HP B6960-90078 guide

ADIC/GRAU DAS and STK ACS Libraries

Troubleshooting Library Installation and Configuration

pol 9 for STK

The default media type is DLT.

Chapter 14

699

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HP B6960-90078 manual

Contents

HP OpenView Storage Data Protector Administrator’s Guide Legal Notices Iii Page Contents Configuring Users and User Groups Vii Backup Viii Restore Monitoring, Reporting, Notifications, and the Event Log Manager-of-Managers Environment Xii Disaster Recovery Xiii Xiv Customizing the Data Protector Environment Contents Xvi Integrations with Other Applications Xvii ADIC/GRAU DAS and STK ACS Libraries Xviii Xix Edition History Part Number Manual Edition ProductPage Xxi Xxii Data Protector Graphical User Interface Information Technical Support GeneralDocumentation Feedback Xxiv Xxv Manuals Xxvi HP OpenView Storage Data Protector Unix Integration Guide Xxvii Online Help Xxviii Audience HP OpenView Storage Data Protector Administrator’s GuideLicensing Guide Xxix Xxx Organization Introducing Data Protector This Chapter Data Protector Cell Environment How a Backup Session Works How a Restore Session WorksConcepts Guide Data Protector Cell Environment HP OpenView Storage Data Protector Graphical User Interface Using the Data Protector User Interface Platforms Graphical User InterfaceStarting GUI on Unix Platforms Storage Data Protector HP StorageWorks Disk Array Storage Data Protector Installation and LicensingPrinting from the Data Protector Graphical User Interface Prerequisite Context List Elements of the Data Protector Graphical User Interface Results Area Scoping PaneResults Area Navigation Tabs Command-Line Interface Data Protector Online Resources Using the Online Manuals Using Microsoft Management Console MMC Add Overview of Tasks to Set Up Data Protector Overview of Tasks to Set Up Data Protector Configuring and Using Backup Configuring and Using Backup Devices Licensing Guide for details Systems Configuring Backup DevicesGuide Windows Configuring Backup Devices How Backup Specifications, Devices, and Media Pools Relate What Are Standalone Devices? How to Configure Configuring Standalone Devices Configuring Specifying Device Type and NameDevice Chains Configuring Standalone Devices What Are File Configuring File DevicesRecommended Segment Sizes for Specific Device File Sizes File size GB Segment size MB Handling Mount RequestsFile Devices Specifying a Pathname for a File Device Configuring Library Devices Library Device Drive Index to Scsi Address Mapping Configuring Library Devices Configuring Libraries with Multiple Systems Configure a backup. See , Backup, on What Are Configuring Magazine DevicesMagazine What’s Next? Configuring Stacker Devices Backup Restore withStacker Devices Configuring a Library for Mixed Media Configuring Devices for Direct Backup Configuration Procedure Configuring SCSI-II Libraries Configuring Standalone DevicesConfiguring XCopy Engines Configuring the libtab File Support of New Devices Using Several Drive Types in a Library Using Several Drive Types in a Library OpenView Storage Data Protector Concepts Guide Shared Devices in the SAN Environment Multiple System to Multiple Device Connectivity in SAN Locking Devices Used by Multiple Applications Locking Devices Used Exclusively by Data Protector Direct Library Access Concept Indirect Library Access ConceptConfiguration Overview Configuration Goals SAN Environment Configuration Configuration Methods Device AutoconfigurationLimitations Manually Configuring the Library Configuration Using the SANconf Tool Manually Configuring the Devices Drives Library RoboticsA Cluster Names Defining Lock Setting Advanced Options Summary of Device Definitions Using Lock Names Manually Configuring the libtab Files Selecting Direct Access File on zala File on oda Shared Devices and MC/ServiceGuard Configuration BasicsFile on donat Creating the ATS Configuration Files B3935-90015MC/ServiceGuard Version A.11.05 Release NotesConfiguring Drives How to Configure a Floating Drive Static Drives How to Configure a Static Drive Drive Cleaning Conditions for Automatic Cleaning Configuring Automatic Drive Cleaning Testing the Drive Cleaning Configuration Configuration Testing Busy Drive Handling AbortEject Activating Barcode Support 10 Activating Barcode Reader Support Activating Cartridge Memory Support 11 Cartridge Memory Support Activation for a Drive Deviceoption Disabling a Backup Device Disable Device How to Remove a Backup Device Removing a Backup Device How to Rename a Backup Device Renaming a Backup Device Device Locking Device Locking Size Device Concurrency, Segment Size, and BlockStreaming Changing 13 Advanced Options Dialog Box Concurrency Segment Size 14 Device Properties Dialog Box Concurrency Block Size Number of BuffersBefore Changing Block Size in Data Block size Configuring Users and User Configuring Users and User Groups Data Protector User Rights Save backup specification