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HP mp3135w manual Fixing Problems, Troubleshooting Suggestions

Models: mp3135w

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Fixing Problems

This chapter describes potential problems and offers suggestions to help correct them.

■“Troubleshooting Suggestions” on page 59

■“Testing the Projector” on page 67

Troubleshooting Suggestions

To use this section, find the problem statement that is closest to your problem, then try each bulleted item one at a time until your problem is fixed. If the suggestions do not solve your problem, contact HP. See the Support Guide included with the projector.

■“Start-up problems” on page 60

■“Picture problems” on page 61

■“Sound problems” on page 65

■“Interruption problems” on page 65

■“Remote control problems” on page 66

User’s Guide

Page 59

Image 59

HP mp3135w manual Fixing Problems, Troubleshooting Suggestions

Contents

hp mp3130 digital projector user’s guide First Edition August 2 Giving Presentations Contents1 Setting Up Contents 3 Adjusting the Projector5 Installing Permanently 4 Maintaining the ProjectorSpecifications Safety Information Safety precautions Laser safety 6 Fixing Problems7 Reference IndexUser’s Guide Contents“Making Basic Adjustments” on page Setting Up“What’s in the Box?” on page “Identifying Common Features” on page “Setting Up the Projector” on page “Turning On and Off” on pageFunction Identifying the contents of the boxSymbol What’s in the Box?Identifying Common Features Function Projector at a glanceIdentifying the projector SymbolFunction Projector buttons and lightsIdentifying buttons and lights on the projector SymbolFunction Back panelIdentifying the back panel SymbolFunction Remote controlIdentifying the remote control with case closed SymbolFunction Identifying remote control with case openSymbol Video cables AccessoriesCeiling mount Projector screen Power cables Replacement lamp module Setting Up“To connect power” on page “To connect a computer” on page Setting Up the ProjectorThis section describes how to set up, plan, and connect the projector “To position projector” on page “To set up on a table” on pageImage size width To position projectorIdentifying image size relative to distance from screen Image size diagonalA = 1.67 to B = 1.2 to 12 m 4 to 40 ft C = 0.21 to Calculating projection dimensionsSetting Up width of screen = 0.8 × diagonal of screen for 43 screenTo connect power To set up on a tableComputer with VGA port To connect a computerUser’s Guide Computer with DVI portSetting Up To connect a handheld organizer S-video connection To connect video sourcesSetting Up Composite video connectionUser’s Guide Component video connectionSetting Up SCART connection To turn the projector on Turning On and OffTo turn the projector off To reset the projectorTo aim the projector Making Basic AdjustmentsTo adjust the focus and zoom Giving Presentations Using the Remote ControlSlide the remote control case open to use additional buttons To present from a computer Showing PresentationsTo hide or show the display To change the sourceTo adjust the shape of the picture Adjusting the ProjectorAdjusting the Picture and Sound To adjust the image according to the type of picture To adjust the projector setup To adjust other image settingsTo adjust the audio Using the On-Screen Menu To change settings using the on-screen menu Quick choice Quick choice menuInput Input menuAdjust picture Adjust picture menuBest Fit Adjust picture continuedAudio Setup menuSetup Audio menuUser’s Guide Help menuHelp Adjusting the ProjectorUser’s Guide Adjusting the ProjectorTo get the projector status Performing Routine MaintenanceTo clean the projector lens Maintaining the Projector1. Turn off the projector and allow it to cool for 30 minutes To replace the lamp module3. Slide the lamp housing off the projector 4. Slide the new lamp housing onto the projectorUser’s Guide 7. Open the on-screen menu and select Setup Reset lamp hoursMaintaining the Projector To replace the battery in the remote control USB method To update the firmwareUpgrading the Projector User’s Guide Maintaining the ProjectorTo mount the projector on a tripod Installing PermanentlyInstalling the Projector Installing Permanently To install on a tableTo install on the ceiling To install for rear projection To lock the projector User’s Guide Installing PermanentlyTroubleshooting Suggestions Fixing ProblemsIf nothing is projected but the projector seems to start up Start-up problemsIf no lights or sounds turn on If the wrong input source is displayed Picture problemsIf the image has slanted edges If the image is out of focusIf an upside-down or reversed image is displayed If the image is too small or too largeIf the image disappears from the computer screen If a scrolling or cut-off image is displayedIf the image is flickering or unstable If the image is stretchedIf the projector stops responding to all controls If the picture settings are completely wrong and you cannot fix themIf a DVI device causes an error message or garbage on the screen If the projected colors seem completely wrongIf no sound is coming out of the projector Sound problemsInterruption problems If the lamp indicator or temperature indicator turns on or blinksIf the lamp burns out or makes a popping sound Remote control problemsIf the remote control does not operate If the lamp shuts off during a presentationUser’s Guide Testing the ProjectorTo run the projector diagnostics Fixing ProblemsUser’s Guide Fixing ProblemsReference SpecificationsIdentifying the projector specifications Reference Identifying the projector specifications continuedNoise level Identifying the projector specifications continuedEnvironmentOperating Temperature 10 to 35C 50 to 95F Temperature -20 to 55C -4 to 131F Humidity 80% RH max, non-condensingH-Sync kHz Analog Video Mode CompatibilityCompatibility V-Sync HzH-Sync kHz Analog Video Mode Compatibility continuedCompatibility V-Sync HzH-Sync kHz Digital Video Mode CompatibilityCompatibility Laser safety Safety InformationSafety precautions Mercury safety LED safetyCanada Regulatory InformationU.S.A User’s Guide Japan KoreaReference User’s Guide InternationalConforms to the following product specifications ReferenceUser’s Guide ReferenceIndex Page Page User’s Guide IndexIndex