Bose PM8500N manual Maintenance Operations, Updating Firmware and Speaker EQ Presets

Page 36

User Guide

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Maintenance Operations

Updating Firmware and Speaker EQ Presets

The PM8500 amplifier contains two user-updatable files: Firmware and loudspeaker EQ files. These files can both be updated from ControlSpace® Designer™ software using a PC connected to either the USB connection on the front panel of the amplifier, or, in the case of the PM8500N model, an Ethernet network connection.

Please refer to ControlSpace Designer software documentation on pro.Bose.com for software and USB driver installation instructions.

The firmware version of the amplifier can be viewed directly on the amplifier from the MAIN MENU < UTILITY < Firmware Versions screen.

From within ControlSpace Designer software, this information can be found from the Window -> Scan function or from the device property window. To view the device properties for a PowerMatch™ amplifier, right click the amplifier block (in the Project View window) and choose Properties.

Figure 17. Device properties window

When the amplifier is connected to USB or a network connection, you can view and update both the Firmware and the EQ File version from the System window as shown.

To obtain the newest version of the Firmware and EQ files, download the latest version of ControlSpace Designer software from pro.Bose.com. Upon connection, you may be alerted of a newer version of firmware and/or EQ files and will be prompted for action.

To update firmware, select System -> Update Firmware. If a newer version is available from the drop-down list under “Latest Version,” select the update checkbox and click the Update button. You may need to reboot devices for the update to take effect.

In the event that the firmware does not get updated successfully, the LCD screen on the PM8500 amplifier may read “FAULT: SYSTEM

HALTED.” If you see this screen enter the Firmware Update Recovery Mode: Turn off the amplifier, then press and hold Menu Soft Keys 1, 3, and 5 while powering on the unit. You will be presented with a “Recovery Mode” screen. Use the ControlSpace Designer software to update the firmware again. Events such as a disconnected or intermittent power connection or network cable could cause a corrupt firmware transfer.

Note: If the PowerMatch amplifier does not appear in the Firmware Update window after the firmware update, try power cycling the amplifier then press the Scan button in the Firmware Update window once more.

Figure 18. Firmware Update window

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Contents PowerMatch This Page intentionally blank Contents Important Safety Information Important Safety InstructionsEnglish Installation and Safety Guidelines Información de seguridad importante Instrucciones de seguridad importantesEspañol Instrucciones de instalación y de seguridad Página Informations importantes pour la sécurité Instructions importantes relatives à la sécuritéFrançais Installation et instructions de sécurité Wichtige Sicherheitshinweise Wichtige SicherheitshinweiseDeutsch Installations- und Sicherheitshinweise Seite Product Features User GuideIntroduction Additional DocumentsPowerMatch Amplifier Product Line Overview PowerMatch PM8500 and PM8500NControls, Display, and Connectors PM8500 and PM8500N Front Panel ViewHardware Installation UnpackingRack Mounting VentilationConnection and Configuration Steps Power Mains ConnectionMaking Connections Wiring Input Connectors Wiring Output ConnectorsMode Description Power Rating Max Channels Output Mode Intended Loudspeaker LoadFault Notification output connector Setup and Configuration Configuration MethodsMethod of Configuration Advantage Disadvantage Control Panel Description Front Panel Control Menu Structure Control Menu DescriptionsConfiguration Menu Soft Key #5 Enables/disables muting of all channelsUtility Display on first entry to the Main MenuAtion Options 60dB to 0dB in increments of 0.5dBOptions +0.0 dBu, +4.0dBu, +12dBu, +24dBu Digital input card ­inactive button caption reads Analog onlyOutput Voltage Input Meter Description Navigation Soft Key Back to Meter menuMain Menu DSP Speaker Presets Complete list of available functionalityNavigation Soft Key Back to DSP menu Ed, press the rotary encoder to selectSpeaker Presets Array EQ Delay Limiting Description Selected parameter ParameterFor Channels 1 For Channels 3 Or E-HTions while maintaining amplifier power on Main Menu Utility StandbyNavigation Soft Key Back to Utility menu Main Menu Utility Network Setup PM8500N only Key #1 or cancel Soft Key #5Options Mode DHCP, Fixed IP Address Octet Values 0 to Main Menu Utility Device ID PM8500 onlyMain Menu Utility Lock Front Panel Options Lock nowOptions For digits Options Normal, Dim Which users can confirm Soft Key #1 or cancel Soft Key #5 Options Restore Any plug-in cards Configuration of a RoomMatch Four-Module Array Example Main Menu Config Output ConfigMain Menu DSP Speaker Presets Power Rating 20 20 kHz 100RoomMatch two-module with subwoofer configuration Maintenance Operations Updating Firmware and Speaker EQ PresetsEQ Update window Saving and Recalling Amplifier Settings About the Alarm Log and Fault Indicator Mono output modeInput Fault Input Clipping Input signal found clipping GainTroubleshooting Problem Possible SolutionAppendix Function TableFunction Specifications Electrical Specifications AC Current Draw and Thermal Dissipation InformationPhysical PM8500 / PM8500N, AC Current Draw and Thermal DissipationAdditional Resources Additional Resources
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