HP OpenView Storage Data Protector Administrator’s Guide
Legal Notices
Iii
Page
Contents
Configuring Users and User Groups
Vii
Backup
Viii
Restore
Monitoring, Reporting, Notifications, and the Event Log
Manager-of-Managers Environment
Xii
Disaster Recovery
Xiii
Xiv
Customizing the Data Protector Environment
Contents
Xvi
Integrations with Other Applications
Xvii
ADIC/GRAU DAS and STK ACS Libraries
Xviii
Xix
Edition History Part Number Manual Edition Product
Page
Xxi
Xxii
Data Protector Graphical User Interface
Feedback
General
Information Technical Support
Documentation
Xxiv
Xxv
Manuals
Xxvi
HP OpenView Storage Data Protector Unix Integration Guide
Xxvii
Online Help
Xxviii
Xxix
HP OpenView Storage Data Protector Administrator’s Guide
Audience
Licensing Guide
Xxx
Organization
Introducing Data Protector
This Chapter
Data Protector Cell Environment
How a Restore Session Works
How a Backup Session Works
Concepts Guide
Data Protector Cell Environment
HP OpenView Storage Data Protector Graphical User Interface
Using the Data Protector User Interface
Unix Platforms
Graphical User Interface
Platforms
Starting GUI on
Prerequisite
Storage Data Protector Installation and Licensing
Storage Data Protector HP StorageWorks Disk Array
Printing from the Data Protector Graphical User Interface
Context List
Elements of the Data Protector Graphical User Interface
Navigation Tabs
Scoping Pane
Results Area
Results Area
Command-Line Interface
Data Protector Online Resources
Using the Online Manuals
Using Microsoft Management Console MMC
Add
Overview of Tasks to Set Up Data Protector
Overview of Tasks to Set Up Data Protector
Configuring and Using Backup
Configuring and Using Backup Devices
Licensing Guide for details
Windows
Configuring Backup Devices
Systems
Guide
Configuring Backup Devices
How Backup Specifications, Devices, and Media Pools Relate
What Are Standalone Devices? How to Configure
Configuring Standalone Devices
Specifying Device Type and Name
Configuring
Device Chains
Configuring Standalone Devices
File size GB Segment size MB
Configuring File Devices
What Are File
Recommended Segment Sizes for Specific Device File Sizes
Requests
Handling Mount
File Devices
Specifying a Pathname for a File Device
Configuring Library Devices
Library Device
Drive Index to Scsi Address Mapping
Configuring Library Devices
Configuring Libraries with Multiple Systems
Configure a backup. See , Backup, on
What’s Next?
Configuring Magazine Devices
What Are
Magazine
Configuring Stacker Devices
Restore with
Backup
Stacker Devices
Configuring a Library for Mixed Media
Configuring Devices for Direct Backup
Configuration Procedure
Configuring the libtab File
Configuring Standalone Devices
Configuring SCSI-II Libraries
Configuring XCopy Engines
Support of New Devices
Using Several Drive Types in a Library
Using Several Drive Types in a Library
OpenView Storage Data Protector Concepts Guide
Shared Devices in the SAN Environment
Multiple System to Multiple Device Connectivity in SAN
Locking Devices Used by Multiple Applications
Locking Devices Used Exclusively by Data Protector
Indirect Library Access Concept
Direct Library Access Concept
Configuration Overview
Configuration Goals
SAN Environment Configuration
Device Autoconfiguration
Configuration Methods
Limitations
Manually Configuring the Library
Configuration Using the SANconf Tool
Library Robotics
Manually Configuring the Devices Drives
A Cluster
Names
Defining Lock
Setting Advanced Options
Summary of Device Definitions Using Lock Names
Manually Configuring the libtab Files
Selecting Direct Access
File on zala File on oda
Configuration Basics
Shared Devices and MC/ServiceGuard
File on donat
How to Configure a Floating Drive
B3935-90015MC/ServiceGuard Version A.11.05 Release Notes
Creating the ATS Configuration Files
Configuring Drives
Static Drives
How to Configure a Static Drive
Drive Cleaning
Conditions for Automatic Cleaning
Configuring Automatic Drive Cleaning
Testing the Drive Cleaning Configuration
Configuration
Testing
Abort
Busy Drive Handling
Eject
Activating Barcode Support
10 Activating Barcode Reader Support
Activating Cartridge Memory Support
11 Cartridge Memory Support Activation for a Drive
Deviceoption
Disabling a Backup Device
Disable Device
How to Remove a Backup Device
Removing a Backup Device
How to Rename a Backup Device
Renaming a Backup Device
Device Locking
Device Locking
Changing
Device Concurrency, Segment Size, and Block
Size
Streaming
13 Advanced Options Dialog Box Concurrency
Segment Size
14 Device Properties Dialog Box Concurrency
Block Size in Data
Number of Buffers
Block Size
Before Changing
Block size
Configuring Users and User
Configuring Users and User Groups
Data Protector User Rights
Back up as root
Start backup specification
Save backup specification
Switch session ownership
Data Protector User Rights
Predefined Data Protector User Groups
User Rights Admin Operator
Predefined Data Protector User Groups
Adding a User Group
Adding or Deleting a User Group
Adding New User Groups
Deleting a User Group
Adding or Deleting a User
Adding New Users
Changing User Properties
Modifying a User
Moving a User to Another User Group
Changing User Group Rights
Enabling Users to Back Up Their Systems
Example User Configurations
Allowing Users to Restore Their Own Files
When to Use This
Example User Configurations
Example User Configurations Chapter
Managing Media
Managing Media
Overview of Data Protector Media Management
How the Media Pool Relates to Other Components
Media Life Cycle
100
Chapter 101
Creating a Media Pool
Media Type
Properties of a Media Pool
Pool Name
Description
Non
Policymedia
104
Media Condition
Magazine Support
Factors
106
Unused Media
How to Add
How to Add Used
Adding Media to a Media Pool
Formatting Media
How to Format Media
Cartridge Memory Reformat for Specific Slot
Formatting Media in a Magazine
110
Data Protector Media Format Categories
Recognizing Other Data Formats
Recognized
Formats
112
Cartridge Memory Enabled Recognition
Importing Media
How to Import Media
114
Importing the Catalog from Media
Import Multiple Media
Catalog from
Import Catalog
Importing Media in a Magazine Device
Import Magazine
How to Import a Single Medium into a Magazine What’s Next?
