Specification OptionsBackup Specification Options General and Other Description OwnershipPost-Exec Pre-Exec238 Reconnect Broken Connections Object OptionsSetting the Disk Image Options 240Setting the Object Specific Options 32 Disk Image OptionsObject Properties General and Trees/Filters 242Backup Files of Size Backup Posix Hard Links as FilesDo Not Use Archive Attribute Windows-Specific Option Do Not Preserve Access Time AttributesCatalog Protection 244Encode Lock Files During BackupLogging Report Level Protection Data ProtectionPublic/Private 246Software Compression Report Open Locked Files As Windows-Specific OptionUncompress NetWare Compressed Files Novell Netware Specific User Defined Backup Variables 248Concurrency Device Backup OptionsCRC Check Media PoolSpecific Backup Object Pre- and Post-Exec CommandsBackup Specification 250Pre- and Post- Exec Commands on Windows Systems Pre- and Post-Exec Commands for a Backup SpecificationPathname Filename or252 Restarted Value Description254 Pre- and Post-Exec Commands for a Specific Backup Object Environment Variables256 Pre- and Post- Exec Commands on Unix Systems How to Write the CommandsPathname? 258Chapter 259 Pathname 260 Environment Variables262 Managing Failed Backups Preventing Backup Failure 264Enabling Wake Onlan Support Restarting Failed Backups 266Restore 268 Standard Restore Procedure Restoring Your DataSelecting Your Data for Restore 270Selecting a Backup Version Selecting Data for RestoreHandling File Conflicts Restoring Under Another Device Specifying Restore LocationSetting Restore Options 272Restoring Disk Images Previewing and Starting a RestoreAborting a Restore Finding Needed MediaDisk Image Objects Procedure274 Restoring Your Data to a Shared Disk Restoring Unix Systems Restoring Windows Systems How to Read This Windows Filesystem Restore Limitations278 Directories Images Restoring the Windows ConfigurationRestoring Windows Configuration 280Restoring the Windows 2000/XP/Server 2003 System State Restoring the SysVolSelecting System State Items Restoring the Windows Registry282 Restoring Windows 2000/XP/Server 2003 Services Active DirectoryCertificate Active Directory Restore ModesServices Restore 284Deleted User Restoring DFSRestoring Windows User Profiles and Event Logs ProfilesRestoring Windows TCP/ IP Services 286Restoring Novell Netware Filesystems Restoring File Ownerships and Trustees Restoring the Novell NetWare Configuration288 Restoring the NetWare Configuration Restoring Novell NDS290 What is Restored? Restoring OpenVMS Filesystems292 Chapter 293 General Restore Restore OptionsList of Restore Options 294Chapter 295 Post-Exec CommandsPre- 296Handling Options File ConflictSpecific Options User Defined Restore Variables 298Restore Techniques Restoring Files to Different PathsRestoring Files in Parallel 300Viewing Files Not in the IDB When to Restore Directly from MediaRestoring Files in Parallel Restoring by Query How to RestoreRestoring Files in Use Directly fromRestore by Query By QuerySelecting Only Specific Files Matching for Restore Skipping Files for Restore304 Restoring Files and Directories Manually How to Add FilesManually 306 Monitoring, Reporting 308 Monitoring Sessions Viewing Currently Running SessionsResponding to Mount Requests Viewing Finished Sessions310 Chapter 311 Changing the Amount of Messages Shown Aborting Running Sessions312 Chapter 313 Monitoring Several Cells Simultaneously 314Data Protector Reporting Methods Report FormatsReport Send 316Backup Specification Reports Report TypesBackup Specification Reports 318Chapter 319 Configuration Reports Configuration Reports320 IDB Reports IDB Reports322 Chapter 323 Pools and Media Reports Pools and Media Reports324 Chapter 325 Sessions in Timeframe Reports Sessions in Timeframe Reports326 Chapter 327 Single Session Reports Single Session Report328 Report Formats Html330 Creating a New Report Send MethodsEmail Send Method MicrosoftSnmp Send Method Broadcast Message