Start backup specificationSwitch session ownership Back up as root Data Protector User Rights Predefined Data Protector User Groups User Rights Admin Operator Predefined Data Protector User Groups Adding or Deleting a User Group Adding a User GroupAdding New User Groups Deleting a User Group Adding or Deleting a User Adding New Users Modifying a User Changing User PropertiesMoving a User to Another User Group Changing User Group Rights Allowing Users to Restore Their Own Files Example User ConfigurationsWhen to Use This Enabling Users to Back Up Their Systems Example User Configurations Example User Configurations Chapter Managing Media Managing Media Overview of Data Protector Media Management Media Life Cycle How the Media Pool Relates to Other Components100 Chapter 101 Creating a Media Pool Pool Name Properties of a Media PoolDescription Media Type Policymedia Non104 Magazine Support Media ConditionFactors 106 How to Add Used How to AddAdding Media to a Media Pool Unused Media Formatting Media How to Format Media Formatting Media in a Magazine Cartridge Memory Reformat for Specific Slot110 Recognized Recognizing Other Data FormatsFormats Data Protector Media Format Categories 112 Cartridge Memory Enabled Recognition Importing Media How to Import Media Import Multiple Media Importing the Catalog from MediaCatalog from 114 Import Catalog Importing Media in a Magazine Device How to Import a Single Medium into a Magazine What’s Next? Import Magazine116 Appending Backups to Media LimitationAppendable on incrementals only The first medium used in a 118 Using a Pre-Allocation List of Media for Backup Selecting Media for Backup Media Selection120 OFF How Media Are Selected for Backup 122 Setting Data Protection for Media Recycling Media Moving Media to Another Pool When to Export What Is ExportingHow to Export Exporting Media from Data Protector How to Modify Media Location What Is a Location?Modifying Media Locations 126 Modifying Media Descriptions What Is a Description? Media Label How to Verify Data When to VerifyVerifying Data on a Medium On a Medium Scanning Media in a Device 130 List Cartridge Memory for Specific Slots Checking the Condition of a Medium Backup MediaInformation on Media Selection 132 Factors Influencing the Condition of Media Media Pools Statuses of MediaGood Fair Changing How Media Condition Is Calculated Media Condition Property134 Searching for and Selecting a Medium Entering a Medium into a Device How to EnterMedia into a 136 How to Eject Ejecting a Medium from a DeviceBulk Eject Overview Scheduled Eject of MediaNotification on Mail Slots Full Chapter 139 140 Vaulting Media Configuring Vaults Moving Media to a VaultRestoring from Media in a Vault 142 Copying Media Exporting Copies Moving CopiesRestoring from a Copy Automated Media Copying Selection and Use Cleanme RequestDevices Destination Pool Detection of Write-Protected Media 148 Using Different Media Format Types Modifying Views in the Media Management Window 150 Backup 152 Prerequisites Configuring a Backup Creating a Backup Specification Backup Session154 Key Points Example of Creating a Backup Specification 156 Create New Backup Dialog Box Source Page of the Backup Wizard 158 Device Page of the Backup Wizard Backup Object Summary 160 Final Page of the Backup Wizard Backing Up Unix Filesystems Backing Up Unix Systems Selecting Specific How to Back UpFiles or Directories Unix Files Discovery Backing Up Clients Using Disk Discovery What Is NFS? Backing Up Disks Using NFSSelecting an Entire Client to Be Backed Up 164 NFS Environment 166 Backing Up Unix Disks as Disk Image Objects Chapter 167 Backing Up Filesystems Logical Disk Drives Backing Up Windows Systems What Is Not Backed Up?Private exclusion list Ntfs FeaturesFilesystem VSS Filesystem Chapter 171 Manual Definition Sparse FilesMultiple Disk Agents Backing Up Configuration Specifying Objects Using Manual AddWindows NT 2000/XP/Server 2003174 Chapter 175 Backing Up Backing Up the Windows 2000/XP/Server 2003 System State176 Chapter 177 Wins Server ServersDhcp Server DNS Server Backing Up Windows 2000/XP/Server 2003 Services Backing Up the Windows 2000/XP/Server 2003 Services 180 Refer to the HP OpenView Storage Data Protector Installation Backing Up the DFS Backing Up a Remote Storage Service Database Quotas Backing Up Windows User Profiles, Event Logs, and User DiskUser Profiles 182 Event Logs Backing Up Windows Clients Using Disk DiscoveryUser Disk Quotas How Are Disks 184 Selecting the Client Backing Up Windows Shared Disks When to Use Shared Disks Backup 186 Chapter 187 188 16 Inet Logon Option on Windows NT Chapter 189 190 Backing Up Windows Disks as Disk Image Objects Where to Find a How to Specify aDisk Image Section 192 How to Perform a Chapter 193 Prerequisites How to Back Up a Novell NetWare System Backing Up Novell NetWare Filesystems VolumesBacking Up Novell NetWare Systems 194 Chapter 195 Backup? What Is IncludedConfiguration Components An Incremental