Troubleshooting

 

Troubleshooting User Interface Startup

 

Connection to a Remote System Refused on Windows

 

or Novell NetWare

 

The response of the telnet <hostname> 5555 command is Connection

 

refused.

Action

If the Data Protector Inet service is not running on the remote

 

system, run the omnisv -startcommand to start it.

 

If Data Protector is not installed on the remote system, install Data

 

Protector on the remote system.

 

Connection to Windows 98 Clients Fails

 

Problems connecting to a Data Protector Windows 98 client system can

 

be identified when using the telnet <hostname> 5555 command or

 

when the following error message appears in the Data Protector message

 

log window: Cannot connect to inet for getting filesystem list

 

on <hostname>.

Action

Run the <Data_Protector_home>\bin\omnii95 command to make

 

sure that the Data Protector Inet service is running on the Windows

 

98 client.

 

Run the <Data_Protector_home>\bin\omnii95 -killcommand to

 

stop the Data Protector Inet service on a Windows 98 client.

Chapter 12

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HP B6960-90078 Connection to a Remote System Refused on Windows, Or Novell NetWare, Connection to Windows 98 Clients Fails