Send MethodLog to File Send Method 332Chapter 333 External Send Method 334Configuring Reports Using the Data Protector Configuring Report Groups and Adding Reports336 Chapter 337 Running Report Groups Running Individual Reports338 Chapter 339 Media Statistics Report Session Flow Report340 Device Flow Report Chapter 341Notification Types What Are Notifications? Configuring NotificationsData Protector Notifications 342Data Protector Notifications 344 Chapter 345 Explanation of Some Notifications 346Notification Send Methods Email Send Method 348Log to File Send Method Broadcast Message Send MethodSnmp Send Method 350 Use Report Group Send Method Configuring NotificationsExternal Send Method Data Protector Event Log Send Method352 Configuring Reports and Notifications on the Web Copying Data Protector Java Programs to the Web Server Restricting Access to Web Reporting354 Configuring Report Groups Generating the ReportsData Protector Event Log Event Log Deleting Event Log Contents356 Event Log Message 358 Manager-of-Managers Environment 360 Centralized Media Management Database Manager-of-ManagersCentralized management of all tasks Centralized licensingConfiguring the Manager-of-Managers 362Setting Up MoM Manager Importing Data Protector CellsRestarting Data Protector Services Adding a MoM Administrator364 Chapter 365 Centralized Media Management Database Cmmdb 366Central Media Management Database Configuring a Centralized Media Management Database 368Configuring the Cmmdb on the MoM Manager CmmdbConfiguring the Cmmdb on the Client Cell 370Chapter 371 Centralized Licensing Setting Up Centralized LicensingWhy Use Centralized Licensing? Prerequisite Configuring 372Licenses ReleasingAssigning 374 Before Moving Licenses in the MoM EnvironmentEnterprise ReorganizationDeactivation Deactivating Centralized Licensing376 Importing and Exporting Data Protector Cells Working with a MoM EnvironmentImporting a Cell Manager Exporting a Cell Manager Moving Client Systems Among Cells Distributing the MoM ConfigurationHow to Distribute the MoM Configuration 378Configuring Data Protector Users Managing Devices and Media for a Specific Cell380 Managing the Data Protector 382 Used? About the Data Protector Internal DatabaseData Protector Software Release Notes IDB Architecture 384IDB Architecture MmdbDcbf 386Chapter 387 Allocating Disk Space for Future Use Configuring the IDB388 What to Plan for in Advance Robustness Considerations Preparing for IDB Recovery390 Robustness RecommendationsTo Optimize IDB DirectoriesLocation on Unix Location of IDB Directories on Unix392 Recommended Location of IDB Directories Relocating the IDB Directories394 Creating an Additional Copy of the IDB Recovery File Creating a DC Directory Creating or Relocating DC DirectoriesDirectory Enabling Transaction LogsDisk Space Why EnableTransaction Logs? ConsiderationsSelecting the Internal Database Object Configuring the Database BackupRecommended IDB Backup Configuration 398During the IDB IDB Reports Configuring the Database Reports and Notifications400 Chapter 401 Maintaining the IDB 402Chapter 403 404 Reducing the IDB Growth IDB GrowthReducing the IDB Size When Does Change Take Effect?Changing Logging Level and Catalog Protection Settings 406Changing Catalog Protection for a Session Changing Catalog Protection for an ObjectFilenames Purging Obsolete FilenamesExtending the Database Size Creating New DC DirectoriesFiles? How to CreateCreating New fnames.dat Files Creating a New fnames.dat FileChecking the Database Size 410Checking the Consistency of the Database Moving the Database to a Different Cell Manager 412Chapter 413 Restoring the IDB to a Temporary Directory Restoring the IDB414 On an Unix Cell Moving the IDB to the Original LocationManager 416 Recovering the IDB Overview of IDB Recovery MethodsOmitting MostConvenient RemovingIDB Corruption Identifying the Level of Database CorruptionLevels Corruption Level How to Identify420 Performing Guided Autorecovery