Chapter 197 198 Client Backup with Disk Discovery Adding NDS Objects to a Backup Specification Backing Up NetWare Directory Services NDS 200 Mountpoint Configuration File TSANDS.CFG Backing Up OpenVMS Systems Backing Up OpenVMS FilesystemsOpenVMS System 202 Equivalent to a BACKUP/PHYSICAL Chapter 203 Data Protector Installation and Licensing Guide Backing Up in a Direct Backup EnvironmentProtector EVA/VA/MSA Integration Guide EVA/VA/MSA Integration Guide Restore Backup Specification Configuration Procedure Backing Up Rawdisks Starting Direct Backup Using the CLIBacking Up Oracle8i Online and Offline 206 Scheduling Unattended Backups Conflicts SchedulingPlanning Your Policies Starting Periodic Backups Starting Backups on Specific Dates Editing Your Backup Schedule Skipping Backups During Holidays Configuring Backup Options When SchedulingBackups 212 Running Consecutive Backups Backup Types Selecting a Backup Type Full or Incremental 214 Relative Referencing of Backup Runs How to Select How to Read TableBackup Type Examples Using Backup Templates Data Protector Default Backup TemplatesOptions Offered by Templates Schedule Trees 218 Applying a Backup Template Integration Specification Creating a New Template Modifying an Existing Template220 Chapter 221 222 Groups of Backup Specifications Group 26 Example of Backup Specification Groups 224 Using Backup Options 226 Backup Options Most Frequently Used Backup Options 228 Backup Options Protection 230 Logging Changing Details About Data Stored in the Database Log AllLog Files What Is Load Balancing?232 How Are Load BalancingParameters Used? How Are Objects 234 Ownership Who Will Be Able to Restore? Backup Specification Options List of Data Protector Backup OptionsSetting Options for Backup Specification 236 Backup Specification Options General and Other Description Available Backup Specification OptionsLoad Balancing Ownership Pre-Exec Post-Exec238 Object Options Reconnect Broken Connections 240 Setting the Disk Image Options 32 Disk Image Options Setting the Object Specific Options 242 Object Properties General and Trees/Filters Backup Posix Hard Links as Files Backup Files of Size Catalog Protection Do Not Preserve Access Time AttributesDo Not Use Archive Attribute Windows-Specific Option 244 Lock Files During Backup EncodeLogging Public/Private Protection Data ProtectionReport Level 246 Report Open Locked Files As Windows-Specific Option Software CompressionUncompress NetWare Compressed Files Novell Netware Specific 248 User Defined Backup Variables CRC Check Device Backup OptionsConcurrency Media Pool Backup Specification Pre- and Post-Exec CommandsSpecific Backup Object 250 Pre- and Post-Exec Commands for a Backup Specification Pre- and Post- Exec Commands on Windows Systems Filename or Pathname252 Value Description Restarted 254 Environment Variables Pre- and Post-Exec Commands for a Specific Backup Object 256 How to Write the Commands Pre- and Post- Exec Commands on Unix Systems 258 Pathname? Chapter 259 Pathname 260 Variables Environment 262 Managing Failed Backups 264 Preventing Backup Failure Enabling Wake Onlan Support 266 Restarting Failed Backups Restore 268 Restoring Your Data Standard Restore Procedure 270 Selecting Your Data for Restore Selecting Data for Restore Selecting a Backup VersionHandling File Conflicts Setting Restore Options Specifying Restore LocationRestoring Under Another Device 272 Aborting a Restore Previewing and Starting a RestoreRestoring Disk Images Finding Needed Media Procedure Disk Image Objects274 Restoring Your Data to a Shared Disk Restoring Unix Systems Restoring Windows Systems Windows Filesystem Restore Limitations How to Read This278 Directories Restoring Windows Configuration Restoring the Windows ConfigurationImages 280 Restoring the SysVol Restoring the Windows 2000/XP/Server 2003 System State Restoring the Windows Registry Selecting System State Items282 Active Directory Restoring Windows 2000/XP/Server 2003 Services Services Restore Active Directory Restore ModesCertificate 284 Restoring Windows User Profiles and Event Logs Restoring DFSDeleted User Profiles 286 Restoring Windows TCP/ IP Services Restoring Novell Netware Filesystems Restoring the Novell NetWare Configuration Restoring File Ownerships and Trustees288 Restoring Novell NDS Restoring the NetWare Configuration 290 Restoring OpenVMS Filesystems What is Restored? 