HP B6960-90078 manual Troubleshooting Reporting and Notifications, 602

Troubleshooting

Troubleshooting Reporting and Notifications

Troubleshooting Reporting and Notifications

If you use Outlook XP or Outlook 98/2000 with the latest security patch installed, you following problem appears: when you add a report to a report group specifying email as a send method, and then try to start a report group, GUI hangs. The same happens if you configure a notification and select the email send method. The cause of the problem is that Outlook requires user interaction before sending an email notification. This feature cannot be disabled since it is a part of the Outlook security policy. To solve this problem, start a report from the CLI:

omnirpt -report licensing -email <email_address>

When a warning asking whether you allow sending email on your behalf appears, click Yes to receive a notification.

For more information on how to customize security settings, refer to HP OpenView Storage Data Protector Software Release Notes.

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