1.9 Using a Display Proprietary Telephone

1.9Using a Display Proprietary Telephone

1.9.1Calling with the Incoming Call Log

If your PBX receives caller information from the telephone company (phone number and/or caller name), the PBX automatically logs this information each time you do not answer an outside (CO) line call. You can view a log of unanswered calls later to see who called and when, and use this information to call back the callers.

There are 2 types of call log areas available in the PBX. One is the personal area, which logs calls for each extension separately. The other is the common area, which logs calls to multiple extensions and calls via Direct Inward System Access (DISA) Intercept Routing. Up to 20 calls can be logged in each personal area and up to 300 calls in the common area.

When the call log in the personal area is full, new calls can either be disregarded or can overwrite the oldest calls that have already been viewed in the personal area call log. Similarly, when the call log in the common area is full, new calls can either be disregarded or can overwrite the oldest calls that have already been viewed in the common area call log. For more details, refer to "2.1.5 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log (301st Incoming Call Logged in the Common Area)".

You can also set caller information to be automatically logged into your personal area or the common area even when you answer an outside (CO) line call.

Additionally, logged phone numbers can be edited so that you can call callers back without worrying about outside (CO) line access numbers, area codes, etc.

The following information is logged:

Caller's Phone Number & Name

Date/Time of receiving call

To check the number of logged calls

Display PT

While on-hook

(Caller ID Selection

<Display Example>

—Personal/Common)

 

 

 

 

New:002 Old:003

Press Caller ID Selection —Personal/Common.

• Since the status of call records is always shown on the bottom of a PT with a 3-line display such as the KX-T7735, pressing the Caller ID Selection—Personal/Common button while on-hook is not necessary. If both a Caller ID Selection—Personal button and a Caller ID Selection—Common button are assigned to a PT, the status of call records of the Caller ID Selection—Common button are shown on the display while on-hook.

New: Call records that have not previously been viewed

Old: Call records that have previously been viewed

Both new and old call records are stored in each personal and common area.

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Panasonic KX-TEB308 user manual Using a Display Proprietary Telephone, Calling with the Incoming Call Log

KX-TEB308 specifications

The Panasonic KX-TEB308 is a highly versatile and compact telephone system designed to meet the communication needs of small businesses and commercial establishments. This advanced key system offers a range of features and technologies that enhance productivity and streamline daily operations.

At the heart of the KX-TEB308 is its ability to support up to eight telephone lines and 24 extensions, making it ideal for growing organizations. This scalability allows businesses to expand their communication capabilities without needing a complete system overhaul. One of the standout features of the KX-TEB308 is its ease of installation and maintenance, designed for both novice and experienced users.

The phone system supports various telephony options, including analog and digital phones, enabling users to tailor their setup according to specific needs. The KX-TEB308 is equipped with a built-in answering machine, which features a message recording capacity of up to 2 hours. This enables users to manage calls effectively, ensuring no important messages go unchecked.

Another significant technological advancement in the KX-TEB308 is the integration of Caller ID functionality, allowing users to identify incoming calls conveniently. This feature enhances communication efficiency and helps businesses respond more promptly to customer inquiries. Furthermore, the system supports intercom functionality, facilitating seamless communication among employees within the office.

In terms of operation, the KX-TEB308 offers programmable features like call forwarding, call transfer, and voicemail access. These capabilities are essential for maintaining high levels of customer service and ensuring that calls are efficiently managed, even during busy hours.

The KX-TEB308 is also compatible with various Panasonic accessories, such as wireless headsets and additional handsets, ensuring users can customize their setups for optimal performance. Additionally, the system promotes energy efficiency, helping businesses reduce operational costs while maintaining reliable communication.

In summary, the Panasonic KX-TEB308 is a robust and innovative telephone system that combines flexibility, advanced features, and ease of use. Its scalability and support for numerous devices make it an excellent choice for small businesses looking to improve their communication infrastructure while preparing for future growth.