292 Chapter 293 List of Restore Options Restore OptionsGeneral Restore 294 Chapter 295 Pre- CommandsPost-Exec 296 File Conflict Handling OptionsSpecific Options 298 User Defined Restore Variables Restoring Files to Different Paths Restore Techniques 300 Restoring Files in Parallel When to Restore Directly from Media Viewing Files Not in the IDBRestoring Files in Parallel Restoring Files in Use How to RestoreRestoring by Query Directly from By Query Restore by Query Skipping Files for Restore Selecting Only Specific Files Matching for Restore304 How to Add Files Restoring Files and Directories ManuallyManually 306 Monitoring, Reporting 308 Viewing Currently Running Sessions Monitoring Sessions Viewing Finished Sessions Responding to Mount Requests310 Chapter 311 Aborting Running Sessions Changing the Amount of Messages Shown312 Chapter 313 314 Monitoring Several Cells Simultaneously Data Protector Reporting Report Send Report FormatsMethods 316 Report Types Backup Specification Reports 318 Backup Specification Reports Chapter 319 Configuration Reports Configuration Reports320 IDB Reports IDB Reports 322 Chapter 323 Pools and Media Reports Pools and Media Reports324 Chapter 325 Sessions in Timeframe Reports Sessions in Timeframe Reports326 Chapter 327 Single Session Report Single Session Reports328 Html Report Formats 330 Email Send Method Report Send MethodsCreating a New Microsoft Log to File Send Method Broadcast Message Send MethodSnmp Send Method 332 Chapter 333 334 External Send Method Configuring Report Groups and Adding Reports Configuring Reports Using the Data Protector 336 Chapter 337 Running Individual Reports Running Report Groups338 Chapter 339 Session Flow Report Media Statistics Report340 Chapter 341 Device Flow Report Data Protector Notifications What Are Notifications? Configuring NotificationsNotification Types 342 Data Protector Notifications 344 Chapter 345 346 Explanation of Some Notifications Notification Send Methods 348 Email Send Method Broadcast Message Send Method Log to File Send MethodSnmp Send Method 350 External Send Method Configuring NotificationsUse Report Group Send Method Data Protector Event Log Send Method 352 Configuring Reports and Notifications on the Web Restricting Access to Web Reporting Copying Data Protector Java Programs to the Web Server354 Generating the Reports Configuring Report Groups Event Log Deleting Event Log Contents Data Protector Event Log356 Event Log Message 358 Manager-of-Managers Environment 360 Centralized management of all tasks Manager-of-ManagersCentralized Media Management Database Centralized licensing 362 Configuring the Manager-of-Managers Importing Data Protector Cells Setting Up MoM Manager Adding a MoM Administrator Restarting Data Protector Services364 Chapter 365 366 Centralized Media Management Database Cmmdb Central Media Management Database 368 Configuring a Centralized Media Management Database Cmmdb Configuring the Cmmdb on the MoM Manager 370 Configuring the Cmmdb on the Client Cell Chapter 371 Why Use Centralized Licensing? Prerequisite Configuring Setting Up Centralized LicensingCentralized Licensing 372 Releasing LicensesAssigning 374 Enterprise Moving Licenses in the MoM EnvironmentBefore Reorganization Deactivating Centralized Licensing Deactivation376 Working with a MoM Environment Importing and Exporting Data Protector CellsImporting a Cell Manager Exporting a Cell Manager How to Distribute the MoM Configuration Distributing the MoM ConfigurationMoving Client Systems Among Cells 378 Managing Devices and Media for a Specific Cell Configuring Data Protector Users 380 Managing the Data Protector 382 About the Data Protector Internal Database Used?Data Protector Software Release Notes 384 IDB Architecture Mmdb IDB Architecture 386 Dcbf Chapter 387 Configuring the IDB Allocating Disk Space for Future Use388 What to Plan for in Advance Preparing for IDB Recovery Robustness Considerations390 To Optimize RecommendationsRobustness IDB Directories Location of IDB Directories on Unix Location on Unix392 Relocating the IDB Directories Recommended Location of IDB Directories 394 Creating an Additional Copy of the IDB Recovery File Directory Creating or Relocating DC DirectoriesCreating a DC Directory Enabling Transaction Logs Transaction Logs? Why EnableDisk Space Considerations Recommended IDB Backup Configuration Configuring the Database BackupSelecting the Internal Database Object 398 During the IDB Configuring the Database Reports and Notifications IDB Reports400 Chapter 401 402 Maintaining the IDB Chapter 403 404 IDB Growth Reducing the IDB Growth Changing Logging Level and Catalog Protection Settings When Does Change Take Effect?Reducing the IDB Size 406 Changing Catalog Protection for an Object Changing Catalog Protection for a Session Extending the Database Size Purging Obsolete FilenamesFilenames Creating New DC Directories Creating New fnames.dat Files How to CreateFiles? Creating a New fnames.dat File 410 Checking the Database Size Checking the Consistency of the Database 412 Moving the Database to a Different Cell Manager Chapter 413 Restoring the IDB Restoring the IDB to a Temporary Directory414 Moving the IDB to the Original Location On an Unix CellManager 416 Overview of IDB Recovery Methods Recovering the IDB Convenient MostOmitting Removing Identifying the Level of Database Corruption IDB CorruptionLevels How to Identify Corruption Level420 Performing Guided Autorecovery Recovery Procedure Handling Minor Database Corruption in the Dcbf Part422 Handling Major Database Corruption Filenames Part 424 Recovering the IDB Using IDB Recovery File Changed Device Chapter 425 426 Recovering the IDB Without the IDB Recovery File Chapter 427 428 Recovering the IDB from a Specific IDB Session Chapter 429 430 Replaying IDB Transaction Logs How to Replay Recovering the IDB to a Different Disk Layout 432 Updating the IDB by Importing Media 434 Disaster Recovery 436 Supported Disaster Recovery Methods and Operating Systems IntroductionCell Manager Client 438 Order to recover other user data What Is aComputer Disaster? 