Breville BES980 brochure Troubleshooting

Page 22

TROUBLESHOOTING

TROUBLESHOOTING

Problem

 

Possible Cause

 

What to Do

 

 

 

 

Motor starts but no ground

•

No coffee beans in bean

• Fill bean hopper with

coffee coming from

 

hopper.

 

fresh coffee beans.

grind outlet

•

Grinder/bean hopper

•

Remove bean hopper.

 

 

is blocked.

 

Inspect bean hopper

 

• Coffee bean may have

 

& grinding burrs for

 

 

blockage. Replace parts

 

 

become stuck in hopper.

 

 

 

 

and try again.

 

 

 

 

 

 

 

 

 

Motor starts but operates

•

Grinder is blocked

•

Remove bean hopper,

with a loud ‘racket’ noise

 

with foreign item or chute

 

inspect burrs & remove

 

 

is blocked.

 

any foreign body.

 

 

 

• Clean the burrs and grind

 

 

 

 

outlet, see page 35.

 

•

Moisture clogging

• Leave burrs to dry

 

 

grinder.

 

thoroughly before

 

 

 

 

re-assembling. It is

 

 

 

 

possible to use a hair

 

 

 

 

dryer to blow air into the

 

 

 

 

burr area to quicken the

 

 

 

 

drying process.

 

 

 

 

 

Unable to lock bean

•

Coffee beans obstructing

•

Remove bean hopper.

hopper into position

 

bean hopper locking

 

Clear coffee beans

 

 

device.

 

from top of burrs.

 

 

 

 

Re-lock bean hopper

 

 

 

 

into position.

 

 

 

 

 

Portafilter overfills

 

• Tamping fan was

 

• Check that the tamping

 

 

removed for cleaning and

 

fan is in position and

 

 

not replaced.

 

mounted correctly to

 

 

 

 

the drive shaft, see

 

 

 

 

page 35.

 

 

 

 

Emergency stop?

 

 

• Rotate the portafilter to

 

 

 

 

the left to stop

 

 

 

 

the auto grind, dose &

 

 

 

 

tamp function.

 

 

 

•

Unplug power cord

 

 

 

 

from power outlet.

 

 

 

 

There is an alert on the

 

 

See page 25 & 26 for list

LCD eg. 'OVERHEAT

 

 

of alerts.

PLEASE WAIT',

 

 

If problem persists,

'HEATING' etc.

 

 

 

 

contact Breville Customer

 

 

 

Service Centre.

 

 

 

 

 

42

 

43

 

 

 

Page 21 Page 23
Image 22
Page 21 Page 23
Contents Oracle Congratulations On the purchase of your Breville productImportant safeguards Know Your Breville productGrind LCD Descale access point Tool storage trayRemovable drip tray With Empty Me! indicator Main LCDStainless Steel Conical Burrs Hands Free Automatic GRIND, Dose & TampGrind Size Dial Automatic Hands Free Milk TexturingBefore First USE Installing the Water FilterOperating Machine PreparationAuto Grind Dose & Tamp First USEGrinding Operation Selecting Grind SizePreset Long Black Adjusting Milk TemperatureAdjusting Milk Texture Manual OverrideHOT Water Programming Shot VOLUME/DURATIONManual Long Black Programmable FunctionsSet Clock Shot TemperatureCleaning Cycle Auto StartTamp SET Advanced FeaturesLong Black Adjust Programming Custom Settings Pre-InfusionAlerts Transporting and storing Grind Coffee Making Tips PreparationPRE-HEATING Automatic Grinding Dosing & TampingExtracting Espresso Purging the Group HeadInserting the Portafilter Extraction GuideCare & Cleaning Coffee Bean Hints & TipsCare & Cleaning Cleaning conical burrsCleaning the Outer Housing & CUP Warming Tray Cleaning the Steam WandCleaning the Filter Basket Steam Wand Spare PartsPrepare for Descale Empty Descale SolutionDescale dESc Begin DescaleFill Boilers Flush BoilersTroubleshooting Issues with the Auto Start Problem Grinder running continuously Possible CauseProblem Possible Cause What to Do Pumps continue to FeatureMachine is ‘On’ but ProblemBut all settings are Ceases to operateEspresso Coffees to TRYCappuccino Long Black

BES980 specifications

The Breville BES980, also known as the Oracle, is a sophisticated espresso machine that combines professional-level performance with user-friendly features. This premium espresso maker is designed to cater to coffee aficionados and novices alike, providing an all-in-one solution for brewing café-quality espresso at home.

One of the standout features of the BES980 is its dual boiler system. This innovative design allows for simultaneous extraction of espresso and steam for frothing milk, eliminating wait times and ensuring optimal temperature control for both processes. The machine is equipped with a 15-bar Italian pump that guarantees consistent pressure during extraction, resulting in rich and flavorful espresso shots.

The Oracle incorporates advanced PID temperature control, which stabilizes the water temperature to within one degree for precise brewing. This technology ensures that the water is always at the optimal temperature for the specific coffee bean being used, allowing users to achieve the perfect balance of flavors in their espresso.

Another noteworthy characteristic of the BES980 is its integrated conical burr grinder. This grind-on-demand feature allows users to grind fresh coffee beans just before brewing, enhancing the overall taste and aroma of the espresso. The grinder offers customizable settings for burr size and grind time, enabling users to achieve their desired grind consistency.

The milk frothing capability of the BES980 is enhanced by its steam wand, which employs a smart frothing system. This technology measures the milk temperature and creates the ideal microfoam, allowing for latte art and velvety textures that rival coffee shop offerings. The machine also includes a pre-infusion function that gently soaks the coffee grounds before extraction, ensuring even saturation and improved flavor extraction.

In terms of user interface, the Oracle features a user-friendly LCD display that guides users through the brewing process. It offers programmability for shots and milk temperatures, allowing for personalized preferences. Additionally, the machine has a maintenance reminder system, which helps users keep track of cleaning and descaling schedules.

Overall, the Breville BES980 Oracle is a remarkable espresso machine that combines cutting-edge technology with thoughtful design. Its dual boiler system, precise temperature control, integrated grinder, and advanced milk frothing capabilities make it an exceptional choice for anyone looking to elevate their home coffee experience. With the BES980, brewing barista-quality espresso has never been more accessible.
Top Page Image Contents