Troubleshooting

Check Whether Data Protector Functions Properly

• Database Purge Needed

For more information on Data Protector notifications, refer to “Data Protector Notifications” on page 342. Any notification that is triggered is by default sent to the Data Protector Event Log. For more information on the Data Protector Event Log, refer to“Data Protector Event Log” on page 356.

The default schedule values for maintenance tasks and checks can be changed by changing the options in the Data Protector global options file. Refer to “Global Options File” on page 523 for more information on global options.

The User Check Failed Notification

The User Check Failed notification automates the task of checking whether your backup environment is functioning normally. Note that the definition of “normal” depends on your backup environment (backup policy, network configuration, hardware used, etc.). For an overview of items to be checked in an “average” backup environment, refer to “Overview of Items to Be Checked” on page 607. For more information on Data Protector notifications, refer to “Data Protector Notifications” on page 342.

The User Check Failed notification executes the command or script entered as an input parameter to this notification and triggers the notification if the return value of the executed command or of any of the executed commands in the script is other than zero. The command/script should be created in the /opt/omni/lbin (on UNIX systems) or <Data_Protector_home>\bin (on Windows systems) directory of the application system. The User Check Failed notification can be configured to be sent using various send methods (e-mail, broadcast message, SNMP traps, log file, etc.) when it is triggered. It can also be configured to start a Report Group when it is triggered.

Thus, scripts containing checks specified in accordance with your backup environment can be developed and configured in a User Check Failed notification. Data Protector, using its maintenance and checking mechanism, then prompts you whenever something goes wrong in your backup environment.

All configured User Check Failed notifications are by default scheduled to be started every day at 00:00 (Midnight) and are, if triggered, sent to Data Protector Event Log.

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Chapter 12