Handling Minor Database Corruption in the Dcbf Part Recovery Procedure422 Handling Major Database Corruption Filenames Part Recovering the IDB Using IDB Recovery File Changed Device 424Chapter 425 Recovering the IDB Without the IDB Recovery File 426Chapter 427 Recovering the IDB from a Specific IDB Session 428Chapter 429 Replaying IDB Transaction Logs 430Recovering the IDB to a Different Disk Layout How to Replay432 Updating the IDB by Importing Media 434 Disaster Recovery 436 Introduction Supported Disaster Recovery Methods and Operating SystemsCell Manager Client 438 Computer What Is aOrder to recover other user data Disaster?440 What is Offline What is OnlineRecovery? Local/Remote442 Planning Preparing for a Disaster RecoveryPrepare for recovery PlanPerform recovery procedures Consistent and Relevant Backup444 How to Create a Consistent and Relevant Backup? Updating the System Recovery Data SRDWhat Is SRD? Omnisrdupdate Using446 Chapter 447 Script 448Chapter 449 Assisted Manual Disaster Recovery of a Windows System 450Preparation RequirementsLimitation Has occurred452 How to Determine the Filesystem Type from the SRD File Type number Filesystem454 Chapter 455 Recovery 456Other Windows Systems 458 Disk Delivery Disaster Recovery of a Windows Client Limitations 460Chapter 461 462 Enhanced Automated Disaster Recovery of a Windows System 464 Chapter 465 DR Image File Disk and Partition466 Chapter 467 468 ISO Image Windows Client Eadr of a470 Chapter 471 One Button Disaster Recovery of a Windows System 472Chapter 473 474 Obdr Backup Modifying an 476Chapter 477 478 Chapter 479 Automated System Recovery 480ASR. See the HP OpenView Storage Data Protector Installation Hardware482 Prerequisite Creation of ASR Set 484 Chapter 485 486 Restoring the Data Protector Cell Manager Specifics Enhanced Automated Disaster Recovery SpecificsMaking IDB consistent all methods One Button Disaster Recovery Specifics 488Automated System Recovery Specifics Possible Scenarios Advanced Recovery TasksRestoring the Microsoft Cluster Server Specifics 490Disaster Recovery of a Secondary Node Disaster Recovery of the Primary NodeMmerge p1sApath ... p1sXpath 492Chapter 493 494 Restoring Hard Disk Signatures On Windows Restoring Internet Information Server IIS Specifics 496Troubleshooting Concept Manual Disaster Recovery of an HP-UX Client498 Overview Using Custom Installation MediumCreating a Golden Image Swsource section 500Chapter 501 Golden Image 502Using System Recovery Tools Creating Recovery Archives504 Via the Network in the Ignite-UX Administration Guide 506 Storage Data Protector Software Release Notes Disk Delivery Disaster Recovery of an Unix ClientGathering Tru64 HP-UX ExampleSolaris Example 508Creating an Preparing Backup SpecificationAuxiliary Disk 510 Chapter 511 Manual Disaster Recovery of an Unix Cell Manager 512Chapter 513 General Troubleshooting Troubleshooting Disaster Recovery onWindows Drstart reports Can not copy filename Troubleshooting Assisted Manual Disaster RecoveryTroubleshooting Disk Delivery Disaster Recovery Cannot Find Physical Location of Drives Selected for DiskNo Operating System Found Troubleshooting Eadr and ObdrDisk Delivery Disaster Recovery of a Media Agent Client Automatic DR information could not be collectedSome Non-critical Errors Were Detected MessageNetwork is Not Available During Restore Blank Screen During Recovery518 Computer Freezes During Eadr Auto Logon Does Not WorkCannot Create a CD ISO Image for Eadr of Mscs 520 Customizing the Data Protector Environment 522 Global Options File How to Use Global OptionsMost Often Used Variables 524 Locations Using Omnirc OptionsHow to Use Omnirc Options?OB2INCRDIFFTIME and OB2CHECKCHANGETIME 526Chapter 527 Firewall Support Limiting the Range of Port NumbersChapter 529 Agent Identifiers 530Port Usage in Data Protector Using BothVariables Together 532 Chapter 533 534 User InterfaceChapter 535 Configuration Diagram 536Settings Port Range538 Chapter 