Disaster Recovery

Troubleshooting Disaster Recovery on Windows

 

4. To update this new state with disaster recovery, you should

 

perform all necessary procedures (collecting system data, backup)

 

once more, as described in the “Preparing for a Disaster Recovery”

 

section.

 

Troubleshooting Assisted Manual Disaster Recovery

Problem

Drstart reports: “Can not copy <filename>”

 

This error is reported because the drstart utility can not copy the

 

specified file. One of the reasons may be that the file is locked by the

 

system. For example, if drstart cannot copy omniinet.exe, it might be

 

because the Inet service is already running. This is not a normal

 

scenario and should not happen after a clean install.

Action

A dialog box will appear asking you whether you would like to proceed

 

with copying the rest of the files. If you click Yes, drstart will skip the

 

locked file and continue copying other files. This will solve the problem if

 

the file is locked by the system, as the process required for the disaster

 

recovery is already running and therefore the file does not need to be

 

copied.

 

You can also close the drstart utility by clicking the Abort button.

 

Troubleshooting Disk Delivery Disaster Recovery

Problem

“Cannot Find Physical Location of Drives Selected for Disk

 

Delivery”

 

When using the Disk Delivery method for disaster recovery, it is possible

 

that you will receive the following error: “Cannot find physical location of

 

drives selected for disk delivery.” Objects will be restored when creating

 

a partition on the new disk if you select a drive letter that has not been

 

used before. The better solution would be:

Action

Disaster recovery checks disk information before restoring objects. An

 

internal function reads the Registry value Information, which is created

 

by the Disk Administrator. If the Disk Administrator is started several

 

times, the Information value becomes corrupted (format is changed

 

during update) - the parsers fail in such cases. If you delete the

 

HKEY_LOCAL_MACHINE\SYSTEM\DISK Information key and restart the

 

Disk Administrator, the function will succeed.

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