Desa and 30, 24 installation manual Owners Registration Form

Page 39

OWNER'S REGISTRATION FORM

In order to provide better customer service for this and future purchases, we recommend that you register your product with us. You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owner’s Registration Form and mail to the address on the back of this owner’s manual. Please provide the following product information:

Brand:

 

 

 

(Comfort Glow, Vanguard, etc.)

 

 

 

Model:

 

 

 

(EFP33PR, VTGH33NR, etc.)

 

 

 

Date Purchased:

 

 

Note: Keep receipt for warranty verification.

 

 

 

Serial Number:

 

 

 

7 or 9 digit number located on product or identification tag.

First Name:

 

 

 

Last Name:

 

 

 

 

 

 

 

Address:

 

 

 

 

 

 

 

 

 

 

 

 

City:

 

 

 

State:

 

 

Zip:

 

 

Country:

 

 

Home Phone: (

)

-

 

 

 

 

 

 

 

 

 

E-Mail:

 

 

 

 

 

 

 

 

 

 

 

 

 

Please answer the following questions to register your product with DESA:

1.Where will the product be used?

 

Living/Family Room

Office/Warehouse Utility Shed/Outbuilding

Garage Bedroom

Bathroom

Other

2.

If you bought this product yourself, did you plan to purchase this type of product before going into the store? Yes

No

3.

Who selected the product? Male

Female Both

 

 

 

4.

What is the population of your area?

Under 10,000

10,000 to 25,000

25,000 to 50,000 50,000 to 100,000

 

100,000 to 250,000

Over 250,000

 

 

 

 

5.

What is your primary source of heat?

Propane (LP Gas) Fuel Oil Wood Natural Gas

Electric

Other

6.

How was the product installed? Professional Installer

Self Other

 

 

 

7.Cost of product excluding sales tax? $___________________

8.Cost to install product? $____________________

9.

Type of store where product was purchased?

Hardware

Propane Dealer

Natural Gas/Utility Co.

Home Center/Builder’s Supply

 

Fireplace or Hearth Shop

Farm Store

Other

 

 

 

 

 

 

10.

What motivated you to buy this product? Sudden Cold Weather

Replace Older Model D.I.Y. Home Project

 

Emergency Back-Up Heat

Heater was on Sale

Energy Savings/High Efficiency Construction Project Other

11.

How did you learn about this product brand? Advertising

Relative or Friend

 

Store Display Other ________________________

12.

Level of Education of Purchaser: Some High School

Completed High School

Completed College

Completed Graduate School

13.

Age of Purchaser: Under 20 20 - 29

30 - 39

40 - 49

50 - 59

60 or Over

 

14.

Buyer’s total annual household income: Under $15,000

$15,000 to $19,999

$20,000 to $34,999

$35,000 to $49,999

 

$50,000 to $74,999 $75,000 to $99,999 $100,000 and Over

 

 

 

15.Store where product was purchased:

Name: ______________________________________

City: _______________________ State: __________

16.In choosing this product, how important were the following:

 

Not Important

Somewhat Important

Very Important

Availability

Price

Brand Name

Overall Quality

Heat Output

Made in USA

Warranty

Local Service

Value for Price

Prior Brand Experience

Controls Location

Thermostat, Remote, or Manual Operation

Ease of Operation

Special Features

Salesperson’s Recommendation

Friend/Relative’s Recommendation

Portability

Quiet Operation

Image 39
Contents CRL3124P/N What to do if YOU Smell GAS18, 24, and 30 Variable CRL2718P/NSafety Information Table of ContentsProduct Identification Product Features AIR for Combustion and Ventilation Local CodesUnpacking Determining FRESH-AIR Flow for Heater Location Confined and Unconfined SpaceDetermining if You Have a Confined or Uncon- fined Space Ventilation AIR Ventilation Air From Inside BuildingVentilation Air From Outdoors Check GAS Type InstallationMinimum Noncombustible Material Clearances If Using MantelDetermining Minimum Mantel Clearance Determining Minimum Mantel Clearance When Using a HoodMantel Clearances Floor ClearancesInstalling Damper Clamp Accessory for Vented Operation Installing Heater Base AssemblyInstallation Items Needed Attaching Flexible Gas Hose to Heater Gas Regulator Connecting to GAS SupplyChecking GAS Connections Pressure Testing Gas Supply Piping systemPressure Testing Heater Gas Connections Installing LogsInstalling Back Log #1 Installing Middle Log #2 CCL3930PTB/NTB Shown Single Burner Seasonal Oak Models CRL2718P/N, CRL2718P/N Installing Crossover Log #6 CCL3930PTB/NTB ShownLighting Instructions Operating HeaterShutting Off Heater Variable Control OperationTo Turn OFF GAS To ApplianceInstructions Manual Lighting ProcedurePilot Flame Pattern Inspecting BurnersTo Turn OFF GAS To Appliance Thermostat Control OperationMain Burner Cleaning MaintenanceCleaning Burner Injector Holder and Pilot AIR Inlet Hole Burner Primary AIR HolesObserved Problem Possible Cause Remedy TroubleshootingMaintenance, Gas leak. See Warning statement For Masonry and Factory-built Metal Fireplace Optional Positioning of Thermostat Sensing BulbTechnical Service Replacement PartsAccessories Service HintsSingle Burner Seasonal OAK Models SpecificationsDual Burner Smoky Mountain OAK Models Dual Burner Biltmore Split OAK ModelsIllustrated Parts Breakdown Variable MANUALLY-CONTROLLED Biltmore Split OAK Models Parts ListModels CGD3018PT, CGD3018NT, CGD3924PT and CGD3924NT THERMOSTATICALLY-CONTROLLED Smoky Mountain OAK Models Models CCL3018PTA and CCL3018NTA KEY Part Number CCL3018PTA CCL3018NTA Description QTY THERMOSTATICALLY-CONTROLLED Biltmore Split OAK ModelsModels CCL3924PTA, CCL3924NTA, CCL3930PTB and CCL3930NTB Parts List CRL3124P and CRL3124N Variable Manually Controlled Seasonal OAKDescription QTY Variable MANUALLY-CONTROLLED Seasonal OAK ModelsParts Central Owners Registration Form Postage Required 111160-01A Keep this Warranty Warranty Information