116
Limitation
Appending Backups to Media
Appendable on incrementals only The first medium used in a
118
Using a Pre-Allocation List of Media for Backup
Media Selection
Selecting Media for Backup
120
OFF
How Media Are Selected for Backup
122
Setting Data Protection for Media
Recycling Media
Moving Media to Another Pool
Exporting Media from Data Protector
What Is Exporting
When to Export
How to Export
126
What Is a Location?
How to Modify Media Location
Modifying Media Locations
Modifying Media Descriptions
What Is a Description? Media Label
On a Medium
When to Verify
How to Verify Data
Verifying Data on a Medium
Scanning Media in a Device
130
List Cartridge Memory for Specific Slots
Selection
Backup Media
Checking the Condition of a Medium
Information on Media
132
Factors Influencing the Condition of Media
Fair
Statuses of Media
Media Pools
Good
Media Condition Property
Changing How Media Condition Is Calculated
134
Searching for and Selecting a Medium
136
How to Enter
Entering a Medium into a Device
Media into a
Ejecting a Medium from a Device
How to Eject
Bulk Eject
Mail Slots Full
Scheduled Eject of Media
Overview
Notification on
Chapter 139
140
Vaulting Media
Moving Media to a Vault
Configuring Vaults
Restoring from Media in a Vault
142
Copying Media
Copy
Moving Copies
Exporting Copies
Restoring from a
Automated Media Copying
Destination Pool
Cleanme Request
Selection and Use
Devices
Detection of Write-Protected Media
148
Using Different Media Format Types
Modifying Views in the Media Management Window
150
Backup
152
Prerequisites
Configuring a Backup
Backup Session
Creating a Backup Specification
154
Key Points
Example of Creating a Backup Specification
156
Create New Backup Dialog Box
Source Page of the Backup Wizard
158
Device Page of the Backup Wizard
Backup Object Summary
160
Final Page of the Backup Wizard
Backing Up Unix Filesystems
Backing Up Unix Systems
Unix Files
How to Back Up
Selecting Specific
Files or Directories
Discovery
Backing Up Clients Using Disk Discovery
164
Backing Up Disks Using NFS
What Is NFS?
Selecting an Entire Client to Be Backed Up
NFS Environment
166
Backing Up Unix Disks as Disk Image Objects
Chapter 167
Backing Up Filesystems Logical Disk Drives
Backing Up Windows Systems
Backed Up?
What Is Not
Private exclusion list
VSS Filesystem
Features
Ntfs
Filesystem
Chapter 171
Agents
Sparse Files
Manual Definition
Multiple Disk
Specifying Objects Using Manual Add
Backing Up Configuration
Windows NT
2003
2000/XP/Server
174
Chapter 175
Backing Up the Windows 2000/XP/Server 2003 System State
Backing Up
176
Chapter 177
DNS Server
Servers
Wins Server
Dhcp Server
Backing Up Windows 2000/XP/Server 2003 Services
Backing Up the Windows 2000/XP/Server 2003 Services
180
Refer to the HP OpenView Storage Data Protector Installation
Backing Up the DFS
Backing Up a Remote Storage Service Database
182
Backing Up Windows User Profiles, Event Logs, and User Disk
Quotas
User Profiles
How Are Disks
Backing Up Windows Clients Using Disk Discovery
Event Logs
User Disk Quotas
184
Selecting the Client
Backing Up Windows Shared Disks
When to Use Shared Disks Backup
186
Chapter 187
188
16 Inet Logon Option on Windows NT
Chapter 189
190
Backing Up Windows Disks as Disk Image Objects
Section
How to Specify a
Where to Find a
Disk Image
192
How to Perform a
Chapter 193
194
Backing Up Novell NetWare Filesystems Volumes
Prerequisites How to Back Up a Novell NetWare System
Backing Up Novell NetWare Systems
Chapter 195
An Incremental
What Is Included
Backup?
