Harman-Kardon HS 500 Appears Selection, Incorrect OSD language, Language Menu Ø symbol appears

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TROUBLESHOOTING GUIDE

SYMPTOM

CAUSE

SOLUTION

 

 

 

Some remote buttons do not operate

• Function not permitted at this time

• With most discs, some functions are not permitted at certain

during DVD play; prohibited symbol

 

times (e.g., Track Skip) or at all (e.g., direct audio track

Ø appears

 

selection).

 

 

 

The OSD menu is in a foreign

• Incorrect OSD language

• Change the display language selection in the System Setup

language

 

menu.

 

 

 

The Ø symbol appears

• Requested function not available

• Certain functions may be disabled by the DVD itself during

 

at this time

some passages of a disc.

 

 

 

Picture is displayed in the

• Incorrect match of aspect-ratio

• Change aspect-ratio settings.

wrong aspect ratio

settings to disc

 

 

 

 

Disc will not copy to VCR

• Copy protection

• Many DVDs are encoded with copy protection to prevent

 

 

copying to VCR.

Password not accepted.

• Incorrect password being used or

 

password has been forgotten

Stop play of disc and clear all displays from screen. Press and hold Clear Button until the display blinks.

This resets the password and all settings to their defaults. You will need to reenter all audio, video and system settings.

Disc Drawer remains open indefinitely • Drawer does not close automatically

• Press Open/Close button or turn off HS 500 to

 

close disc drawer.

Screen Saver not activated

• Screen saver will not activate when

 

cursor is on top main title line of OSD,

 

or in column of icons on left side of

 

screen

Move cursor to main disc information or playlist area to avoid burn-in on plasma and CRT displays.

Front-panel PBC indicator remains list even when PBC setting is Off in System Setup menu

• PBC indicator reflects disc encoding, • This is normal behavior. not HS 500 status

Pressing Setup Menu button during

• This is normal behavior when activating

• Press Setup Menu button a second time to view System

disc playback displays Player

OSD during disc playback

Setup menu.

Information menu

 

 

Cannot program playlist

• Programmed play is not available for

 

all disc types

 

• HS 500 must be in Stop mode to

 

program a playlist

Programmed play is available only for CDs, DVD-Audio and Video discs, MP3s, WMAs and JPEGs. Programmed play is not available for VCD discs or for files stored on

a USB device.

Stop play of disc before programming a playlist.

In addition to the items shown above, additional information on troubleshooting possible problems with your HS 500, or installation-related issues, may be found in the list of "Frequently Asked Questions" which is located in the Product Support section of our Web site at www.harmankardon.com.

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Image 57 Contents
Integrated Home Theater System Safety Information Important Safety Information Safety InformationStaple Invoice Here Table of Contents Thank you for choosing Harman Kardon IntroductionHS 500 5.1-Channel DVD Receiver Audio Inputs Digital Audio InputsOutputs Supplied AccessoriesEase of Use DVD PlayerFRONT-PANEL Controls Standby/On Switch This is an electrical switch that turnsPower REAR-PANEL Connections Subwoofer Output Connect a powered subwoofer to this jackHdmi Remote Control Functions Remote Control Functions Remote Control Functions Surround Modes Introduction to Home TheaterTypical Home Theater System Multichannel AudioConnections Connecting External Source Devices to the HSDigital Audio Audio ConnectionsVideo Connections Digital Video ConnectionsRemote IR Input and Output AntennasSubwoofer Speaker PlacementStep One Connect the Speakers InstallationStep Two Connect the Subwoofer Step Three Connect the AntennasRecommended Source Component Connections Audio/Video RecorderTV, Cable, Satellite, Hdtv Step Five Connect Video Display Step Six Plug In AC PowerStep Seven Insert Batteries in Remote Digital Camera, Flash Drive, Hard Disc DriveInstallation Steps Remote Control CodesDevice Types for AUX and D-IN Source Selectors Enter the numeric code Step Nine Turn On the HSInstallation Initial Setup Using the On-Screen Menu SystemStep One System Setup Level 2 Intermediate level between the PG and G ratings Off Any DVD may be viewed without entering the passwordParental Control Ratings Step Three Configure Speakers Step Two Audio SetupVideo Setup Submenu Step Four Video SetupTwo choices are available Step Five Video AdjustmentsBrightness Adjustment Contrast AdjustmentColor and Tint Adjustment TV Source Menu Step Six Configure SourcesOperation Volume ControlTurning On the HS Mute FunctionSource Selection HeadphonesDisc Cleaning Precautions Disc Handling PrecautionsDisc Loading Precautions Playback BasicsPlayback Features for DVD and CD Discs Load CDs or DVD-Audio discs, with the label side upIf a CD is detected, playback will begin automatically Operation Zoom Using a DVD’s MenuPlayback Resume Disc RecognitionDisc This line displays the disc type Player Information MenuOn-Screen Status Display Titles and GroupsChapters and Tracks Audio Soundtracks Subtitles DVD-Video Discs OnlyAngles DVD-Video Discs Only B Repeat Button Repeat PlayTracks CD PlaybackRandom Play Press the A-B Repeat Button again to cancel Repeat A-B modeMP3 or WMA Disc Playback MP3, Windows Media and Jpeg PlaybackJpeg Playback Simultaneous PlaybackSlide Shows Status Bar ZoomPlayback Control Programming a Playlist Canceling a Programmed Playlist Using the HS 500 TunerEditing a Programmed Playlist Press the Play button to begin playProgramming Presets Select a preset station by following one of these stepsRecording Selecting an External SourceTV Source Auxiliary Source Audio This setting allows you to select a surround mode USB Source Disc Identifies the type of files found on the device Resetting the Remote Advanced Remote Control FunctionsAdvanced Functions Punch-Through ProgrammingMemory Processor ResetTroubleshooting Guide Password not accepted Language Menu Ø symbol appearsAppears Selection Incorrect OSD languageNtsc HS 500 Technical SpecificationsGlossary GlossaryGlossary Table A1 System Setup Menu Settings Appendix Default settings, worksheets, remote product codesTable A2 Audio Setup Menu Settings Table A3 Audio Adjustments Menu Bass ManagementTable A5 Video Adjustments Menu Table A4 Video Setup MenuTable A6 Source Input Settings Table A7 Remote Control CodesRemote Control Function List Reference CBL/SAT Table A8 Remote Control Function ListPIP Table A9 Remote Control Product Codes TV Table A9 Table A10 Remote Control Product Codes TapeTable A11 Table A11 Remote Control Product Codes VCR Table A12 Table A11Table A13 Table A13 Remote Control Product Codes SATTable A14 DVD Language Codes