Harman-Kardon 13828 Troubleshooting Guide, Processor Reset, Main Power Switch, Display

Page 25

Troubleshooting Guide

SYMPTOM

 

 

CAUSE

SOLUTION

 

 

 

Unit does not function when

• No AC Power

• Make certain AC power cord is plugged

Main Power Switch

is pushed

 

into a live outlet

 

 

 

 

• Check to see if outlet is switch controlled

 

 

 

Display lights, but no sound

• Intermittent input connections

• Make certain that all input and speaker

or picture

 

 

 

connections are secure

 

 

 

• Mute is on

• Press Mute button 4

 

 

 

• Volume control is down

• Turn up volume control

 

 

 

Sound is heard, but Front-Panel

• Display brightness is turned off

• Follow the instructions in the Display Brightness section

Display does not light

 

 

on page 23 so that the display is set to VFD FULL

 

 

 

No sound from any speaker;

• Amplifier is in protection mode

• Check speaker-wire connections for shorts at receiver

light around Power switch 1 is red

due to possible short

and speaker ends

 

 

 

• Amplifier is in protection mode

• Contact your local Harman Kardon service depot

 

 

 

due to internal problems

 

 

 

 

No sound from surround or

• Incorrect surround mode

• Select a mode other than Stereo

center speakers

 

• Incorrect configuration

• Check speaker mode

 

 

 

• Stereo or Mono program material

• With (analog or digital) Dolby surround modes, the surround

 

 

 

 

decoder may not create rear-channel

 

 

 

 

information from non-encoded programs

 

 

 

• Speakers not properly connected

• Check speaker-wire connections or use test tone

 

 

 

 

to verify connections (see page 20)

 

 

 

 

Unit does not respond to

 

• Weak batteries in remote

• Change remote batteries

remote commands

 

• Wrong device selected

• Press the AVR selector

 

 

 

• Remote sensor E is obscured

• Make certain front-panel sensor is visible to remote or

 

 

 

 

connect remote sensor

 

 

 

Intermittent buzzing in tuner

• Local interference

• Move unit or antenna away from computers, fluorescent lights,

 

 

 

 

motors or other electrical appliances

 

 

 

Letters flash in the Channel Indicator

• Digital audio feed paused

• Resume play for DVD

Display

and Digital Audio stops

 

• Check that Digital Signal is fed to the Digital Input selected

 

 

 

 

 

ENGLISH

Processor Reset

In the rare case where the unit’s operation or the displays seem abnormal, the cause may involve the erratic operation of the system’s memory or microprocessor.

To correct this problem, first unplug the unit from the AC wall outlet and wait at least three minutes. After the pause, reconnect the AC power cord and check the unit’s operation. If the system still malfunctions, a system reset may clear the problem.

To clear the AVR’s entire system memory including tuner presets, output level settings, delay times and speaker configuration data, first put the unit in Standby by pressing the System Power Control button 1. Next, press and hold the Surround Mode Button 6 for 5 sec- onds.

The unit will turn on automatically. Note that once you have cleared the memory in this man- ner, it is necessary to re-establish all system configuration settings and tuner presets.

NOTE: Resetting the processor will erase any configuration settings you have made for speakers, output levels, surround modes, digital input assignments as well as the tuner presets. After a reset the unit will be returned to the factory presets, and all settings for these items must be reentered.

If the system is still operating incorrectly, there may have been an electronic discharge or severe AC line interference that has corrupted the memory or microprocessor.

If these steps do not solve the problem, consult an authorized Harman Kardon service depot.