Configuration Components
Chapter 197
198
Client Backup with Disk Discovery
Adding NDS Objects to a Backup Specification
Backing Up NetWare Directory Services NDS
200
Mountpoint Configuration File TSANDS.CFG
Backing Up OpenVMS Filesystems
Backing Up OpenVMS Systems
OpenVMS System
202
Equivalent to a BACKUP/PHYSICAL
Chapter 203
EVA/VA/MSA Integration Guide
Backing Up in a Direct Backup Environment
Data Protector Installation and Licensing Guide
Protector EVA/VA/MSA Integration Guide
Restore
Backup Specification Configuration Procedure
206
Starting Direct Backup Using the CLI
Backing Up Rawdisks
Backing Up Oracle8i Online and Offline
Scheduling Unattended Backups
Policies
Scheduling
Conflicts
Planning Your
Starting Periodic Backups
Starting Backups on Specific Dates
Editing Your Backup Schedule
Configuring Backup Options When Scheduling
Skipping Backups During Holidays
Backups
212
Running Consecutive Backups
Backup Types
Selecting a Backup Type Full or Incremental
214
Relative Referencing of Backup Runs
Examples
How to Read Table
How to Select
Backup Type
Data Protector Default Backup Templates
Using Backup Templates
Options Offered by Templates
Schedule
Trees
218
Applying a Backup Template
Integration
Specification
Modifying an Existing Template
Creating a New Template
220
Chapter 221
222
Groups of Backup Specifications
Group
26 Example of Backup Specification Groups
224
Using Backup Options
226
Backup Options
Most Frequently Used Backup Options
228
Backup Options Protection
230
Log All
Logging Changing Details About Data Stored in the Database
Log Files
Balancing?
What Is Load
232
How Are Objects
Load Balancing
How Are
Parameters Used?
234
Ownership Who Will Be Able to Restore?
236
List of Data Protector Backup Options
Backup Specification Options
Setting Options for Backup Specification
Ownership
Available Backup Specification Options
Backup Specification Options General and Other Description
Load Balancing
Post-Exec
Pre-Exec
238
Object Options
Reconnect Broken Connections
240
Setting the Disk Image Options
32 Disk Image Options
Setting the Object Specific Options
242
Object Properties General and Trees/Filters
Backup Posix Hard Links as Files
Backup Files of Size
244
Do Not Preserve Access Time Attributes
Catalog Protection
Do Not Use Archive Attribute Windows-Specific Option
Encode
Lock Files During Backup
Logging
246
Protection Data Protection
Public/Private
Report Level
Software Compression
Report Open Locked Files As Windows-Specific Option
Uncompress NetWare Compressed Files Novell Netware Specific
248
User Defined Backup Variables
Media Pool
Device Backup Options
CRC Check
Concurrency
250
Pre- and Post-Exec Commands
Backup Specification
Specific Backup Object
Pre- and Post-Exec Commands for a Backup Specification
Pre- and Post- Exec Commands on Windows Systems
Pathname
Filename or
252
Value Description
Restarted
254
Environment Variables
Pre- and Post-Exec Commands for a Specific Backup Object
256
How to Write the Commands
Pre- and Post- Exec Commands on Unix Systems
258
Pathname?
Chapter 259
Pathname 260
Variables
Environment
262
Managing Failed Backups
264
Preventing Backup Failure
Enabling Wake Onlan Support
266
Restarting Failed Backups
Restore
268
Restoring Your Data
Standard Restore Procedure
270
Selecting Your Data for Restore
Selecting a Backup Version
Selecting Data for Restore
Handling File Conflicts
272
Specifying Restore Location
Setting Restore Options
Restoring Under Another Device
Finding Needed Media
Previewing and Starting a Restore
Aborting a Restore
Restoring Disk Images
Disk Image Objects
Procedure
274
Restoring Your Data to a Shared Disk
Restoring Unix Systems
Restoring Windows Systems
How to Read This
Windows Filesystem Restore Limitations
278
Directories
280
Restoring the Windows Configuration
Restoring Windows Configuration
Images
Restoring the SysVol
Restoring the Windows 2000/XP/Server 2003 System State
Selecting System State Items
Restoring the Windows Registry
282
Active Directory
Restoring Windows 2000/XP/Server 2003 Services
284
Active Directory Restore Modes
Services Restore
Certificate
Profiles
Restoring DFS
Restoring Windows User Profiles and Event Logs
Deleted User
286
Restoring Windows TCP/ IP Services
Restoring Novell Netware Filesystems
Restoring File Ownerships and Trustees
Restoring the Novell NetWare Configuration
288
Restoring Novell NDS
Restoring the NetWare Configuration
290
Restoring OpenVMS Filesystems
What is Restored?
