Genie 1000 manual Troubleshooting Guide Operation, Ss Program remote to powerhead. See

Page 13

TROUBLESHOOTING GUIDE - OPERATION

FOR HELP—1-800-35-GENIE OR WWW.GENIECOMPANY.COM

 

 

 

PROBLEM

WHAT TO DO

 

ss Check power source,

 

 

– Plug a lamp into outlet used for powerhead. If lamp works, power source is OK.

Opener does NOT run

– If not, check fuse or circuit breaker.

 

ss If power is OK,

 

from wall console.

– Check connections at powerhead terminals and at wall console.

 

– Limits must be set with door arm connected to door.

 

ss Check if wall console Sure-Lock™ is ON. Turn Sure-Lock™ OFF & check operation.

 

ss Check for reversed, broken, or cut wires. Staples can cut insulation and short wires. Repair or replace.

Opener runs, but door

ss Make sure carriage is engaged to chain or belt bullet. See page 9. Refer to

Installation poster or download poster from WWW.GENIECOMPANY.COM.

does NOT move.

ss Check to make sure chain/belt is not broken or OFF its pulley.

 

 

ss Check FORCE ADJUSTMENT. See page 10.

 

Opener works from

ss Check all remotes.

 

wall console, but NOT

ss Replace remote battery with good one. See page 9.

from remote.

ss Program remote to powerhead. See page 6.

 

ssRelocate remote inside car and or point remote at garage door. Remote has less than ss Replace battery. See page 9.

25 feet operating

ss

Reposition door opener antenna.

 

range or no operation. ss

Remote LED does not come ON with button push - replace battery. See page 9.

 

 

ss

Eliminate possible competing signals (satellite radio, FiOS® TV).

 

 

ss

If a NEW installation, check Door Arm position. Refer to Installation poster or download

 

Door starts down,

 

poster from WWW.GENIECOMPANY.COM.

 

then STOPS and goes

ss

Check if Limits are properly set. See page 5 & 9.

 

back up.

ss

Check if Safe-T-Beam® Red LED is flashing. See page 8.

 

 

ss

Check Safe-T-Beam® system for beam obstruction or misalignment of lenses. See page 8.

 

OR

ss

Check garage door for binding.

 

 

s

If an operational problem exists, and opener will not close. The opener can be forced to

 

Safe-T-Beam® System

 

close as follows; Press and hold the wall console button until door is completely closed.

 

ss

Check for interference from adjacent Safe-T-Beam® units.

 

malfunction.

ss

Contact The Genie Company at 1-800-35-GENIE.

 

 

 

Door starts down,

ss

Check Safe-T-Beam® wire connections at powerhead. See page 8, STB Instruction, Poster or website.

 

then STOPS before it

ss

Check Limits are properly set. See page 5 & 9.

 

is closed.

ss

Check CONTACT REVERSE. See page 5.

 

OR

ss

Check garage door for binding.

 

Door will only open.

ss

Check closing "FORCE" adjustment. See page 10 .

 

 

ss

Check Limits are 0properly set. See page 5.

 

Door starts up, but

ss

Be sure door, opener, and springs are in good repair, properly lubricated and balanced.

 

STOPS before it is

ss

Check opening "FORCE" adjustment. See page 10.

 

completely open.

ss

WARNING: If you suspect a problem with the garage door hardware or springs,

 

 

 

contact The Genie Company at 1-800-35-GENIE.

 

 

ss

Check Limits are properly set. See pages 5 & 9.

 

 

ss

Check Sure-Lock™. Sure-Lock™ should be OFF for normal operation. See page 7.

 

Door will only run

ss

Check door balance, condition, and door spring.

 

closed.

ss

Check opening "FORCE" adjustment. See page 10.

 

 

ss

WARNING: If you suspect a problem with the garage door hardware or springs,

 

 

 

contact The Genie Company at 1-800-35-GENIE.