539 Outside a Firewall Example 3 GUI Installed Inside, Other Components Installed540 Chapter 541 Process Port 542Outside, Other Components Installed Inside a Firewall Settings onExample 4 Application Agent and Media Agent Installed Cell Manager544 Chapter 545 Port Range Setting on the Cell Manager Limitations 546Troubleshooting 548 Before Calling Your Support Representative Format of Data Protector Log Files Data Protector Log FilesLocation of Data Protector Log Files 550Log Files and Their Contents 552 Debugging Limiting the Maximum Size of DebugsWays of Debugging 554Debug Syntax Modified Schedule -fullTrace File Name 556Inet Debug on Windows Inet Debug on UnixCRS Debug on Windows Sample Debugging CRS Debug in the Microsoft Cluster Environment558 Chapter 559 560 Browsing Troubleshooting Messages Sample Error Message DialogWhen You Cannot Access Online Troubleshooting 562Chapter 563 Description of Common Problems 564Data Protector Components Name Resolution Troubleshooting Networking CommunicationHostname Resolution Problems Host a Host BDNS Resolution Problem 566Checking the TCP/IP setup Client Fails with Connection Reset by PeerHosts file resolution problem 568 You do not have permission to start the services Troubleshooting Data Protector Services and DaemonsProblems Starting Data Protector Services on WindowsMMD fails upon starting the CRS service Changed service account propertiesSpecific service has not been found 570Problems Starting Data Protector Daemons on Unix Data Protector Cell Manager daemon could not be started Raima Velocis server daemon could not be startedRaima Velocis server daemon is apparently not running 572Data Protector Processes Which Processes Run Where, and When2000/XP/Server Troubleshooting Devices and MediaCannot Access Exchanger Control Device on Windows 574Using Unsupported Scsi Adapters on Windows Device Open ProblemMedium Quality Statistics Error statistics Explanation 576Medium Header Sanity Check Protector A.05.10 Command SyntaxCannot Use Devices After Upgrading to Data 578Other Common Problems Filenames Are Not Displayed Correctly in GUI Troubleshooting Backup and Restore SessionsFull Backups Are Performed Instead of Incrementals 580Unexpected Mount Request for a Standalone Device No previous full backupBackup owner is different Description has changedUnexpected Mount Request for a Library Device 582Media in the library are not formatted and the media pool With the media used for backup has a Strict policyUnexpected Mounted Filesystems Detected Media in the library are formatted but are different fromLicenses available Data Protector Fails to Start a Scheduled SessionScheduled sessions no longer run 584Data Protector Fails to Start an Interactive Session Poor Backup Performance on Novell NetWare ServerData Protector Fails to Start Parallel Restore Media Agent on Novell NetWare ClientsTroubleshooting Application Database Restores Backup Protection Expiration586 Problems with non-ASCII Characters in Filenames Licensing Guide for informationClients Troubleshooting Data Protector InstallationProblems with Remote Installation of Windows 588Name resolution fails when using DNS or Lmhosts TCP/IP protocol is not installed and configured on yourInstallation and Licensing Guide Troubleshooting User Interface StartupNo Permissions to Access the Cell Manager Inet Is Not Responding on the Cell ManagerOr Novell NetWare Connection to a Remote System Refused on WindowsConnection to Windows 98 Clients Fails Problems During the Upgrade of the IDB on Solaris Troubleshooting the IDB592 Cell Manager crashes during the core upgrade Core upgrade runs out of disk spaceDetail upgrade runs out of disk space on the system Detail upgrade runs out of memory on the system594 IDB is corrupted Problems While Running the User InterfaceLibraries Executables Missing IDB Session Manager is not running on the Cell ManagerOne or several IDB data files or directories are missing RDS service/process cannot