292
Chapter 293
294
Restore Options
List of Restore Options
General Restore
Chapter 295
296
Commands
Pre-
Post-Exec
Handling Options
File Conflict
Specific Options
298
User Defined Restore Variables
Restoring Files to Different Paths
Restore Techniques
300
Restoring Files in Parallel
Viewing Files Not in the IDB
When to Restore Directly from Media
Restoring Files in Parallel
Directly from
How to Restore
Restoring Files in Use
Restoring by Query
By Query
Restore by Query
Selecting Only Specific Files Matching for Restore
Skipping Files for Restore
304
Restoring Files and Directories Manually
How to Add Files
Manually
306
Monitoring, Reporting
308
Viewing Currently Running Sessions
Monitoring Sessions
Responding to Mount Requests
Viewing Finished Sessions
310
Chapter 311
Changing the Amount of Messages Shown
Aborting Running Sessions
312
Chapter 313
314
Monitoring Several Cells Simultaneously
Data Protector Reporting
316
Report Formats
Report Send
Methods
Report Types
Backup Specification Reports
318
Backup Specification Reports
Chapter 319
Configuration Reports
Configuration Reports
320
IDB Reports
IDB Reports
322
Chapter 323
Pools and Media Reports
Pools and Media Reports
324
Chapter 325
Sessions in Timeframe Reports
Sessions in Timeframe Reports
326
Chapter 327
Single Session Reports
Single Session Report
328
Html
Report Formats
330
Microsoft
Report Send Methods
Email Send Method
Creating a New
332
Broadcast Message Send Method
Log to File Send Method
Snmp Send Method
Chapter 333
334
External Send Method
Configuring Report Groups and Adding Reports
Configuring Reports Using the Data Protector
336
Chapter 337
Running Report Groups
Running Individual Reports
338
Chapter 339
Media Statistics Report
Session Flow Report
340
Chapter 341
Device Flow Report
342
What Are Notifications? Configuring Notifications
Data Protector Notifications
Notification Types
Data Protector Notifications
344
Chapter 345
346
Explanation of Some Notifications
Notification Send Methods
348
Email Send Method
Log to File Send Method
Broadcast Message Send Method
Snmp Send Method
350
Data Protector Event Log Send Method
Configuring Notifications
External Send Method
Use Report Group Send Method
352
Configuring Reports and Notifications on the Web
Copying Data Protector Java Programs to the Web Server
Restricting Access to Web Reporting
354
Generating the Reports
Configuring Report Groups
Data Protector Event Log
Event Log Deleting Event Log Contents
356
Event Log Message
358
Manager-of-Managers Environment
360
Centralized licensing
Manager-of-Managers
Centralized management of all tasks
Centralized Media Management Database
362
Configuring the Manager-of-Managers
Importing Data Protector Cells
Setting Up MoM Manager
Restarting Data Protector Services
Adding a MoM Administrator
364
Chapter 365
366
Centralized Media Management Database Cmmdb
Central Media Management Database
368
Configuring a Centralized Media Management Database
Cmmdb
Configuring the Cmmdb on the MoM Manager
370
Configuring the Cmmdb on the Client Cell
Chapter 371
372
Setting Up Centralized Licensing
Why Use Centralized Licensing? Prerequisite Configuring
Centralized Licensing
Licenses
Releasing
Assigning
374
Reorganization
Moving Licenses in the MoM Environment
Enterprise
Before
Deactivation
Deactivating Centralized Licensing
376
Importing and Exporting Data Protector Cells
Working with a MoM Environment
Importing a Cell Manager Exporting a Cell Manager
378
Distributing the MoM Configuration
How to Distribute the MoM Configuration
Moving Client Systems Among Cells
Managing Devices and Media for a Specific Cell
Configuring Data Protector Users
380
Managing the Data Protector
382
Used?
About the Data Protector Internal Database
Data Protector Software Release Notes
384
IDB Architecture
Mmdb
IDB Architecture
386
Dcbf
Chapter 387
Allocating Disk Space for Future Use
Configuring the IDB
388
What to Plan for in Advance
Robustness Considerations
Preparing for IDB Recovery
390
IDB Directories
Recommendations
To Optimize
Robustness
Location on Unix
Location of IDB Directories on Unix
392
Relocating the IDB Directories
Recommended Location of IDB Directories
394
Creating an Additional Copy of the IDB Recovery File
Enabling Transaction Logs
Creating or Relocating DC Directories
Directory
Creating a DC Directory
Considerations
Why Enable
Transaction Logs?
Disk Space
398
Configuring the Database Backup
Recommended IDB Backup Configuration
Selecting the Internal Database Object
During the IDB
IDB Reports
Configuring the Database Reports and Notifications
400
Chapter 401
402
Maintaining the IDB
Chapter 403
404
IDB Growth
Reducing the IDB Growth
406
When Does Change Take Effect?
Changing Logging Level and Catalog Protection Settings
Reducing the IDB Size
Changing Catalog Protection for an Object
Changing Catalog Protection for a Session
Creating New DC Directories
Purging Obsolete Filenames
Extending the Database Size
Filenames
Creating a New fnames.dat File
How to Create
Creating New fnames.dat Files
Files?
410
Checking the Database Size
Checking the Consistency of the Database
412
Moving the Database to a Different Cell Manager
Chapter 413
Restoring the IDB to a Temporary Directory
Restoring the IDB
414
On an Unix Cell
Moving the IDB to the Original Location
Manager
416
Overview of IDB Recovery Methods
Recovering the IDB
Removing
Most
Convenient
Omitting
IDB Corruption
Identifying the Level of Database Corruption
Levels
Corruption Level
How to Identify
420
Performing Guided Autorecovery
Handling Minor Database Corruption in the Dcbf Part
Recovery Procedure
422
Handling Major Database Corruption Filenames Part
424
Recovering the IDB Using IDB Recovery File Changed Device
Chapter 425
426
Recovering the IDB Without the IDB Recovery File
Chapter 427
428
Recovering the IDB from a Specific IDB Session
Chapter 429
430
Replaying IDB Transaction Logs
How to Replay
Recovering the IDB to a Different Disk Layout
432
Updating the IDB by Importing Media
434
Disaster Recovery
436
Introduction
Supported Disaster Recovery Methods and Operating Systems
Cell Manager Client
438
Disaster?
