Harman-Kardon AVR 2700, AVR 3700 owner manual Troubleshooting, Symptom Cause Solution

Page 45

AVR

Troubleshooting

ENGLISH

Symptom

Cause

Solution

 

 

 

Unit does not function when Main Power switch is

ss.O !# POWER

ss%NSURE THATTTHETPOWERECORD ISOPLUGGEDIINTO A LIVEV!#

turned on

 

power outlet

 

 

ss#HECKEIF THE !# OUTLETUIS SWITCHCONTROLLED

 

 

 

Front-panel Message display lights, but there’s no sound

ss)NTERMITTENT INPUT CONNECTION

ss3ECURE ALL INPUT AND SPEAKER CONNECTIONS

or picture

ss-UTE ISEON

ss0RESSE-UTE BUTTON

 

 

ss6OLUMEUCONTROLCIS TURNEDODOWN

ss4URNRUP 6OLUMEUCONTROL

 

 

 

No sound from any speaker; PROTECT message appears

ss!MPLIlER ISlIN PROTECTIONIMODE DUE TOTPOSSIBLE SHORT

ss#HECKEALLKSPEAKERLWIRESPATTSPEAKEREANDK!62

on Message display

circuit

connections for crossed wires

 

ss!MPLIlER ISlIN PROTECTIONIMODE DUE TOTINTERNAL

ss#ONTACTTYOUR LOCAL (ARMAN +ARDON SERVICE CENTER

 

problems

 

 

 

 

No sound from center or surround speakers

ss)NCORRECTRSURROUND MODE

ss3ELECT A SURROUND MODE OTHER THANDSTEREO

 

ss0ROGRAMGMATERIAL ISAMONOPHONIC

ss-ONO PROGRAMSRCONTAINANO SURROUNDNINFORMATION

 

ss)NCORRECTRSPEAKERTCONlGURATION

ss#HECKETHEKSPEAKERECONlGURATION INNTHEISETUPTMENU

 

ss0ROGRAMGMATERIAL ISASTEREO

ss4HEHSURROUND DECODER MAY NOT CREATE CENTEROR

 

 

surround-channel information from nonencoded

 

 

programs

 

 

 

Unit does not respond to remote control commands

ss7EAKABATTERIESRIN REMOTE

ss#HANGE BATTERIESRIN REMOTE

 

ss2EMOTE SENSOR IS OBSCURED

ss%NSURE THATTTHET!62SSFRONTPANELTREMOTE SENSOR IS INM

 

 

the line of sight of the remote

 

 

 

Intermittent buzzing in tuner

ss,OCALCINTERFERENCE

ss-OVE THE !62 OR ANTENNAAAWAYAFROM COMPUTERS

 

 

fluorescent lights, motors or other electrical appliances

 

 

 

(AVR 3700/AVR 370 only): Surround-back speaker

ss-ULTIZONE OPERATION HAS BEENASELECTED!SSIGNEDE!-0-

ss5SESTHE 3PEAKER 3ETUPEMENU TORREASSIGN THE !SSIGNED

settings cannot be accessed, and the test tone does not

channels have been assigned to Zone 2

AMP to the surround back left and right channels

play through the surround back speakers

 

 

 

 

 

Unable to activate remote control Programming mode

ss3OURCE 3ELECTOR3BUTTON ISTNOTRHELD FOR ATTLEASTEA

ss"E SURESTO HOLD THEO3OURCE 3ELECTORHBUTTON FOR ATTLEASTE

 

seconds

3 seconds

 

 

 

Remote buttons light, but AVR does not respond

ss2EMOTE ISTIN :ONES MODE

ss3LIDEI:ONE 3ELECTORESWITCHTTO THE :ONEONPOSITION

 

 

 

Unable to establish network connection

ss!62 NETWORK PROGRAMMING REQUIRESRREBOOTING

ss#YCLE THE !62 INTOTTHE 3TANDBY MODE AND THEN TURN ITN

 

 

on again

 

 

 

Additional information on troubleshooting possible problems with your AVR and installation-related issues may be found in the list of “Frequently Asked Questions,” which is located in the Product Support section of our Web site: www.harmankardon.com