be startedData Files Directories Missing 596Temporary Directory Missing Data Protector GUI cannot connect to the Cell ManagerMMD is terminated during the IDB backup or import session Problems During Backup and Import598 DC binary files are corrupted or missing Performance ProblemsNumber of IDB objects and IDB objects sizes are too large Mmdb and CDB Are Not Synchronized 600Chapter 601 Troubleshooting Reporting and Notifications 602Troubleshooting Online Help on Windows Troubleshooting Data Protector Online HelpTroubleshooting Online Help on Unix Viewing 604Check Whether Data Protector Functions Properly Data Protector Checking and Maintenance MechanismMaintenance TasksUser Check Failed Notification 606Overview of Items to Be Checked Check the Data Protector Cell ManagerInspect the Data Protector log files Check whether backups are configured properlyVerify the Data Protector installation Run the Notifications ChecksCheck Other System Resources 610 Integrations with Other Applications 612 Cluster Integrations with Data Protector Cluster Concepts and TerminologyTypical Cluster 614Or Group? What is a PackageWhat Is a Virtual Server?Cluster-Aware Databases and Applications 616Microsoft Cluster Server Integration Licensing Microsoft Cluster ServerClients on Microsoft Cluster Server InstallationCell Manager on Microsoft Cluster Server 618Backing Up Data in a Cluster Mscs Backing Up Shared Disks Managing Cluster-Aware BackupsBacking Up Local Disks 620Failover of Data Protector Failover 622Failover of Application Other Than Data Protector 624 Aborting Sessions Based on Elapsed Session Time To balance Command Line 626Cell Manager on MC/ServiceGuard MC/ServiceGuard IntegrationLicensing and MC/ServiceGuard Protector Installation and Licensing Guide for instructions Prerequisites for Configuration628 Configuring the Primary and Secondary Cell Managers Configuring Primary Cell Manager630 Secondary Cell Manager 632 Configuring the Cell Manager Package Protector PackageModifying Configuration File634 Modifying the Control File 636 Installation Clients on MC/ServiceGuardConfiguration Backing Up Data in a Cluster MC/SG 638About Backing Up Database Applications Clients on Veritas Cluster Veritas Cluster Integration640 Chapter 641 Clients on Novell NetWare Cluster Novell NetWare Cluster Integration642 Backing Up Shared Cluster Pools What Can You What Is DSI?Data Source Integration DSI Measure?Chapter 645 Measured? Application Response Measurement ARM Integration646 Chapter 647 Integration? ManageX IntegrationManageX Supported?Introduction Access Points for System and Management ApplicationsData Protector Access Points Snmp TrapsEnterprise Event ID 650Variables Generic Event IDSpecific Event ID Data Protector Snmp Traps FormatWindows Application Log Data Protector Log Files652 Verifying Data Protector Processes ExamplesData Protector Health Check Failed Notification Getting the Results of the Last Night’s Backup 654ADIC/GRAU DAS and STK ACS Libraries 656 ADIC/GRAU DAS and STK ACS Integrations Data Protector and ADIC/GRAU DAS Library Systems Integration Data Protector and StorageTek ACS Library IntegrationConfiguration Basics Media Management Basics660 Additional Media Management Tips Preparing for Installation Direct Access to the Library Installation and ConfigurationConnecting Library Drives ADIC/GRAU DAS Library DeviceChapter 663 Installing the DAS Media Agent on a Windows System Installing the DAS Media Agent664 Remote Installing the DAS Media Agent on a 32-bit HP-UX System 666Chapter 667 Installing the DAS Media Agent on an AIX System 668Using the Data Protector GUI Using Data Protector to Configure Drives 670Using Data Protector to Access the ADIC/GRAU Library Searching for a MediumEjecting Media Entering Media672 Initializing Adding Media to a Media PoolInitializing Media Individual MediaMedia in a Library Initializing Multiple674 Querying the ADIC/GRAU DAS Server Verifying MediaModifying Media Attributes Scanning Media676 