440 Recovery? What is OnlineWhat is Offline Local/Remote 442 Prepare for recovery Preparing for a Disaster RecoveryPlanning Plan Consistent and Relevant Backup Perform recovery procedures444 Updating the System Recovery Data SRD How to Create a Consistent and Relevant Backup?What Is SRD? Using Omnisrdupdate446 Chapter 447 448 Script Chapter 449 450 Assisted Manual Disaster Recovery of a Windows System Limitation RequirementsPreparation Has occurred 452 Type number Filesystem How to Determine the Filesystem Type from the SRD File 454 Chapter 455 456 Recovery Other Windows Systems 458 Disk Delivery Disaster Recovery of a Windows Client 460 Limitations Chapter 461 462 Enhanced Automated Disaster Recovery of a Windows System 464 Chapter 465 Disk and Partition DR Image File466 Chapter 467 468 ISO Image Eadr of a Windows Client470 Chapter 471 472 One Button Disaster Recovery of a Windows System Chapter 473 474 Obdr Backup 476 Modifying an Chapter 477 478 Chapter 479 480 Automated System Recovery Hardware ASR. See the HP OpenView Storage Data Protector Installation 482 Prerequisite Creation of ASR Set 484 Chapter 485 486 Enhanced Automated Disaster Recovery Specifics Restoring the Data Protector Cell Manager SpecificsMaking IDB consistent all methods 488 One Button Disaster Recovery Specifics Automated System Recovery Specifics Restoring the Microsoft Cluster Server Specifics Advanced Recovery TasksPossible Scenarios 490 Disaster Recovery of the Primary Node Disaster Recovery of a Secondary Node 492 Mmerge p1sApath ... p1sXpath Chapter 493 494 Restoring Hard Disk Signatures On Windows 496 Restoring Internet Information Server IIS Specifics Troubleshooting Manual Disaster Recovery of an HP-UX Client Concept498 Using Custom Installation Medium OverviewCreating a Golden Image 500 Swsource section Chapter 501 502 Golden Image Creating Recovery Archives Using System Recovery Tools 504 Via the Network in the Ignite-UX Administration Guide 506 Disk Delivery Disaster Recovery of an Unix Client Storage Data Protector Software Release NotesGathering Solaris Example HP-UX ExampleTru64 508 Preparing Backup Specification Creating anAuxiliary Disk 510 Chapter 511 512 Manual Disaster Recovery of an Unix Cell Manager Chapter 513 Troubleshooting Disaster Recovery on General TroubleshootingWindows Troubleshooting Disk Delivery Disaster Recovery Troubleshooting Assisted Manual Disaster RecoveryDrstart reports Can not copy filename Cannot Find Physical Location of Drives Selected for Disk Disk Delivery Disaster Recovery of a Media Agent Client Troubleshooting Eadr and ObdrNo Operating System Found Automatic DR information could not be collected Message Some Non-critical Errors Were Detected Blank Screen During Recovery Network is Not Available During Restore518 Auto Logon Does Not Work Computer Freezes During EadrCannot Create a CD ISO Image for Eadr of Mscs 520 Customizing the Data Protector Environment 522 How to Use Global Options Global Options FileMost Often Used Variables 524 How to Use Using Omnirc OptionsLocations Omnirc Options? 526 OB2INCRDIFFTIME and OB2CHECKCHANGETIME Chapter 527 Limiting the Range of Port Numbers Firewall Support Chapter 529 530 Agent Identifiers Using Both Port Usage in Data ProtectorVariables Together 532 Chapter 533 User Interface 534 Chapter 535 536 Configuration Diagram Port Range Settings 538 Chapter 539 Example 3 GUI Installed Inside, Other Components Installed Outside a Firewall540 Chapter 541 542 Process Port Example 4 Application Agent and Media Agent Installed Settings onOutside, Other Components Installed Inside a Firewall Cell Manager 544 Chapter 545 546 Port Range Setting on the Cell Manager Limitations Troubleshooting 548 Before Calling Your Support Representative Location of Data Protector Log Files Data Protector Log FilesFormat of Data Protector Log Files 550 Log Files and Their Contents 552 Limiting the Maximum Size of Debugs Debugging 554 Ways of Debugging Modified Schedule -full Debug Syntax 556 Trace File Name Inet Debug on Unix Inet Debug on WindowsCRS Debug on Windows CRS Debug in the Microsoft Cluster Environment Sample Debugging558 Chapter 559 560 Sample Error Message Dialog Browsing Troubleshooting Messages 562 When You Cannot Access Online Troubleshooting Chapter 563 564 Description of Common Problems Hostname Resolution Problems Troubleshooting Networking CommunicationData Protector Components Name Resolution Host a Host B 566 DNS Resolution