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| Troubleshooting tips… |
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Problem |
| Possible Causes | What To Do |
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Frequent “buzzing” sound |
| Icemaker power switch is in the | • Set the power switch to the O (off) position. Keeping it |
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| I (on) position, but the water supply | in the I (on) position will damage the water valve. |
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| to the refrigerator has not been |
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| connected. |
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Ice cubes have odor/taste |
| Ice storage bin needs cleaning. | • Empty and wash bin. Discard old cubes. |
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| Food transmitting odor/taste | • Wrap foods well. |
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| to ice cubes. |
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| Interior of refrigerator | • See Care and cleaning. |
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| needs cleaning. |
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Small or hollow cubes |
| Water filter clogged. | • Replace filter cartridge with new cartridge or with plug. |
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Slow ice cube freezing |
| Door left open. | • Check to see if package is holding door open. |
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| Temperature control not set | • See About the temperature controls. |
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| cold enough. |
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Cube dispenser does not work |
| Icemaker turned off or | • Turn on icemaker or water supply. |
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| water supply turned off. |
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| An item is blocking or has fallen into | • Remove any item that might be blocking, or has fallen into, |
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| the ice chute inside the top door | the chute. |
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| bin of the freezer. |
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| Ice cubes are frozen to | • Remove cubes. |
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| icemaker feeler arm. |
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| Irregular ice clumps in | • Break up with fingertip pressure and discard remaining clumps. |
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| storage container. | • Freezer may be too warm. Adjust the freezer control to a |
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| colder setting, one position at a time, until clumps do not form. |
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| Dispenser is LOCKED. | • Press and hold the LOCK button for 3 seconds. |
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Water has poor taste/odor |
| Water dispenser has not been | • Dispense water until all water in system is replenished. |
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| used for a long time. |
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Water in first glass is warm |
| Normal when refrigerator | • Wait 24 hours for the refrigerator to completely cool down. |
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| is first installed. |
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| Water dispenser has not been | • Dispense water until all water in system is replenished. |
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| used for a long time. |
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| Water system has been drained. | • Allow several hours for replenished supply to chill. |
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Water dispenser does |
| Water supply line turned | • See Install water line. |
not work |
| off or not connected. |
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| Water filter clogged. | • Replace filter cartridge or remove filter and install plug. |
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| Air may be trapped in the water system. | • Press the dispenser arm for at least two minutes. |
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| Dispenser is LOCKED. | • Press and hold the LOCK button for 3 seconds. |
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| Refrigerator control setting is too cold. | • Set to a warmer setting. |
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Water spurting from |
| • Run water from the dispenser for 3 minutes (about | |
dispenser |
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| one and a half gallons). |
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Water is not dispensed |
| Water in reservoir is frozen. | • Call for service. |
but icemaker is working |
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| Refrigerator control setting is too cold. | • Set to a warmer setting. | |
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No water or ice cube production |
| Supply line or shutoff valve is clogged. | • Call a plumber. |
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| Water filter clogged. | • Replace filter cartridge or remove filter and install plug. |
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| Dispenser is LOCKED. | • Press and hold the LOCK button for 3 seconds. |
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CUBED was selected but |
| Last setting was CRUSHED. | • A few cubes were left in the crusher from the previous |
CRUSHED was dispensed |
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| setting. This is normal. |
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| 39 |
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