Read-only window Moving MediaGetting Information about Media Recycling MediaExporting Media Removing Volsers678 Importing Media STK ACS Library Device Direct Access to the Library Installation Configuration680 Installing the ACS Media Agent on a Windows System Installing the ACS Media Agent to Use the StorageTekLibrary 682 Chapter 683 Installing the ACS Media Agent on a 32-bit HP-UX System 684Chapter 685 Using Data Protector to Configure the STK ACS Library 686Using Data Protector to Access the STK ACS Library Searching for Media688 Chapter 689 Initializing Multiple Media in a Library Device 690Chapter 691 692 Querying the STK Acslm Host Removing Media 694Chapter 695 696 Troubleshooting Library Installation Configuration 698 Chapter 699 700 Further Information This Appendix Backing Up and Restoring Unix Specifics VxFS SnapshotPre- and Post- exec Script Templates Example A-1 Pre- exec Script TemplateExample A-2 Post- exec Script Template MOUNTPOINT=$1 Data Protector Commands Network Performance ConsiderationsInfrastructure Datastream Local DatastreamUsing Hardware in Parallel High Performance Hardware Other Than DevicesDevice Streaming Configuring Backups and RestoresBlock Size Full and Incremental Backups Hardware CompressionObject Distribution to Media Image Backup Versus FilesystemMiscellaneous Performance Hints On Novell NetWare Example of Scheduled Eject of Media Add the Report to the Report Group and Configure ItSchedule the Report Group Copy the Script to the Specified Directory ArgumentsExample of Scheduled Eject of Media Function Main Example of Scheduled Eject of Media Examples of Pre-Exec and Post-Exec Commands for Unix Session Pre-Exec Shut Down ApplicationFilesystem #!/bin/sh Pre-Exec Report Usage Session Post-Exec Application StartupDisk Image Post-Exec Mount Disk After Raw Volume Backup Filesystem Post-Exec Log Backup for the RecordPost-Exec Notify User Examples of Pre-Exec and Post-Exec Commands for Unix Disaster Recovery Move Kill Links on HP-UX OmniBack Creating a libaci.o on AIX03.5x and A.04.x Full path to the library archive file is Daspath /libaci.a Example of the Package Configuration File Configurednode Failbackpolicy Manual Haltscript /etc/cmcluster/ob2cl/ob2cl.cntl Dbservice Deferred # RESOURCEUPVALUE= Upup # Resourceupvalue #RESOURCESTARTAUTOMATIC/DEFERRED Nodefailfastenabledno # Volume Group Activation Example of the Package Control File# Volume Groups # Filesystems FSMOUNTOPT0= # Filesystem Unmount Count # Service Names and Commands Example of the Package Control File Data Protector Log Files Example Entries Debug.logIpcGetPeer Could not expand ConnectionIP Inet.log Sm.logMedia.log Upgrade.log Data Protector Log Files Example Entries Windows Manual Disaster Recovery Preparation Template Table A-1 Changing Block Size on Windows Media Agent Changing Block Size on Windows Media Agent Appendix a Glossary Backup device Backup APIBackup chain Backup generationBackup specification See also HP StorageWorks Virtual Array LUN BC HP StorageWorks Disk Array XP specific termBC HP StorageWorks Virtual Array specific term BC Process EMC Symmetrix specific termSee also BC and BC Process Boolean operators Boot volume/disk/partitionSee also SAPDBA, Brbackup See also SAPDBA, BrarchiveCell See also data protectionSee also Mmdb CDF file Unix specific term Cell ManagerCentralized Media Management Database Cmmdb See Cmmdb Client backupClient backup with disk discovery Client or client systemConcurrency See Disk Agent concurrency Command-line interfaceCOM+ Registration Database Data protectionDatabase library Data Protector user accountData stream Database parallelismDifferential backup Delta backupSee also backup types Device See incremental backup Differential backup MS SQL specificDirectory Store DS MS Exchange specific term See also Information Store MDB Disaster recoveryDirectory junction Windows specific term Disk AgentDistributed File System DFS Disk image rawdisk backupDisk quota Domain