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4.1 Troubleshooting
4.1Troubleshooting
4.1.1 | Troubleshooting |
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| Problem |
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| Remedy |
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| I cannot make calls using the telephone. | • The telephone is locked. |
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| Unlock your telephone. ( |
| 1.5.3 Preventing |
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| Other People from Using Your Telephone (Extension | ||||
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| Lock), 2.1.1 Locking Other Extensions (Remote | ||||
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| Extension Lock)) |
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| Some features do not function. | • System management may restrict certain features. | |||||
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| Consult your manager or dealer. | ||
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| I cannot make calls to other extensions | • An idle or assigned outside (CO) line is being | |||||
| using a proprietary telephone (PT). | seized. The line seized when going | |||||
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| changed in personal settings. ( | 3.1.2 Changing | |||
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| Personal Settings Using Programming Mode) | ||||
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| If this setting has been changed, press the | ||
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| INTERCOM button after going | ||||
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| follow the instructions. |
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| My new telephone does not function | • The previous extension's settings have not been | |||||
| correctly. | cleared. |
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| Clear the settings and then programme your | ||
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| desired settings again. ( | 1.7.8 Clearing Features | |||
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| Set at Your Extension (Extension Feature Clear), 3.1.2 | ||||
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| Changing Personal Settings Using Programming | ||||
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| Mode, 3.1.3 Customising the Buttons) |
My PT does not have the button needed | • Some models do not have certain feature buttons. | ||||
to perform a certain operation. |
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| Customise a flexible button to function as the | ||
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| desired button. ( | 3.1.3 Customising the Buttons) | |||
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| Enter the specified feature number instead of | ||
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| pressing the feature button. ( | 1.1.1 Before | |||
| Operating a Telephone) |
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When I try to make an outside (CO) line | • The telephone is locked. |
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call, I hear a reorder tone, or the display |
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| Unlock your telephone. ( | 1.5.3 Preventing | |
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shows "Restricted". | Other People from Using Your Telephone (Extension | ||||
| Lock), 2.1.1 Locking Other Extensions (Remote | ||||
| Extension Lock)) |
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•Toll Restriction (TRS) is activated.
Consult your manager or dealer.
•An account code is required. ( 1.2.6 Using Your Calling Privileges at Another Extension (Walking COS), Using an Account Code (Account Code Entry) in 1.2.1 Basic Calling)
130 User Manual