What Is a
Order to recover other user data
Computer
440
Local/Remote
What is Online
Recovery?
What is Offline
442
Plan
Preparing for a Disaster Recovery
Prepare for recovery
Planning
Perform recovery procedures
Consistent and Relevant Backup
444
How to Create a Consistent and Relevant Backup?
Updating the System Recovery Data SRD
What Is SRD?
Omnisrdupdate
Using
446
Chapter 447
448
Script
Chapter 449
450
Assisted Manual Disaster Recovery of a Windows System
Has occurred
Requirements
Limitation
Preparation
452
Type number Filesystem
How to Determine the Filesystem Type from the SRD File
454
Chapter 455
456
Recovery
Other Windows Systems
458
Disk Delivery Disaster Recovery of a Windows Client
460
Limitations
Chapter 461
462
Enhanced Automated Disaster Recovery of a Windows System
464
Chapter 465
DR Image File
Disk and Partition
466
Chapter 467
468
ISO Image
Windows Client
Eadr of a
470
Chapter 471
472
One Button Disaster Recovery of a Windows System
Chapter 473
474
Obdr Backup
476
Modifying an
Chapter 477
478
Chapter 479
480
Automated System Recovery
Hardware
ASR. See the HP OpenView Storage Data Protector Installation
482
Prerequisite Creation of ASR Set
484
Chapter 485
486
Restoring the Data Protector Cell Manager Specifics
Enhanced Automated Disaster Recovery Specifics
Making IDB consistent all methods
488
One Button Disaster Recovery Specifics
Automated System Recovery Specifics
490
Advanced Recovery Tasks
Restoring the Microsoft Cluster Server Specifics
Possible Scenarios
Disaster Recovery of the Primary Node
Disaster Recovery of a Secondary Node
492
Mmerge p1sApath ... p1sXpath
Chapter 493
494
Restoring Hard Disk Signatures On Windows
496
Restoring Internet Information Server IIS Specifics
Troubleshooting
Concept
Manual Disaster Recovery of an HP-UX Client
498
Overview
Using Custom Installation Medium
Creating a Golden Image
500
Swsource section
Chapter 501
502
Golden Image
Creating Recovery Archives
Using System Recovery Tools
504
Via the Network in the Ignite-UX Administration Guide
506
Storage Data Protector Software Release Notes
Disk Delivery Disaster Recovery of an Unix Client
Gathering
508
HP-UX Example
Solaris Example
Tru64
Creating an
Preparing Backup Specification
Auxiliary Disk
510
Chapter 511
512
Manual Disaster Recovery of an Unix Cell Manager
Chapter 513
General Troubleshooting
Troubleshooting Disaster Recovery on
Windows
Cannot Find Physical Location of Drives Selected for Disk
Troubleshooting Assisted Manual Disaster Recovery
Troubleshooting Disk Delivery Disaster Recovery
Drstart reports Can not copy filename
Automatic DR information could not be collected
Troubleshooting Eadr and Obdr
Disk Delivery Disaster Recovery of a Media Agent Client
No Operating System Found
Message
Some Non-critical Errors Were Detected
Network is Not Available During Restore
Blank Screen During Recovery
518
Computer Freezes During Eadr
Auto Logon Does Not Work
Cannot Create a CD ISO Image for Eadr of Mscs
520
Customizing the Data Protector Environment
522
Global Options File
How to Use Global Options
Most Often Used Variables
524
Omnirc Options?