controllerDrive EMC Symmetrix Command-Line Interface Symcli EMC SymmetrixEnterprise Backup Environment Drive indexExtensible Storage Engine ESE MS Event LogsExchanger FailoverFull backup File Replication Service FRSSee also Primary Volume, and MU numbers Fnames.dat See also backup typesHost backup See client backup with disk discovery Full database backupFull mailbox backup Global options fileHP OpenView Smart Plug-In SPI Hosting systemHP OpC HP StorageWorks Virtual ArraySee also backup types Incremental mailbox backup See also exporting media Incremental backupSee also backup types Incremental backup MS Exchange Incremental1 mailbox backupInformation Store MDB MS Exchange specific term Initializing See formatting Installation ServerInet See also Directory Store DS Initialization Parameter FileIP address Internet Information Server IISWindows specific term Isql Sybase specific termLights-out operation or unattended operation Local and remote recoveryLibrary LISTENER.ORA Oracle specific termLogging level Login information to the Oracle TargetLogfull shell script Informix Unix Logical-log filesLotus C API Lotus Domino Server specific term Magic Packet See Wake OnlanMedia condition factors Media allocation policyMedia condition Media IDMedia usage policy Media setMedia type MergingMoM Microsoft Volume Shadow Copy service VSSSee also shadow copy, shadow copy provider, writer Mount pointObdrindex.dat Offline recoverySee also first level mirror Multi-drive server Obdr capable deviceSee also archived redo log Online backupOn-BarInformix specific term OpCOriginal unit ZDB specific term Original systemSee also merging Parallel restore Package MC/ServiceGuard and Veritas Cluster specific termPair status HP StorageWorks Disk Array XP specific term Physical device Pre- and post-exec commandsParallelism See also pre-execPublic/private backed up data Rawdisk backup See disk image backupPublic folder store MS Exchange 2000 Server specific term RAID Manager XP HP StorageWorks Disk Array XP specific termRecoveryInfo Recovery Catalog Oracle specific termRecovery Catalog Database Oracle specific term Recovery Manager Rman Oracle specific termReparse point Windows specific term Removable Storage ManagementDatabase Windows specific term Replica unit ZDB specific termScan See also replica storage pool Restore sessionRman Oracle specific term See Recovery Manager ScanningShadow copy set MS VSS specific term SchedulerSession key See also shadow copySee ZDB tape backup See split mirror backupSplit mirror backup EMC Symmetrix Shared disksSRD file Split mirror backup HP StorageWorksDisk Array XP specific term Sst.conf fileSee also integrated security Storage Group StackersStandard security MS SQL specific term StorageTek ACS librarySymmetrix CLI Database File Symmetrix Command-Line InterfaceSystem Backup to Tape Oracle specific term System databases Sybase specificTablespace System volume/disk/partitionSee ZDB disk backup Target R2 device EMC SymmetrixTransaction backup Sybase and SQL specific term Terminal Services Windows specific termTransaction backup Transaction log backupUnattended operation See lights-out operation User account Transaction log table Sybase specific termTSANDS.CFG file Novell NetWare specific term User disk quotasVerify Volume groupVaulting media See also original unit and replica unit Virtual serverVxVM Veritas Volume Manager Volume mountpoint Windows specific termSee Microsoft Volume Shadow Copy service VxFS Windows Configuration backupSee zero downtime backup ZDB XCopy engine direct backup specific termXbsa interface Informix specific term See also zero downtime backup ZDB ZDB part of the IDB ZDB specific termGlossary Index Index626 Bdacc 633 See Centralized Media Management Database 340 See IDB 440 Preparation, Windows NT/2000 client 111 116 618 Limiting port range, firewall environment Index 149 NDS 622 Index 174 Index Scsi ID NT Configuration Use Shadow Copy, object specific option Index VSS XCopy engine, 39