TROUBLESHOOTING GUIDE 25

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Contents System Table of Contents Important Safety Information Safety InformationUnpacking `  Remote Control Functions, common for AVR 138 and DVDSee page 23 for more information This indicator is not activeB DVD Press to select section A-B and to play repeatedly Random DVD Press for Random playback in random order ButtonFollowing order Function ListAs the audio source Surround Mode Selector D Surround Mode Indicators Tuning Tuner Band SelectorFront Panel Controls English Rear Panel Connections Rear Panel Connections Audio Equipment Connections Installation and ConnectionsOutput jacks Subwoofer OutputVideo Equipment Connections Settings to be Made With Each Input Used System ConfigurationPlug the Power Cable Input SetupPress the OK button a Speaker SetupButtons so that SUB LFE appears in the display If no subwoofer is connected to the AVR, pressConfiguring the Surround Off Stereo Modes Night Mode Settings Press the Delay Button BOutput Level Adjustment Buttons on the remote only, not the main volume controls Surround Mode Selection Controls and Use of HeadphonesOperation Basic OperationDigital Audio Playback While a mode name is still visibleDolby Digital PCM Audio PlaybackSurround Mode Types Digital Status IndicatorsSelector button and then using the K/L Selecting a Digital SourceOutput Level Trim Adjustment Night ModeRecord mode Tape RecordingChannel Direct Input Memory BackupDisplay Brightness Tuner OperationRDS Operation RDS TuningRDS Display Options Program Search PTYProcessor Reset Troubleshooting GuideMain Power Switch Remote sensor E is obscuredTerminology TerminologyDivX Features Open/Close Press this button to open or close the Disc Tray Main Information Display PlayChapter/Track Number Indicators ETime Indicators Disc Type IndicatorsLights when a disc is playing in the normal mode Lights when the disc is pausedCoaxial Digital Output Component Video Outputs Optical Digital Output Video OutputDVD-Audio 2-Channel PCM Connecting to a TV Only Setup and ConnectionsBefore connecting your DVD 28, please S separate video output connector sepaAnalog Audio Outputs to any analog Connecting to a ReceiverImportant Notes on Scart and RGB format Dolby Digital and DTS For your referenceDVD-Audio 6-Channel Audio Outputs toPlayback Basics Disc Playback FeaturesBasic Play Playing a DivX Movie Disc About DivX Movie FilesBefore playing DivX movie discs, please note the following Insert a disc and close the traySystem Defaults System SetupSet Up Menu System SettingsAudio Settings Outputs . Three settings are available Audio Adjustments SubmenuDigital Audio Outputs If your receiver or processor does not haveDelay Video SettingsComponent Video Outputs to maxi Composite VideoTest Screen TV Picture Adjustment with Test ScreenTest Screen Player Menu Using the On-Screen Status DisplayNavigation Buttons to highlight Navigation Button CD PlaybackUse the KLM N Navigation Button Use the KL Navigation Buttons toRepeat Play Video Off FeatureRandom Play Selecting a TrackMP3, Windows Media and Jpeg Playback MP3, Windows Media and Jpeg PlaybackSpecific File Types That May be Played on the DVD 28 Are MP3 or WMA Disc PlaybackUse the KLM N Navigation Buttons OK Button a to start the first trackJpeg Playback Buttons to explore the enlarged imageSymptom Possible Cause Solution TroubleShooting GuideHdmi Output Use 6-Channel Audio OutputsTechnical Specifications for AVR Technical Specifications for DVD English Harman Consumer Group, Inc

13828 specifications

The Harman-Kardon 13828 is a remarkable piece of audio equipment that embodies the brand's commitment to premium sound quality and innovative technology. Designed for both audiophiles and casual listeners, this product combines aesthetic elegance with advanced engineering to enhance your listening experience.

One of the standout features of the Harman-Kardon 13828 is its powerful amplification system. The receiver offers a robust output that can drive large speakers without distortion, ensuring that you enjoy your music, movies, and games with crystal-clear clarity. The high dynamic range allows for a more nuanced and immersive auditory experience, whether you are listening to soft classical music or the booming sound effects of an action blockbuster.

Connectivity is another significant aspect of the Harman-Kardon 13828. It is equipped with multiple inputs and outputs, including HDMI, optical, and analog connectors, enabling you to connect a wide range of devices, from televisions to gaming consoles. This extensive connectivity also ensures compatibility with modern televisions and streaming devices, allowing you to easily integrate the receiver into your home theater system.

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In summary, the Harman-Kardon 13828 is a powerful and versatile audio receiver that caters to diverse listening preferences. With its high-quality amplification, extensive connectivity options, advanced audio technologies, and sleek design, it is a worthy addition to any audio setup for those who seek both style and substance in their listening experience.
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