Troubleshooting | Amtrol WELL-X-TROL, WELL-X1 guide

10. TROUBLESHOOTING

PROBLEM		POSSIBLE CAUSE		SOLUTION
Alarm sounds	1. Error encountered		1. See Error Code section for possible causes.
Alarm sounds	1. Error encountered		1. See Error Code section for possible causes.

No water at fixtures	1. Error encountered		1.	See Error Code section for possible causes.
	2.	No power	2.	Check circuit breaker and wiring.
	3.	Water line obstructed	3.	Ensure shut-off valves are open, check filtration equipment (if
				installed).
	4.	Faulty pump	4.	Repair or replace as necessary.
	5.	Drain or relief valve open	5.	Ensure valves are closed.
	6.	Leak in plumbing	6.	Check piping.

Low water pressure	1. Pressure setting too low		1. Adjust pump cut-in and cut-out setting as described in manual.
	2.	Water line obstructed	2.	Ensure shut-off valves are open, check filtration equipment (if
				installed).
	3.	Faulty pump	3.	Check well pump.
	4.	Pressure setting out of range	4.	Reduce pressure settings within pump capacity.
	5.	Incorrect wiring	5.	Check pump wiring.

Intermittent water interruption	1. Tank precharge too high		1.	Adjust air pressure 2 psi below cut-in setting.
	2.	Recurring error	2.	See Error Code section for possible causes.

No pressure (pump runs)	1. No pump prime (jet pumps)		1.	Prime pump and restart.
	2.	Failing well pump	2.	Repair or replace as necessary.
	3.	Incorrect wiring	3.	Check pump wiring.

Display will not illuminate	1. Circuit breaker or switch off		1.	Check breaker and service switch.
	2.	Faulty or loose wiring	2.	Check line supply wiring.
	3.	Failed control	3.	Replace.

Pump will not turn on	1. Error encountered		1.	See Error Code section for possible causes.
(Display illuminated)	2. Faulty pump		2.	Repair or replace as necessary.
	3.	Failed control	3.	Replace.
	4.	Pressure sensor line blocked	4.	Remove and clean.
	5.	Loose or faulty wiring	5.	Check pump wiring.

Pump will not shut off	1. Pressure setting too high		1.	Decrease pressure settings until pump an reach cut-out.
	2.	Pump water line obstructed	2.	Ensure no shut-offs are closed between pump and Well-X1™.
	3.	Pump problem	3.	Inspect well pump condition and sizing if pump cannot reach a
				reasonable cut-out setting.
	4.	Failed control	4.	Replace.

Sediment or discoloration in water	1. Poor water quality		1.	Install proper treatment equipment, drain and flush tank per
				instructions contained in this manual.

Rapid pump cycling	1. Differential too narrow		1.	Check sizing for intended operating range or spread differential
				to obtain proper pump run time.
	2.	Improper precharge	2.	Adjust air pressure 2 psi below cut-in setting.
	3.	Failed tank	3.	Replace.

Relief valve discharges	1. Over-pressure condition		1.	See "Pump will not shut off" above.
	2.	Faulty relief valve	2.	If pressure is below 100 psi, relief valve should not open.
				Replace if faulty.

WELL-X1, WELL-X-TROL specifications

Amtrol's WELL-X1 and WELL-X-TROL series are advanced water storage and pressure tanks designed specifically for residential and commercial well water systems. These tanks are engineered to improve efficiency and reliability in water supply while providing a robust solution for various water needs.

One of the standout features of the WELL-X1 and WELL-X-TROL tanks is their unique diaphragm design. Unlike other tanks that rely on air pressure for water delivery, these tanks use an internal diaphragm that separates the water chamber from the air chamber. This design minimizes the risk of waterlogging, which can lead to decreased efficiency. With a constant supply of pressurized water, users experience more stable water pressure and less frequent pump cycling, ultimately extending the lifespan of the pump system.

Another key characteristic is the tanks’ construction. Both the WELL-X1 and WELL-X-TROL are made from high-quality, heavy-duty steel that is coated with a corrosion-resistant finish. This ensures durability and extends the tanks' lifespan, making them an ideal choice for both indoor and outdoor installations. Additionally, their rolled and welded construction enhances strength, ensuring that they can withstand the rigors of continuous water storage.

The WELL-X-TROL series features an integrated pressure switch, allowing for straightforward installation and added convenience. This smart design makes it easier for homeowners to manage their well system without needing extensive modifications or adjustments. Furthermore, the tanks are available in various sizes, ranging from smaller units suitable for individual homes to larger models capable of supporting multi-family dwellings or commercial applications.

In terms of performance, the WELL-X1 and WELL-X-TROL tanks excel in maintaining optimal water pressure and reducing energy consumption. This is achieved through their innovative design that minimizes cycles, allowing the pump to operate less frequently while still delivering consistent water pressure. This efficiency not only saves homeowners money on energy bills but also minimizes wear on the pump system, resulting in fewer maintenance issues.

Overall, Amtrol's WELL-X1 and WELL-X-TROL tanks represent a significant advancement in water storage technology. Their superior construction, reliable diaphragm design, and focus on energy efficiency make them a top choice for anyone seeking a dependable solution for their well water system. Whether for residential or commercial use, these tanks offer exceptional performance and peace of mind for water management.

10. TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSE

SOLUTION

WELL-X1, WELL-X-TROL specifications