Troubleshooting

Check Whether Data Protector Functions Properly

Check whether backups are configured properly

1.Run the backup preview for crucial backup specifications. Refer to Chapter 5, “Backup,” on page 151 for more information on previewing backups. Successfully completed previews prove that:

All clients in the backup specification are accessible from the Cell Manager.

All files are accessible.

The amount of data to be backed up is determined.

All backup devices are configured properly.

2.Run the omnirpt -report dl_sched command to check whether the backup specifications are scheduled in compliance with your backup policy. For more information on omnirpt command, refer to omnirpt man page. The command will list all backup specifications and their schedule.

Verify the Data Protector installation

Verify the installation using the Data Protector GUI, Clients context, to check whether the Data Protector software components are up and running on the Cell Managers or the clients. Refer to the HP OpenView Storage Data Protector Installation and Licensing Guide for information on how to verify the Data Protector installation.

Inspect the Data Protector log files

Inspect the following Data Protector log files and identify possible problems:

event.log

debug.log

purge.log

For more information on Data Protector log files, refer to “Data Protector Log Files” on page 550.

Run the Notifications Checks

Any Data Protector notification that is triggered is sent to Data Protector Event Log by default. You can also run the omnitrig -run_checkscommand to start checks for the following notifications:

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Chapter 12

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HP B6960-90078 manual Check whether backups are configured properly, Verify the Data Protector installation, 608