Harman-Kardon HS 500 owner manual Troubleshooting Guide

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TROUBLESHOOTING GUIDE

SYMPTOM

CAUSE

SOLUTION

 

 

 

Unit does not function when Main

• No AC Power

• Make certain AC power cord is plugged into

Power Switch is pushed

 

a live outlet

 

 

• Check to see whether outlet is switch-controlled

 

 

 

Display lights, but no sound

• Intermittent input connections

• Make certain that all input and speaker connections

or picture

 

are secure

 

• Mute is on

• Press Mute Button

 

• Volume control is down

• Turn up volume control

 

 

 

No sound from any speaker;

• Amplifier is in protection mode

• Check speaker wire connections for shorts at receiver and

light around power switch is red

due to possible short

speaker ends

 

• Amplifier is in protection mode

• Contact your local Harman Kardon service center

 

due to internal problems

 

 

 

 

No sound from surround or

• Incorrect surround mode

• Select a mode other than Stereo

center speakers

• Input is monaural

• There is no surround information from mono sources

 

• Incorrect configuration

• Check speaker-mode configuration in Audio Adjustments

 

• Stereo or Mono program material

submenu

 

 

• The surround decoder may not create center- or rear-channel

 

 

information from nonencoded programs

 

 

 

Unit does not respond to

• Weak batteries in remote

• Change remote batteries

remote commands

• Wrong device selected

• Press the correct selector

 

• Remote sensor is obscured

• Make certain front panel sensor is visible to remote

 

 

or connect an optional remote sensor

 

 

 

Intermittent buzzing in tuner

• Local interference

• Move unit or antenna away from computers, fluorescent

 

 

lights, motors or other electrical appliances

 

 

 

No picture

• Intermittent connections

• Check all video connections.

 

• Wrong input

• Check input selection of TV or video display.

 

• Progressive Scan output selected

• Use Progressive Scan mode only with compatible TV. Press

 

 

Source Video Format Button to toggle to the correct resolution.

 

• HDMI Output is connected to a video

• The HDMI Output may not be used with video displays that

 

display that is not HDCP-compliant

are not HDCP-compliant. Unplug the cable and select

 

 

another audio and video connection

 

• Wrong video output setting

• S- and component video are not available simultaneously.

 

 

Press Source Video Output Button to toggle to the correct

 

 

video output.

 

 

 

Disc does not play

• Disc loaded improperly

• Load disc label-side up; align the disc with the guides and

 

 

place it in its proper position.

 

• Incorrect disc type

• Check to see that the disc is CD, CD-R, CD-RW, VCD, MP3,

 

 

WMA, JPEG, DVD-R/RW, DVD+R/RW (standard-conforming),

 

 

DVD-Audio or DVD-Video; other types will not play.

 

• Invalid Region Code

• Use Region 1 or Open Region (0) disc only.

 

• Rating is above parental control setting

• Enter password to override or change rating settings

 

 

 

No sound

• Intermittent connections

• Check all audio connections.

 

• Incorrect audio input selection for

• Make sure audio input selection matches physical

 

external source

connection.

 

• DVD disc is in fast or slow mode

• There is no audio playback on DVD discs during fast

 

 

or slow modes.

 

 

 

Picture is distorted or jumps

• MPEG-2 decoding

• It is a normal artifact of DVD playback for pictures to jump

during fast forward or reverse play

 

or show some distortion during rapid play.

 

 

 