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Contents AVR 3700,AVR AVR 2700,AVR AVR Table of ContentsSupplied Accessories IntroductionPlace the Receiver Front-Panel Controls Volume knob Turn this knob to raise or lower the volume Front-Panel ControlsFront-Panel Controls Rear-Panel Connectors ConnectorNetwork Rear-Panel Connectors Rear-Panel ConnectorsSystem Remote Control Functions System Remote Control Functions System Remote Control FunctionsZone 2 Remote Control Functions AVR 3700/AVR 370 only Zone 2 Remote Control Functions AVR 3700/AVR 370 only Introduction to Home Theater Introduction to Home TheaterTypical Home Theater System Multichannel AudioPlace Your Speakers Place Your SpeakersSpeaker Connections Types of Home Theater System ConnectionsSubwoofer Connections Source Device ConnectionsVideo Connections Network Connector RS-232 ConnectorRadio Connections USB PortConnect Your Speakers Making ConnectionsConnect Your Subwoofer Connect Your TV or Video DisplayAssigned Connectors Connected Device Source Buttons and Assigned ConnectorsMaking Connections Making Connections Connect Your Analog Audio Devices USB and iOS DevicesConnect Your Audio Recorders Connect Your Video RecorderConnect to Your Home Network Install a Multizone SystemConnect the Radio Antennas AVR 3700/AVR 370 onlySpeaker Wire AVR and Source Devices Installed Inside of CabinetConnect IR Equipment AC Input Connector External IR Receiver Zone 2 Speakers Connect to AC PowerConnect the Trigger Output Mono 1/8-inchSet Up the Remote Control Set Up the Remote ControlInstall the Batteries in the Remote Control AUX Controls Hdtv tuner boxes, CD players, VCRs and PVDsLearning AVR 3700/AVR 370 only Set Up the Remote ControlSet Up the AVR Set Up the AVRConfigure the AVR for Your Speakers Using the On-Screen Menu SystemSet Up Your Sources Set Up the AVRFor multizone operation Through the speakersCreating Hdmi Bypass Inputs Set Up the NetworkWired Network Setup Wireless Network Setup AVR 3700/AVRUsing your iOS 5 device to join the wireless network Operating Your AVR Operating Your AVRSelecting a Source Operating Your AVRListening to FM and AM Radio Listening to Media on a USB DeviceIPod or iPhone Function Remote Control Key Listening to an iPod/iPhone/iPad DevicePlaying files on a USB device Listening to vTuner Internet Radio Listening to Media via Your Home NetworkPress the Menu button to view the slide-out menu Audio Effects Selecting a Surround ModeVideo Modes To share media on PCsAdvanced Functions Advanced FunctionsAudio Processing and Surround Sound Advanced Functions Video ProcessingAudio Effects Button Brightness Adjustment How to Adjust the Custom Picture SettingsContrast Adjustment Color AdjustmentManual Speaker Setup Manual Speaker SetupWrite down the settings in Table A6 in the Appendix Manual Speaker SetupSub Mode Crossover SizeStep Four Setting Channel Output Levels Manually Status This line lets you turn Zone 2 on or off Listening in ZoneSystem Settings System SettingsHdmi Settings General AVR SettingsSettings Lock Menu AppearanceSystem Info Sleep Timer Advanced Remote Control ProgrammingResetting the Remote Processor ResetSymptom Cause Solution TroubleshootingSpecifications SpecificationsCable/Sat Appendix Default settings, worksheets, remote product codesRadio Via USBTable A3 Speaker/Channel Setting Defaults All Digital and Two-Channel Your SettingsAppendix PositionDisc Media Default Cable/Sat Disc Media RadioNetwork Game ServerTable A7 Video Modes Settings Default Disc Media RadioDisc Media Radio USB Network Game Table A10 System Settings Feature Table A11 Zone 2 Settings Source Input DefaultDefault Ss0ANORAMA ADJUSTS Wraparound Surround Effect Ss#ENTER 7IDTHDADJUSTS Widthdof VocalcsoundstageDolby Digital Stereo Dolby Pro LogicDolby Pro Logic IIz DTS-HDDTS Neo6 Appendix Remote Control Function List ReferenceRadio Media Server Button Name Table A13 Remote Control Function ListBlu-ray/DVD DMC1000 USB/iPod Rew WWRew Play RewTable A14 Remote Control Product Codes TV Table A16 Remote Control Product Codes AUX-VCR Table A15 Remote Control Product Codes AUX-HDTVTable A18 Remote Control Product Codes DVD Table A17 Remote Control Product Codes AUX-CDTable A19 Remote Control Product Codes SAT Table A20 Remote Control Product Codes GameTable A21 Remote Control Product Codes Cable Table A24 Remote Control Product Codes AUX- TiVo Table A22 Remote Control Product Codes Media Server

AVR 2700, AVR 3700 specifications

The Harman-Kardon AVR 3700 and AVR 2700 are high-performance audio-video receivers that offer impressive features and technologies for home theater enthusiasts. Designed for those who value both sound quality and versatility, these models stand out with their powerful amplifications and comprehensive connectivity options.

The AVR 3700 boasts a 7.2-channel architecture, delivering a robust audio experience with a total output of 100 watts per channel. It supports the latest surround sound formats, including Dolby TrueHD and DTS-HD Master Audio, ensuring a cinematic audio experience that is both immersive and detailed. With Harman-Kardon's proprietary DSP algorithms, users can enjoy dynamic sound staging and precision sound imaging.

The AVR 2700, while slightly less powerful with its 7.1-channel setup, still provides 80 watts per channel and supports similar advanced audio formats. It offers excellent sound quality, making it an ideal choice for users who may not require the higher output levels of the AVR 3700.

Both models incorporate advanced HDMI technology, with multiple HDMI inputs and outputs that support 4K video pass-through, allowing seamless integration with modern 4K televisions and other high-definition sources. The AVR 3700 includes up to eight HDMI inputs, while the AVR 2700 features six, providing ample connectivity for streaming devices, gaming consoles, and Blu-ray players.

Furthermore, the Harman-Kardon receivers come equipped with AirPlay and Bluetooth for easy wireless streaming. This allows users to play their favorite music directly from smartphones, tablets, or computers without the hassle of cables. Both models also support DLNA, enabling access to networked audio files.

Another key feature of both receivers is the MultEQ room calibration technology. This sophisticated system analyzes the room’s acoustics and adjusts the receiver’s audio output accordingly, optimizing sound quality for various listening environments.

The AVR 3700 and AVR 2700 also feature intuitive user interfaces, making it easy to navigate settings and options. A user-friendly remote control, along with mobile app compatibility, further enhances the overall experience.

In summary, the Harman-Kardon AVR 3700 and AVR 2700 represent excellent choices for anyone seeking to elevate their home entertainment system. With their powerful audio capabilities, extensive connectivity options, and advanced audio technologies, these receivers are engineered to provide a rich and engaging audio-visual experience. Whether you’re watching movies, listening to music, or gaming, both models ensure that every sound is delivered with clarity and precision.