Using Omnirc Options
How to Use
Locations
526
OB2INCRDIFFTIME and OB2CHECKCHANGETIME
Chapter 527
Limiting the Range of Port Numbers
Firewall Support
Chapter 529
530
Agent Identifiers
Port Usage in Data Protector
Using Both
Variables Together
532
Chapter 533
User Interface
534
Chapter 535
536
Configuration Diagram
Port Range
Settings
538
Chapter 539
Outside a Firewall
Example 3 GUI Installed Inside, Other Components Installed
540
Chapter 541
542
Process Port
Cell Manager
Settings on
Example 4 Application Agent and Media Agent Installed
Outside, Other Components Installed Inside a Firewall
544
Chapter 545
546
Port Range Setting on the Cell Manager Limitations
Troubleshooting
548
Before Calling Your Support Representative
550
Data Protector Log Files
Location of Data Protector Log Files
Format of Data Protector Log Files
Log Files and Their Contents
552
Limiting the Maximum Size of Debugs
Debugging
554
Ways of Debugging
Modified Schedule -full
Debug Syntax
556
Trace File Name
Inet Debug on Windows
Inet Debug on Unix
CRS Debug on Windows
Sample Debugging
CRS Debug in the Microsoft Cluster Environment
558
Chapter 559
560
Sample Error Message Dialog
Browsing Troubleshooting Messages
562
When You Cannot Access Online Troubleshooting
Chapter 563
564
Description of Common Problems
Host a Host B
Troubleshooting Networking Communication
Hostname Resolution Problems
Data Protector Components Name Resolution
566
DNS Resolution Problem
Checking the TCP/IP setup
Client Fails with Connection Reset by Peer
Hosts file resolution problem
568
Windows
Troubleshooting Data Protector Services and Daemons
Problems Starting Data Protector Services on
You do not have permission to start the services
570
Changed service account properties
Specific service has not been found
MMD fails upon starting the CRS service
Problems Starting Data Protector Daemons on Unix
572
Raima Velocis server daemon could not be started
Raima Velocis server daemon is apparently not running
Data Protector Cell Manager daemon could not be started
Which Processes Run Where, and When
Data Protector Processes
574
Troubleshooting Devices and Media
Cannot Access Exchanger Control Device on Windows
2000/XP/Server
Using Unsupported Scsi Adapters on Windows
Device Open Problem
Medium Quality Statistics
576
Error statistics Explanation
Medium Header Sanity Check
578
Command Syntax
Cannot Use Devices After Upgrading to Data
Protector A.05.10
Other Common Problems
580
Troubleshooting Backup and Restore Sessions
Full Backups Are Performed Instead of Incrementals
Filenames Are Not Displayed Correctly in GUI
Description has changed
No previous full backup
Backup owner is different
Unexpected Mount Request for a Standalone Device
582
Unexpected Mount Request for a Library Device
Media in the library are formatted but are different from
With the media used for backup has a Strict policy
Unexpected Mounted Filesystems Detected
Media in the library are not formatted and the media pool
584
Data Protector Fails to Start a Scheduled Session
Scheduled sessions no longer run
Licenses available
Agent on Novell NetWare Clients
Poor Backup Performance on Novell NetWare Server
Data Protector Fails to Start Parallel Restore Media
Data Protector Fails to Start an Interactive Session
Troubleshooting Application Database Restores
Backup Protection Expiration
586
Licensing Guide for information
Problems with non-ASCII Characters in Filenames
588
Troubleshooting Data Protector Installation
Problems with Remote Installation of Windows
Clients
TCP/IP protocol is not installed and configured on your
Name resolution fails when using DNS or Lmhosts
Inet Is Not Responding on the Cell Manager
Troubleshooting User Interface Startup
No Permissions to Access the Cell Manager
Installation and Licensing Guide
Or Novell NetWare
Connection to a Remote System Refused on Windows
Connection to Windows 98 Clients Fails
Problems During the Upgrade of the IDB on Solaris
Troubleshooting the IDB
592
Core upgrade runs out of disk space
Cell Manager crashes during the core upgrade
Detail upgrade runs out of disk space on the system
Detail upgrade runs out of memory on the system
594
IDB Session Manager is not running on the Cell Manager
Problems While Running the User Interface
Libraries Executables Missing
IDB is corrupted
596
RDS service/process cannot be started
Data Files Directories Missing
One or several IDB data files or directories are missing
Data Protector GUI cannot connect to the Cell Manager
Temporary Directory Missing
MMD is terminated during the IDB backup or import session
Problems During Backup and Import
598
DC binary files are corrupted or missing
Performance Problems
Number of IDB objects and IDB objects sizes are too large
600
Mmdb and CDB Are Not Synchronized
Chapter 601
602
Troubleshooting Reporting and Notifications
Troubleshooting Online Help on Windows
Troubleshooting Data Protector Online Help
Troubleshooting Online Help on Unix
604
Viewing
Tasks
Data Protector Checking and Maintenance Mechanism
Maintenance
Check Whether Data Protector Functions Properly
606
User Check Failed Notification
Check the Data Protector Cell Manager
Overview of Items to Be Checked
Run the Notifications Checks
Check whether backups are configured properly
Verify the Data Protector installation
Inspect the Data Protector log files
Check Other System Resources
610
Integrations with Other Applications
612
Cluster Concepts and Terminology
Cluster Integrations with Data Protector
614
Typical Cluster
Server?
What is a Package
What Is a Virtual
Or Group?
616
Cluster-Aware Databases and Applications
Licensing Microsoft Cluster Server
Microsoft Cluster Server Integration
618
Installation
Cell Manager on Microsoft Cluster Server
Clients on Microsoft Cluster Server
Backing Up Data in a Cluster Mscs
620
Managing Cluster-Aware Backups
Backing Up Local Disks
Backing Up Shared Disks
Failover of Data Protector
622
Failover
Failover of Application Other Than Data Protector
624
Aborting Sessions Based on Elapsed Session Time To balance
626
Command Line
Cell Manager on MC/ServiceGuard
MC/ServiceGuard Integration
Licensing and MC/ServiceGuard
Protector Installation and Licensing Guide for instructions
Prerequisites for Configuration
628
Configuring Primary Cell Manager
Configuring the Primary and Secondary Cell Managers
630
Secondary Cell Manager
632
Protector Package
Configuring the Cell Manager Package
Modifying
Configuration File
634
Modifying the Control File
636
Installation
Clients on MC/ServiceGuard
Configuration
638
Backing Up Data in a Cluster MC/SG
About Backing Up Database Applications
Clients on Veritas Cluster
Veritas Cluster Integration
640
Chapter 641
Clients on Novell NetWare Cluster
Novell NetWare Cluster Integration
642
Backing Up Shared Cluster Pools
Measure?