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Contents Integrated Home Theater System Safety Information Safety Information Important Safety InformationStaple Invoice Here Table of Contents Introduction Thank you for choosing Harman KardonHS 500 5.1-Channel DVD Receiver Audio Inputs Digital Audio InputsSupplied Accessories OutputsEase of Use DVD PlayerStandby/On Switch This is an electrical switch that turns FRONT-PANEL ControlsPower Subwoofer Output Connect a powered subwoofer to this jack REAR-PANEL ConnectionsHdmi Remote Control Functions Remote Control Functions Remote Control Functions Introduction to Home Theater Surround ModesTypical Home Theater System Multichannel AudioConnecting External Source Devices to the HS ConnectionsAudio Connections Digital AudioVideo Connections Digital Video ConnectionsAntennas Remote IR Input and OutputSpeaker Placement SubwooferInstallation Step One Connect the SpeakersStep Two Connect the Subwoofer Step Three Connect the AntennasTV, Cable, Satellite, Hdtv Recommended Source Component ConnectionsAudio/Video Recorder Step Six Plug In AC Power Step Five Connect Video DisplayStep Seven Insert Batteries in Remote Digital Camera, Flash Drive, Hard Disc DriveDevice Types for AUX and D-IN Source Selectors Installation StepsRemote Control Codes Step Nine Turn On the HS Enter the numeric codeInstallation Step One System Setup Initial SetupUsing the On-Screen Menu System Off Any DVD may be viewed without entering the password Level 2 Intermediate level between the PG and G ratingsParental Control Ratings Step Two Audio Setup Step Three Configure SpeakersStep Four Video Setup Video Setup SubmenuStep Five Video Adjustments Two choices are availableColor and Tint Adjustment Brightness AdjustmentContrast Adjustment Step Six Configure Sources TV Source MenuVolume Control OperationTurning On the HS Mute FunctionHeadphones Source SelectionDisc Handling Precautions Disc Cleaning PrecautionsDisc Loading Precautions Playback BasicsIf a CD is detected, playback will begin automatically Playback Features for DVD and CD DiscsLoad CDs or DVD-Audio discs, with the label side up Operation Using a DVD’s Menu ZoomPlayback Resume Disc RecognitionPlayer Information Menu Disc This line displays the disc typeChapters and Tracks On-Screen Status DisplayTitles and Groups Angles DVD-Video Discs Only Audio SoundtracksSubtitles DVD-Video Discs Only Repeat Play B Repeat ButtonCD Playback TracksPress the A-B Repeat Button again to cancel Repeat A-B mode Random PlayMP3, Windows Media and Jpeg Playback MP3 or WMA Disc PlaybackSlide Shows Jpeg PlaybackSimultaneous Playback Playback Control Status BarZoom Programming a Playlist Using the HS 500 Tuner Canceling a Programmed PlaylistEditing a Programmed Playlist Press the Play button to begin playSelect a preset station by following one of these steps Programming PresetsSelecting an External Source RecordingTV Source Auxiliary SourceDisc Identifies the type of files found on the device Audio This setting allows you to select a surround modeUSB Source Advanced Remote Control Functions Resetting the RemoteAdvanced Functions Punch-Through ProgrammingProcessor Reset MemoryTroubleshooting Guide Language Menu Ø symbol appears Password not acceptedAppears Selection Incorrect OSD languageHS 500 Technical Specifications NtscGlossary GlossaryGlossary Appendix Default settings, worksheets, remote product codes Table A1 System Setup Menu SettingsTable A2 Audio Setup Menu Settings Table A3 Audio Adjustments Menu Bass ManagementTable A4 Video Setup Menu Table A5 Video Adjustments MenuTable A6 Source Input Settings Table A7 Remote Control CodesRemote Control Function List Reference Table A8 Remote Control Function List CBL/SATPIP Table A9 Remote Control Product Codes TV Table A10 Remote Control Product Codes Tape Table A9Table A11 Table A11 Remote Control Product Codes VCR Table A11 Table A12Table A13 Remote Control Product Codes SAT Table A13Table A14 DVD Language Codes

HS 500 specifications

The Harman-Kardon HS 500 is a captivating all-in-one audio system that merges modern design with exceptional sound performance, making it an ideal choice for audio enthusiasts seeking a comprehensive home entertainment solution. This system effortlessly combines a CD player, a high-quality amplifier, and a digital radio tuner, providing a versatile platform for enjoying various audio formats and sources.

One of the standout features of the HS 500 is its support for high-resolution audio playback. The system accommodates a wide range of audio formats, including MP3, AAC, WAV, and FLAC, ensuring that users can enjoy their favorite music in remarkable clarity and fidelity. Coupled with advanced D/A conversion technology, the HS 500 delivers an impressive dynamic range and minimizes distortion, resulting in an enriched listening experience.

The design of the HS 500 is sleek and modern, characterized by a compact form factor that enables it to fit seamlessly into any home environment. The system's intuitive interface features a large, easy-to-read display and well-placed controls, making navigation a breeze. Harman-Kardon has ensured that both aesthetics and functionality are prioritized, allowing users to engage with their music effortlessly.

Connectivity is another key feature of the HS 500. The system includes multiple inputs such as USB, AUX, and optical digital connections, enabling compatibility with various devices, from smartphones to laptops. Wireless capabilities, including built-in Bluetooth, allow for effortless streaming from compatible devices, giving users the freedom to enjoy their music collection without being tethered by wires.

Additionally, the HS 500 incorporates advanced sound technologies such as Harman's proprietary Digital Signal Processing (DSP) to optimize audio performance. This technology tailors the sound output for different environments, ensuring that rich, balanced sound fills the room, whether you’re enjoying a quiet evening or hosting a lively gathering.

The HS 500 is also equipped with a range of enhancing features, including adjustable EQ settings, multiple listening modes, and a built-in alarm clock, making it a multifaceted device suitable for various audio needs.

Overall, the Harman-Kardon HS 500 stands out as a premium audio system that combines high-quality sound, versatile connectivity, and a stylish design, setting a benchmark for home entertainment devices in its category.
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