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| Troubleshooting | ||
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| Should any problem persist, contact your dealer. |
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| Problem |
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| Remedy | ||
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| Cause | ||||||
| Phone will not switch on. |
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| Check that the battery is fully charged and |
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| correctly connected to the phone. | |||
| Extremely short battery life | The network you are using |
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| for a new battery. | and the condition of the |
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| battery can affect battery life. |
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| Short battery life for an old | The battery has worn out. | Replace with a new fully charged battery. |
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| battery. |
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| The charging indicator does | The battery is not attached to | Leave the phone charging the battery for a |
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| not light, the battery level | the phone or, when the | few minutes before the indicator lights and | |||||
| indicator does not appear | battery has been deeply | you attempt to switch the phone on. | |||||
| and the phone cannot be | discharged, the phone will |
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| switched on when charging. | take a short time until the |
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| indicator lights. |
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| Battery fails to charge. | The battery is not attached to | Ensure the battery is fitted to the phone prior |
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| the phone. | to commencing charging. | |||||
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| Battery was attached to the |
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| phone after the Fast Travel |
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| Charger was connected. |
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| Calls cannot be made. | Keyguard is on. | Disable Keyguard. |
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| Outgoing calls are barred. | Disable outgoing Call Barring or barred |
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| dialling. | |||
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| The phone is not registered | Move to a coverage area and operate your |
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| on a network. | phone after it has registered with a network. | |||||
| Calls cannot be made from |
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| Check whether your SIM supports Fixed |
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| Fixed Dial store. |
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| Dial. Check if Fixed Dial is switched on. | |||
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| Check whether the phone number is stored | |||
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| in Fixed Dial. | |||
| Calls cannot be received. | The phone is not switched | Switch the phone on. |
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| on. |
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| Incoming calls are barred. | Disable incoming Call Barring. |
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| The phone is not registered | Move to a coverage area and operate your |
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| on a network. | phone after it has registered with a network. | |||||
| Emergency calls cannot be | You are not in a GSM | Check that the antenna symbol ( ) is |
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| made. | coverage area. | displayed – move to a coverage area and | |||||
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| operate your phone when the antenna | |||
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| symbol is displayed. | |||
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