Troubleshooting – Velocity Bagged vacuum
Vacuum cleaner won’t turn on
Possible causes | Remedies | ||
1. | Power cord not plugged in | 1. | Check electrical plug |
2. | Blown fuse/tripped breaker | 2. | Check/replace fuse or reset breaker. |
Vacuum cleaner won’t pick up dirt
Possible causes | Remedies | ||
1. | Vacuum bag is full | 1. | Replace with new vacuum bag |
2. | Incorrect height adjustment | 2. | Adjust powerfoot to correct height setting |
3. | Hose not attached to suction opening | 3. | Grasp Hose Wand and firmly push onto the |
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| Hose Wand Base |
4. | Twist 'n Snap hose not securely attached | 4. | Make sure Twist 'n Snap hose is snapped into position |
5. | Crack or hole in hose | 5. | Check hose and replace if needed |
6. | Broken or worn drive belt | 6. | Replace drive belt |
7. | Rotating floor brush bristles worn | 7. | Replace brush |
8. | Rotating floor brush jammed | 8. | Remove brush and clean debris from brush ends |
9. | Clog in vacuum | 9. | Follow instructions for Clearing Clogs |
10. Bag Tank not installed properly | 10. Position correctly and lock in place | ||
11. Filters are dirty | 11. Check and clean or replace | ||
Tools won't pick up dirt
Possible causes | Remedies | ||
1. | Crack or hole in hose | 1. | Check hose and replace if needed |
2. | Vacuum hose, wand or tools clogged | 2. | Follow instructions for Clearing Clogs |
Vacuum cleaner is difficult to push
Possible causes | Remedies | ||
1. | Incorrect height adjustment | 1. | Turn floor surface selector to next highest setting |
2. | Rotating floor brush not rotating | 2. | Check drive belt and brush |
Other maintenance or service not included in the manual should
be performed by an authorized service representative.
Thank you for selecting a BISSELL product. Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at
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