Billy Goat VQ802SPH, VQ1002SP Troubleshooting, Engine Service and Warranty, Serial Plate

20	TROUBLESHOOTING	Before Requesting Service Review These Suggestions
Problem		Possible Cause	Solution
Will not vacuum or has poor vacuum		Dirty debris bag. Nozzle height set too high or	Clean debris bag. Shake bag clean or wash.
performance.		too low. Nozzle gobbler door not in correct	Adjust nozzle height with caster adjustment.
		position. Hose kit door not in correct position.	Adjust nozzle gobbler and hose kit door position.
		Clogged nozzle or exhaust elbow. Excessive	Unclog nozzle or exhaust (see page 6). Allow air
		quantity of debris.	to feed with debris.
Machine is difficult to maneuver.		Low tire air pressure. Nozzle too close too	Inflate rear tires to correct pressure. (See tire
		ground.	pressures on page 15.) Nozzle Bogie Wheels
			touching or too close to ground.
Abnormal vibration		Loose or out of balance impeller or loose	Check impeller and replace if required. Check
		engine.	Engine.
Engine will not start		Stop switches off. Choke lever not in on	Check switches, choke, gasoline and oil. Or
		position. Out of gasoline. Low oil (Honda only).	contact qualified service person. Check for spark
		Bad or old gasoline. Spark Plug wire discon-	with an approved tester. Clean or replace air
		nected. Dirty air cleaner.	cleaner.
Engine is locked, will not pull over.		Debris locked inside impeller. Engine problem.	See page 6, Clearing a clogged nozzle and
			exhaust. Contact an engine servicing dealer for
			engine problems.
No self-propelling		Transmission not in gear. Operator's bail not	Check transmission gear selection. Check bail
		engaging belt or out of adjustment. Worn out or	cable adjustment and belt and chain (See page
		broken belt. Broken or mispostioned belt.	15).
Self propelled drive will not release		Sticking belt idler arm. Belt fingers out of	Check idler. Idler arm mounting screw may be
		adjustment, bent or broken.	too tight or too loose. Check wire belt guide
			adjustment. Replace if broken. (see fig. 10 & 11
			adjustment on page 15).
Noisy or broken chain		No chain lubrication. Chain out of alignment or	See Chain Adjustments on page 15.
		over tensioned.

Engine Service and Warranty

22.1Contact your nearest engine manufacturer's authorized

servicing dealer.

21	Serial Plate	Record your machine model, serial number and
		date-of-purchase and where purchased

R

1803 S. Jefferson P.O. Box 308

108 dB Lee's Summit, MO 64063 / USA

(816) 524-9666 FAX (816) 524-6983

	Model		Serial		No.
Unit (weight)			Engine Power
	lbs	kg		kW		min-1
				@

Purchase Purchased

Datefrom

WARRANTY PROCEDURE

22Please fill in the WARRANTY CARD and send the upper part to Billy Goat. The WARRANTY terms are stated on the lower part which remains with the user. Whenever a Billy Goat Machine is faulty due to a defect in material and / or workmanship, the owner should make a warranty claim as follows:

The Machine should be taken to the dealer from whom it was purchased or to an authorized Billy Goat dealer.

The owner should present the remaining half of the Warranty Registration Card, or, if this is not available, the invoice or receipt.

The Warranty Claim will be filled in by the authorized Billy Goat Dealer, who will send it with the faulty part to Billy Goat headquarters.

The Quality / Service department at Billy Goat headquarters will study the claim and parts and will notify their conclusions.

The decision by the Quality / Service department at Billy Goat headquarters to approve or reject a Warranty claim is final and binding.

Note: To process a Warranty Claim, it is necessary to quote the Model & Serial number who are printed on the Billy Goat Serial Plate.

BILLY GOAT INDUSTRIES INC.

1803 S.W. JEFFERSON STREET LEE'S SUMMIT, MO 64082-2312 / USA

PHONE: 816-524-9666 FAX: 816-524-6983 www.billygoat.com

Part No. 830542 Page 16 of 16 Form No. F021302G