Common Solutions for Concerns 31
Temperatures Are Too Warm
Concern | Potential Cause | Common Solution |
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Freezer/Refrigerator | • Doors are opened too frequently or too long. | • Warm air enters the refrigerator whenever the door is |
temperature is too warm. |
| opened. Open the door less often. |
| • Door is slightly open. | • See Problem section, Opening/Closing of Doors/ |
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| Drawers. |
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Freezer temperature is | • Freezer control is set too warm. | • Set freezer control to a colder setting. Allow 24 hours |
too warm. Refrigerator |
| for temperature to stabilize. |
temperature is |
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satisfactory. |
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Refrigerator temperature | • Refrigerator control is set too warm. | • Set refrigerator control to a colder setting. Allow 24 |
is too warm. Freezer |
| hours for temperature to stabilize. |
temperature is |
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satisfactory. |
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Temperature in the Cool | • Temperature control is set too warm. | • Adjust temperature control to a colder setting. |
ZoneTM or Perfect TempTM |
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Drawer is too warm |
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(select models). |
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Water/Moisture/Frost Inside Refrigerator
Concern | Potential Cause | Common Solution |
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Moisture collects on | • Weather is hot and humid. | • The rate of frost buildup and internal sweating |
inside of refrigerator |
| increases. |
walls. | • Door is slightly open. | • See Problem section, Opening/Closing of Doors/ |
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| Drawers. |
| • Door is opened too often or too long. | • Open door less often to allow internal temperature to |
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| stabilize. |
| • Open containers. | • Keep containers covered. |
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Water collects on bottom | • Vegetables contain and give off moisture. | • Moisture on the bottom side of the cover is not unusual. |
side of drawer cover. |
| • Move humidity control (select models) to lower setting. |
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Moisture collects in | • Washed vegetables and fruit drain while in | • Dry items before putting them in the drawer. Water |
bottom of drawer. | the drawer. | collecting in bottom of drawer is normal. |
| • Fruits and vegetables are kept past their | • Routinely clean out old fruits and vegetables especially if |
| prime | they begin to break down. |
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Moisture collects on | • Weather is humid. | • This is normal in humid weather. Press eco friendly |
outside of refrigerator or |
| icon to reduce exterior moisture on the cabinet between |
between doors. |
| the doors. When humidity is lower, the moisture should |
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| disappear and the eco friendly icon can be pressed |
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| again to turn it off. |
| • Door is slightly open, causing cold air from | • See Problem section, Opening/Closing of Doors/ |
| inside refrigerator to meet warm air from | Drawers. |
| outside. |
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