Problem Client Fails with Connection Reset by Peer Checking the TCP/IP setupHosts file resolution problem 568 Problems Starting Data Protector Services on Troubleshooting Data Protector Services and DaemonsYou do not have permission to start the services Windows Specific service has not been found Changed service account propertiesMMD fails upon starting the CRS service 570 Problems Starting Data Protector Daemons on Unix Raima Velocis server daemon is apparently not running Raima Velocis server daemon could not be startedData Protector Cell Manager daemon could not be started 572 Which Processes Run Where, and When Data Protector Processes Cannot Access Exchanger Control Device on Windows Troubleshooting Devices and Media2000/XP/Server 574 Device Open Problem Using Unsupported Scsi Adapters on WindowsMedium Quality Statistics 576 Error statistics Explanation Medium Header Sanity Check Cannot Use Devices After Upgrading to Data Command SyntaxProtector A.05.10 578 Other Common Problems Full Backups Are Performed Instead of Incrementals Troubleshooting Backup and Restore SessionsFilenames Are Not Displayed Correctly in GUI 580 Backup owner is different No previous full backupUnexpected Mount Request for a Standalone Device Description has changed 582 Unexpected Mount Request for a Library Device Unexpected Mounted Filesystems Detected With the media used for backup has a Strict policyMedia in the library are not formatted and the media pool Media in the library are formatted but are different from Scheduled sessions no longer run Data Protector Fails to Start a Scheduled SessionLicenses available 584 Data Protector Fails to Start Parallel Restore Media Poor Backup Performance on Novell NetWare ServerData Protector Fails to Start an Interactive Session Agent on Novell NetWare Clients Backup Protection Expiration Troubleshooting Application Database Restores586 Licensing Guide for information Problems with non-ASCII Characters in Filenames Problems with Remote Installation of Windows Troubleshooting Data Protector InstallationClients 588 TCP/IP protocol is not installed and configured on your Name resolution fails when using DNS or Lmhosts No Permissions to Access the Cell Manager Troubleshooting User Interface StartupInstallation and Licensing Guide Inet Is Not Responding on the Cell Manager Connection to a Remote System Refused on Windows Or Novell NetWareConnection to Windows 98 Clients Fails Troubleshooting the IDB Problems During the Upgrade of the IDB on Solaris592 Core upgrade runs out of disk space Cell Manager crashes during the core upgrade Detail upgrade runs out of memory on the system Detail upgrade runs out of disk space on the system594 Libraries Executables Missing Problems While Running the User InterfaceIDB is corrupted IDB Session Manager is not running on the Cell Manager Data Files Directories Missing RDS service/process cannot be startedOne or several IDB data files or directories are missing 596 Data Protector GUI cannot connect to the Cell Manager Temporary Directory Missing Problems During Backup and Import MMD is terminated during the IDB backup or import session598 Performance Problems DC binary files are corrupted or missingNumber of IDB objects and IDB objects sizes are too large 600 Mmdb and CDB Are Not Synchronized Chapter 601 602 Troubleshooting Reporting and Notifications Troubleshooting Data Protector Online Help Troubleshooting Online Help on WindowsTroubleshooting Online Help on Unix 604 Viewing Maintenance Data Protector Checking and Maintenance MechanismCheck Whether Data Protector Functions Properly Tasks 606 User Check Failed Notification Check the Data Protector Cell Manager Overview of Items to Be Checked Verify the Data Protector installation Check whether backups are configured properlyInspect the Data Protector log files Run the Notifications Checks Check Other System Resources 610 Integrations with Other Applications 612 Cluster Concepts and Terminology Cluster Integrations with Data Protector 614 Typical Cluster What Is a Virtual What is a PackageOr Group? Server? 616 Cluster-Aware Databases and Applications Licensing Microsoft Cluster Server Microsoft Cluster Server Integration Cell Manager on Microsoft Cluster Server InstallationClients on Microsoft Cluster Server 618 Backing Up Data in a Cluster Mscs Backing Up Local Disks Managing Cluster-Aware BackupsBacking Up Shared Disks 620 Failover of Data Protector 622 Failover Failover of Application Other Than Data Protector 624 Aborting Sessions Based on Elapsed Session Time To balance 626 Command Line MC/ServiceGuard Integration Cell Manager on MC/ServiceGuardLicensing and MC/ServiceGuard Prerequisites for Configuration Protector Installation and Licensing Guide for instructions628 Configuring Primary Cell Manager Configuring the Primary and Secondary Cell Managers 630 Secondary Cell Manager 632 Protector Package Configuring the Cell Manager Package Configuration File Modifying634 Modifying the Control