Service and Repair, Trouble Shooting | A.O. Smith BTX-80 manual

Anode deterioration depends on water conductivity, not necessarily water condition. A corroded or pitted anode rod indicates high water conductivity and should be checked and/or replaced more often than an anode rod that appears to be intact. Replacement of a depleted anode rod can extend the life of your water heater. Inspection should be conducted by a qualified technician, and at a minimum should be checked annually after the warranty period.

A hydrogen sulfide (rotten egg) odor may result if water contains high sulfate and/or minerals. Chlorinating the water supply should minimize the problem . (See

EXTENDED NON-USE PERIODS).

NOTE: Anode must remain installed (except for inspection) to avoid shortening tank life. See LIMITED WARRANTY. Replace as necessary.

SERVICE AND REPAIR

The water heater requires no special care other than the normal maintenance as noted above. If you are having a problem with your water heater, before calling for service please refer to the following TROUBLESHOOTING sections. If service becomes necessary, contact your dealer, installer or an authorized service agent. Do not attempt to repair the water heater yourself. Any work performed by unauthorized personnel may void the warranty.

If you are having a problem with your water heater and are not pleased with the service you received:

•First, please contact your dealer or the authorized service agent in your area and explain to them why you are not satisfied. This will usually correct the problem.

•If after working with your dealer or service agent the problem has not been resolved to your satisfaction, please let us know by either writing to us at:

A.O. Smith Water Products Company Service Department

500 Tennessee Waltz Parkway Ashland City, TN 37015-1299

or, going to our website at: www.hotwater.com

Please click on: "Contact us",

then click on: "Service" and leave us a message

or call us at (800) 323-2636.

Please be sure to provide the following information when contacting us:

•Model Number

•Serial Number

•Date of Original Purchase

•Date Problem Originated

•Explanation of Problem

Also, please be sure to include a daytime telephone number.

TROUBLE SHOOTING

Water heater may exhibit problems that are unrelated to a malfunction of the water heater itself. The following information and tables may serve to answer your question about a problem that you are having without having to call a service agent.

For your safety, water heater service should be performed only by a qualified service technician. Read the GENERAL SAFETY INFORMATION section first.

WATER HEATING IGNITION SEQUENCE

(Make sure gas and electric power are connected properly)

1)The ignition control module is powered and monitors the system, waiting for a call for heat from the thermostat.

2)The thermostat calls for heat by reading a resistance value within a given range directly proportional to water temperature.

3)The Control Module:

a)Check the pressure switches for an open circuit.

b)Energizes the blower.

c)Checks the pressure switches for a closed circuit to prove draft.

d)Sends line voltage to the hot surface igniter with a 20-second warm up period.

e)Opens the gas valve and checks the sensing rod for flame.

4)The burner heats the water to the desired thermostat setting.

a)The resistance in the thermostat rises to the value selected by the temperature control knob.

b)The control module closes the gas valve and 5 seconds later, removes power from the blower.

5)Cycle is completed.

BTX-80 specifications

The A.O. Smith BTX-80 is a high-efficiency water heater designed to meet the needs of both residential and light commercial applications. Engineered with the latest technology, this unit promises reliability and superior performance, making it a standout choice for those seeking an efficient hot water solution.

One of the primary features of the BTX-80 is its energy efficiency. With a high Energy Factor (EF) rating, this water heater is designed to minimize energy consumption while delivering reliable hot water. This feature not only helps owners save on utility bills but also contributes to a more sustainable living environment.

The BTX-80 utilizes advanced condensing technology, allowing it to extract heat from exhaust gases that would typically be expelled. This process enhances its efficiency and reduces the amount of fuel needed to heat water, ensuring that users benefit from lower operating costs. The unit comes equipped with a built-in power vent system, which allows for flexible installation options and an easy, straightforward setup.

Another notable characteristic of the A.O. Smith BTX-80 is its robust build quality. Designed with durable materials, it features a glass-lined tank that helps prevent rust and corrosion, extending the lifespan of the unit. The BTX-80 is also equipped with advanced insulation, which ensures minimal heat loss and improved energy retention.

Safety features are paramount when it comes to water heating, and the BTX-80 does not disappoint. It includes a fully integrated safety system that protects against overheating and excessive pressure, ensuring peace of mind for homeowners and business operators alike.

Additionally, the BTX-80 has a user-friendly digital display and diagnostic control system, allowing users to easily monitor and adjust settings. It also features multiple installation configurations to adapt to various space requirements.

In summary, the A.O. Smith BTX-80 water heater combines high energy efficiency, advanced condensing technology, robust construction, and user-friendly features. Ideal for those seeking a reliable and sustainable hot water solution, this model is a testament to A.O. Smith's commitment to innovation and quality in the water heating industry.