 

Door opener starts for

ss

Button stuck on wall console or remote.

 

ss

Was a remote lost or stolen? Erase all remotes from powerhead memory and program

 

no reason.

 

new remotes. See page 7.

 

 

 

 

Noisy operation.

 

ss Be sure all door fasteners are tight.

 

 

ss Be sure garage door is in good repair, properly lubricated and balanced.

 

 

 

ss Be sure opener is in good repair.

 

 

 

ss Check operating condition of door. See page 8. Door may need professional repair/adjustment.

 

Door opener runs

 

ss Is this opener installed on a one piece door? Normal speed for one piece door is lowest speed setting.

 

 

ss If carriage travel is less than 6 feet, opener configures programming for a one piece door.

 

slow.

 

 

 

ss Contact The Genie Company at 1-800-35-GENIE concerning door speed.

 

 

 

 

 

 

 

 

9/2011

©2011 The Genie Company

12

Page 12 Page 14
Image 13
Page 12 Page 14
Contents CHAIN/BELT This page Left Blank Safety Information Opener Features Safety FeaturesEnters into and selects programming menus Programming OverviewKeep people clear of opening while door is moving Programming LimitsRed = IntelliCode 1 / Green = IntelliCode Default setting of Intellicode 2 must be changedFCC and IC Certified Be programmed individually following steps belowWall Console Overview Indicator LightOpen/Close Button Independent Light Control ButtonSee Contact Reverse TestSafe-T-Beam STB System Check Door Balance Spring TensionReset OPEN/CLOSE Travel Limit Corrective Maintenance Change Light BulbsRemote Battery Replacement BeltAdjustment Guide Speed Settings Adjustment Guide Force SettingsDoors with very stiff weather seals Doors that start down, Stop and reverse before closingPower Cord Reference Circuit Wiring DiagramSs Program remote to powerhead. See Troubleshooting Guide OperationFlashing OFFON/PURPLE OFF

1000 specifications

The Genie 1000 is a state-of-the-art aerial work platform designed to provide efficient aerial access solutions for various industrial and construction applications. Renowned for its robust build quality and advanced features, this unit combines functionality with ease of use, making it a favorite among professionals.

One of the standout features of the Genie 1000 is its compact design. With a narrow profile, it can easily navigate tight spaces and doorways, making it ideal for indoor and outdoor work environments. Its lightweight structure allows for easy transport between job sites, while still maintaining the strength and stability required for lifting tasks.

The Genie 1000 is equipped with an impressive maximum working height of 30 feet, allowing operators to reach elevated areas safely. Its platform capacity, which can accommodate up to 500 pounds, ensures that multiple workers and tools can be utilized simultaneously, enhancing productivity on the job. The unit also comes with a slide-out platform extension, granting additional reach when needed.

This aerial work platform employs advanced hydraulic technology, ensuring smooth and precise lifting and lowering operations. The Genie 1000 features a user-friendly control system that includes intuitive joystick controls, facilitating easy maneuverability. Safety is paramount, and this model is outfitted with various safety features, including an emergency stop button, guardrails, and a tilt alarm to prevent potential accidents during operation.

Another notable characteristic is its versatile power options. The Genie 1000 can be equipped with various power sources, including electric and diesel engines, depending on the operational requirements. This flexibility enables users to choose between an environmentally friendly electric model for indoor use and a robust diesel version for outdoor applications.

In terms of maintenance, the Genie 1000 is designed with serviceability in mind. Accessible components and clear maintenance points simplify routine checks and repairs, ensuring longevity and reliability.

Overall, the Genie 1000 stands out in the market for its exceptional performance, safety features, and ease of use. Its combination of compactness and capability makes it a vital tool in many industries, setting a new standard for aerial work platforms. Whether in construction, warehouse operations, or facility maintenance, the Genie 1000 is engineered to meet the demands of today’s workforce effectively.
Top Page Image Contents