File 636 Clients on MC/ServiceGuard InstallationConfiguration 638 Backing Up Data in a Cluster MC/SG About Backing Up Database Applications Veritas Cluster Integration Clients on Veritas Cluster640 Chapter 641 Novell NetWare Cluster Integration Clients on Novell NetWare Cluster642 Backing Up Shared Cluster Pools Data Source Integration DSI What Is DSI?What Can You Measure? Chapter 645 Application Response Measurement ARM Integration Measured?646 Chapter 647 ManageX ManageX IntegrationIntegration? Supported? Data Protector Access Points Access Points for System and Management ApplicationsIntroduction Snmp Traps 650 Enterprise Event ID Specific Event ID Generic Event IDVariables Data Protector Snmp Traps Format Data Protector Log Files Windows Application Log652 Examples Verifying Data Protector ProcessesData Protector Health Check Failed Notification 654 Getting the Results of the Last Night’s Backup ADIC/GRAU DAS and STK ACS Libraries 656 ADIC/GRAU DAS and STK ACS Integrations Data Protector and StorageTek ACS Library Integration Data Protector and ADIC/GRAU DAS Library Systems Integration Media Management Basics Configuration Basics 660 Additional Media Management Tips Connecting Library Drives Direct Access to the Library Installation and ConfigurationPreparing for Installation ADIC/GRAU DAS Library Device Chapter 663 Installing the DAS Media Agent Installing the DAS Media Agent on a Windows System664 Remote 666 Installing the DAS Media Agent on a 32-bit HP-UX System Chapter 667 668 Installing the DAS Media Agent on an AIX System Using the Data Protector GUI 670 Using Data Protector to Configure Drives Searching for a Medium Using Data Protector to Access the ADIC/GRAU Library Entering Media Ejecting Media672 Initializing Media Adding Media to a Media PoolInitializing Individual Media Initializing Multiple Media in a Library674 Verifying Media Querying the ADIC/GRAU DAS Server Scanning Media Modifying Media Attributes676 Getting Information about Media Moving MediaRead-only window Recycling Media Removing Volsers Exporting Media678 Importing Media Direct Access to the Library Installation Configuration STK ACS Library Device680 Installing the ACS Media Agent to Use the StorageTek Installing the ACS Media Agent on a Windows SystemLibrary 682 Chapter 683 684 Installing the ACS Media Agent on a 32-bit HP-UX System Chapter 685 686 Using Data Protector to Configure the STK ACS Library Searching for Media Using Data Protector to Access the STK ACS Library 688 Chapter 689 690 Initializing Multiple Media in a Library Device Chapter 691 692 Querying the STK Acslm Host 694 Removing Media Chapter 695 696 Troubleshooting Library Installation Configuration 698 Chapter 699 700 Further Information This Appendix VxFS Snapshot Backing Up and Restoring Unix Specifics Example A-1 Pre- exec Script Template Pre- and Post- exec Script Templates Example A-2 Post- exec Script Template MOUNTPOINT=$1 Data Protector Commands Infrastructure Performance ConsiderationsNetwork Datastream Local Datastream High Performance Hardware Other Than Devices Using Hardware in Parallel Configuring Backups and Restores Device StreamingBlock Size Hardware Compression Full and Incremental Backups Image Backup Versus Filesystem Object Distribution to MediaMiscellaneous Performance Hints On Novell NetWare Add the Report to the Report Group and Configure It Example of Scheduled Eject of MediaSchedule the Report Group Arguments Copy the Script to the Specified Directory Example of Scheduled Eject of Media Function Main Example of Scheduled Eject of Media Session Pre-Exec Shut Down Application Examples of Pre-Exec and Post-Exec Commands for Unix Session Post-Exec Application Startup Filesystem #!/bin/sh Pre-Exec Report Usage Filesystem Post-Exec Log Backup for the Record Disk Image Post-Exec Mount Disk After Raw Volume Backup Post-Exec Notify User Examples of Pre-Exec and Post-Exec Commands for Unix Disaster Recovery Move Kill Links on HP-UX Creating a libaci.o on AIX OmniBack03.5x and A.04.x Full path to the library archive file is Daspath /libaci.a Example of the Package Configuration File Configurednode Failbackpolicy Manual Haltscript /etc/cmcluster/ob2cl/ob2cl.cntl Dbservice Deferred # RESOURCEUPVALUE= Upup # Resourceupvalue #RESOURCESTARTAUTOMATIC/DEFERRED Nodefailfastenabledno Example of the Package Control File # Volume Group Activation # Volume Groups # Filesystems FSMOUNTOPT0= # Filesystem Unmount Count # Service Names and Commands Example of the Package Control File Debug.log Data Protector Log Files Example Entries IpcGetPeer Could not expand ConnectionIP Sm.log Inet.logMedia.log Upgrade.log Data Protector Log Files Example Entries Windows Manual Disaster Recovery Preparation Template Table A-1 Changing Block Size on Windows Media Agent Changing Block Size on Windows Media Agent Appendix a Glossary Backup chain Backup APIBackup device Backup generation Backup specification BC HP StorageWorks Virtual Array specific term BC HP