What Is DSI?
Data Source Integration DSI
What Can You
Chapter 645
Measured?
Application Response Measurement ARM Integration
646
Chapter 647
Supported?
ManageX Integration
ManageX
Integration?
Snmp Traps
Access Points for System and Management Applications
Data Protector Access Points
Introduction
650
Enterprise Event ID
Data Protector Snmp Traps Format
Generic Event ID
Specific Event ID
Variables
Windows Application Log
Data Protector Log Files
652
Verifying Data Protector Processes
Examples
Data Protector Health Check Failed Notification
654
Getting the Results of the Last Night’s Backup
ADIC/GRAU DAS and STK ACS Libraries
656
ADIC/GRAU DAS and STK ACS Integrations
Data Protector and StorageTek ACS Library Integration
Data Protector and ADIC/GRAU DAS Library Systems Integration
Media Management Basics
Configuration Basics
660
Additional Media Management Tips
ADIC/GRAU DAS Library Device
Direct Access to the Library Installation and Configuration
Connecting Library Drives
Preparing for Installation
Chapter 663
Installing the DAS Media Agent on a Windows System
Installing the DAS Media Agent
664
Remote
666
Installing the DAS Media Agent on a 32-bit HP-UX System
Chapter 667
668
Installing the DAS Media Agent on an AIX System
Using the Data Protector GUI
670
Using Data Protector to Configure Drives
Searching for a Medium
Using Data Protector to Access the ADIC/GRAU Library
Ejecting Media
Entering Media
672
Individual Media
Adding Media to a Media Pool
Initializing Media
Initializing
Media in a Library
Initializing Multiple
674
Verifying Media
Querying the ADIC/GRAU DAS Server
Modifying Media Attributes
Scanning Media
676
Recycling Media
Moving Media
Getting Information about Media
Read-only window
Exporting Media
Removing Volsers
678
Importing Media
STK ACS Library Device
Direct Access to the Library Installation Configuration
680
Installing the ACS Media Agent on a Windows System
Installing the ACS Media Agent to Use the StorageTek
Library
682
Chapter 683
684
Installing the ACS Media Agent on a 32-bit HP-UX System
Chapter 685
686
Using Data Protector to Configure the STK ACS Library
Searching for Media
Using Data Protector to Access the STK ACS Library
688
Chapter 689
690
Initializing Multiple Media in a Library Device
Chapter 691
692
Querying the STK Acslm Host
694
Removing Media
Chapter 695
696
Troubleshooting Library Installation Configuration
698
Chapter 699
700
Further Information
This Appendix
VxFS Snapshot
Backing Up and Restoring Unix Specifics
Example A-1 Pre- exec Script Template
Pre- and Post- exec Script Templates
Example A-2 Post- exec Script Template
MOUNTPOINT=$1
Data Protector Commands
Datastream Local Datastream
Performance Considerations
Infrastructure
Network
High Performance Hardware Other Than Devices
Using Hardware in Parallel
Device Streaming
Configuring Backups and Restores
Block Size
Hardware Compression
Full and Incremental Backups
Object Distribution to Media
Image Backup Versus Filesystem
Miscellaneous Performance Hints
On Novell NetWare
Example of Scheduled Eject of Media
Add the Report to the Report Group and Configure It
Schedule the Report Group
Arguments
Copy the Script to the Specified Directory
Example of Scheduled Eject of Media
Function
Main
Example of Scheduled Eject of Media
Session Pre-Exec Shut Down Application
Examples of Pre-Exec and Post-Exec Commands for Unix
Session Post-Exec Application Startup
Filesystem #!/bin/sh Pre-Exec Report Usage
Filesystem Post-Exec Log Backup for the Record
Disk Image Post-Exec Mount Disk After Raw Volume Backup
Post-Exec Notify User
Examples of Pre-Exec and Post-Exec Commands for Unix
Disaster Recovery Move Kill Links on HP-UX
OmniBack
Creating a libaci.o on AIX
03.5x and A.04.x
Full path to the library archive file is Daspath /libaci.a
Example of the Package Configuration File
Configurednode
Failbackpolicy Manual
Haltscript /etc/cmcluster/ob2cl/ob2cl.cntl
Dbservice
Deferred
# RESOURCEUPVALUE= Upup
# Resourceupvalue
#RESOURCESTARTAUTOMATIC/DEFERRED
Nodefailfastenabledno
Example of the Package Control File
# Volume Group Activation
# Volume Groups
# Filesystems
FSMOUNTOPT0= # Filesystem Unmount Count
# Service Names and Commands
Example of the Package Control File
Debug.log
Data Protector Log Files Example Entries
IpcGetPeer Could not expand ConnectionIP
Inet.log
Sm.log
Media.log
Upgrade.log
Data Protector Log Files Example Entries
Windows Manual Disaster Recovery Preparation Template
Table A-1
Changing Block Size on Windows Media Agent
Changing Block Size on Windows Media Agent Appendix a
Glossary
Backup generation
Backup API
Backup chain
Backup device
Backup specification
BC Process EMC Symmetrix specific term
BC HP StorageWorks Disk Array XP specific term
BC HP StorageWorks Virtual Array specific term
See also HP StorageWorks Virtual Array LUN
See also SAPDBA, Brarchive
Boot volume/disk/partition
