Troubleshooting

Troubleshooting Networking and Communication

On Windows, apply the change to the Cell Manager first.

If you run the UNIX Cell Manager and the problem persists, apply the change to any problematic Windows clients.

1.Add a new DWORD parameter TcpMaxDataRetransmissions and set its value to 0x00000008(8)under the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpi p\Parameters

On Windows 98 use:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\

MSTCP MaxDataRetries:(DWORD):8

Making a mistake in editing the registry can cause your system to become unstable and unusable.

2.Restart the system after making this change.

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Chapter 12

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