StorageWorks Disk Array XP specific termSee also HP StorageWorks Virtual Array LUN BC Process EMC Symmetrix specific term See also SAPDBA, Brbackup Boot volume/disk/partitionSee also BC and BC Process Boolean operators See also SAPDBA, Brarchive See also Mmdb CDF file Unix specific term See also data protectionCell Cell Manager Client backup with disk discovery Client backupCentralized Media Management Database Cmmdb See Cmmdb Client or client system COM+ Registration Database Command-line interfaceConcurrency See Disk Agent concurrency Data protection Data stream Data Protector user accountDatabase library Database parallelism See also backup types Device Delta backupDifferential backup See incremental backup Differential backup MS SQL specific Directory junction Windows specific term See also Information Store MDB Disaster recoveryDirectory Store DS MS Exchange specific term Disk Agent Disk quota Disk image rawdisk backupDistributed File System DFS Domain controller Enterprise Backup Environment EMC Symmetrix Command-Line Interface Symcli EMC SymmetrixDrive Drive index Exchanger Event LogsExtensible Storage Engine ESE MS Failover See also Primary Volume, and MU numbers Fnames.dat File Replication Service FRSFull backup See also backup types Full mailbox backup Full database backupHost backup See client backup with disk discovery Global options file HP OpC Hosting systemHP OpenView Smart Plug-In SPI HP StorageWorks Virtual Array See also backup types Incremental backup MS Exchange See also exporting media Incremental backupSee also backup types Incremental mailbox backup Incremental1 mailbox backup Inet Initializing See formatting Installation ServerInformation Store MDB MS Exchange specific term See also Directory Store DS Initialization Parameter File Windows specific term Internet Information Server IISIP address Isql Sybase specific term Library Local and remote recoveryLights-out operation or unattended operation LISTENER.ORA Oracle specific term Logfull shell script Informix Unix Login information to the Oracle TargetLogging level Logical-log files Magic Packet See Wake Onlan Lotus C API Lotus Domino Server specific term Media condition Media allocation policyMedia condition factors Media ID Media type Media setMedia usage policy Merging See also shadow copy, shadow copy provider, writer Microsoft Volume Shadow Copy service VSSMoM Mount point See also first level mirror Multi-drive server Offline recoveryObdrindex.dat Obdr capable device On-BarInformix specific term Online backupSee also archived redo log OpC Original system Original unit ZDB specific termSee also merging Package MC/ServiceGuard and Veritas Cluster specific term Parallel restorePair status HP StorageWorks Disk Array XP specific term Parallelism Pre- and post-exec commandsPhysical device See also pre-exec Public folder store MS Exchange 2000 Server specific term Rawdisk backup See disk image backupPublic/private backed up data RAID Manager XP HP StorageWorks Disk Array XP specific term Recovery Catalog Database Oracle specific term Recovery Catalog Oracle specific termRecoveryInfo Recovery Manager Rman Oracle specific term Database Windows specific term Removable Storage ManagementReparse point Windows specific term Replica unit ZDB specific term Rman Oracle specific term See Recovery Manager See also replica storage pool Restore sessionScan Scanning Session key SchedulerShadow copy set MS VSS specific term See also shadow copy Split mirror backup EMC Symmetrix See split mirror backupSee ZDB tape backup Shared disks Disk Array XP specific term Split mirror backup HP StorageWorksSRD file Sst.conf file Standard security MS SQL specific term StackersSee also integrated security Storage Group StorageTek ACS library System Backup to Tape Oracle specific term Symmetrix Command-Line InterfaceSymmetrix CLI Database File System databases Sybase specific See ZDB disk backup System volume/disk/partitionTablespace Target R2 device EMC Symmetrix Transaction backup Terminal Services Windows specific termTransaction backup Sybase and SQL specific term Transaction log backup TSANDS.CFG file Novell NetWare specific term Transaction log table Sybase specific termUnattended operation See lights-out operation User account User disk quotas Vaulting media Volume groupVerify See also original unit and replica unit Virtual server See Microsoft Volume Shadow Copy service VxFS Volume mountpoint Windows specific termVxVM Veritas Volume Manager Windows Configuration backup XCopy engine direct backup specific term See zero downtime backup ZDBXbsa interface Informix specific term ZDB part of the IDB ZDB specific term See also zero downtime backup ZDB Glossary Index Index 626 Bdacc 633 See Centralized Media Management Database 340 See IDB 440 Preparation, Windows NT/2000 client 111 116 618 Limiting port range, firewall environment Index 149 NDS 622 Index 174 Index Scsi ID NT Configuration Use Shadow Copy, object specific option Index VSS XCopy engine, 39