See also SAPDBA, Brbackup
See also BC and BC Process Boolean operators
Cell Manager
See also data protection
See also Mmdb CDF file Unix specific term
Cell
Client or client system
Client backup
Client backup with disk discovery
Centralized Media Management Database Cmmdb See Cmmdb
Data protection
Command-line interface
COM+ Registration Database
Concurrency See Disk Agent concurrency
Database parallelism
Data Protector user account
Data stream
Database library
See incremental backup Differential backup MS SQL specific
Delta backup
See also backup types Device
Differential backup
Disk Agent
See also Information Store MDB Disaster recovery
Directory junction Windows specific term
Directory Store DS MS Exchange specific term
Domain controller
Disk image rawdisk backup
Disk quota
Distributed File System DFS
Drive index
EMC Symmetrix Command-Line Interface Symcli EMC Symmetrix
Enterprise Backup Environment
Drive
Failover
Event Logs
Exchanger
Extensible Storage Engine ESE MS
See also backup types
File Replication Service FRS
See also Primary Volume, and MU numbers Fnames.dat
Full backup
Global options file
Full database backup
Full mailbox backup
Host backup See client backup with disk discovery
HP StorageWorks Virtual Array
Hosting system
HP OpC
HP OpenView Smart Plug-In SPI
Incremental1 mailbox backup
See also exporting media Incremental backup
See also backup types Incremental backup MS Exchange
See also backup types Incremental mailbox backup
See also Directory Store DS Initialization Parameter File
Initializing See formatting Installation Server
Inet
Information Store MDB MS Exchange specific term
Isql Sybase specific term
Internet Information Server IIS
Windows specific term
IP address
LISTENER.ORA Oracle specific term
Local and remote recovery
Library
Lights-out operation or unattended operation
Logical-log files
Login information to the Oracle Target
Logfull shell script Informix Unix
Logging level
Magic Packet See Wake Onlan
Lotus C API Lotus Domino Server specific term
Media ID
Media allocation policy
Media condition
Media condition factors
Merging
Media set
Media type
Media usage policy
Mount point
Microsoft Volume Shadow Copy service VSS
See also shadow copy, shadow copy provider, writer
MoM
Obdr capable device
Offline recovery
See also first level mirror Multi-drive server
Obdrindex.dat
OpC
Online backup
On-BarInformix specific term
See also archived redo log
Original unit ZDB specific term
Original system
See also merging
Parallel restore
Package MC/ServiceGuard and Veritas Cluster specific term
Pair status HP StorageWorks Disk Array XP specific term
See also pre-exec
Pre- and post-exec commands
Parallelism
Physical device
RAID Manager XP HP StorageWorks Disk Array XP specific term
Rawdisk backup See disk image backup
Public folder store MS Exchange 2000 Server specific term
Public/private backed up data
Recovery Manager Rman Oracle specific term
Recovery Catalog Oracle specific term
Recovery Catalog Database Oracle specific term
RecoveryInfo
Replica unit ZDB specific term
Removable Storage Management
Database Windows specific term
Reparse point Windows specific term
Scanning
See also replica storage pool Restore session
Rman Oracle specific term See Recovery Manager
Scan
See also shadow copy
Scheduler
Session key
Shadow copy set MS VSS specific term
Shared disks
See split mirror backup
Split mirror backup EMC Symmetrix
See ZDB tape backup
Sst.conf file
Split mirror backup HP StorageWorks
Disk Array XP specific term
SRD file
StorageTek ACS library
Stackers
Standard security MS SQL specific term
See also integrated security Storage Group
System databases Sybase specific
Symmetrix Command-Line Interface
System Backup to Tape Oracle specific term
Symmetrix CLI Database File
Target R2 device EMC Symmetrix
System volume/disk/partition
See ZDB disk backup
Tablespace
Transaction log backup
Terminal Services Windows specific term
Transaction backup
Transaction backup Sybase and SQL specific term
User disk quotas
Transaction log table Sybase specific term
TSANDS.CFG file Novell NetWare specific term
Unattended operation See lights-out operation User account
See also original unit and replica unit Virtual server
Volume group
Vaulting media
Verify
Windows Configuration backup
Volume mountpoint Windows specific term
See Microsoft Volume Shadow Copy service VxFS
VxVM Veritas Volume Manager
See zero downtime backup ZDB
XCopy engine direct backup specific term
Xbsa interface Informix specific term
ZDB part of the IDB ZDB specific term
See also zero downtime backup ZDB
Glossary
Index
Index
626
Bdacc
633
See Centralized Media Management Database
340
See IDB
440
Preparation, Windows NT/2000 client
111
116
618
Limiting port range, firewall environment
Index
149
NDS
622
Index
174
Index
Scsi ID
NT Configuration
Use Shadow Copy, object specific option
Index
VSS
XCopy engine, 39