Breville BES980 Problem, Machine is ‘On’ but, Ceases to operate, Steam pouring out, Too quickly

Page 24

TROUBLESHOOTING

Problem

POSSIBLE CAUSES

WHAT TO DO

 

 

 

The machine is ‘On’ but

 

Turn machine off. Wait

ceases to operate

 

for 60 minutes and turn

 

 

machine back on.

 

 

If problem persists, call

 

 

Breville Customer Service

 

 

Centre.

 

 

 

Steam pouring out of

 

Turn machine off. Wait

group head

 

for 60 minutes and turn

 

 

machine back on.

 

 

If problem persists, call

 

 

Breville Customer Service

 

 

Centre.

 

 

 

Espresso only drips from

• Coffee is ground

Adjust the grind size to a

the portafilter spouts,

too finely.

higher number to make the

restricted flow

 

grind size slightly coarser.

 

 

 

Espresso flows out

• The coffee is ground

• Adjust the grind size

too quickly

too coarsely.

to a lower number to make

 

 

the grind size slightly finer.

 

• Coffee beans are stale.

• Use freshly roasted coffee

 

beans with a 'Roasted On'

 

 

date and consume between

 

 

5-20 days after that date.

 

 

 

Coffee not hot enough

• Cups not pre-heated.

Rinse cups under hot water

 

 

outlet and place on cup

 

 

warming tray.

 

 

 

 

• Milk not hot enough

Increase the milk

 

(if making a

temperature. Refer

 

cappuccino or latté

to 'Adjusting Milk

 

etc).

Temperature', page 16.

 

 

 

No crema

• Coffee beans are stale.

Use freshly roasted coffee

 

 

beans with a 'Roasted On'

 

 

date and consume between

 

 

5-20 days after that date.

 

 

 

TROUBLESHOOTING

Problem

POSSIBLE CAUSES

WHAT TO DO

 

 

 

 

Not enough milk texture

•

Steam wand is blocked.

Refer to 'Cleaning the Steam

 

 

 

Wand', page 36.

 

 

 

 

 

 

 

Different brands and types

 

 

 

of milk and milk alternatives

 

 

 

will texture differently. You

 

 

 

may need to adjust the

 

 

 

texture level accordingly.

 

 

 

Refer to 'Adjusting Milk

 

 

 

Texture', page 16.

 

 

 

 

Too much coffee

•

Coffee is ground too

• Adjust the grind size

extracted

 

coarsely.

to a lower number to make

 

 

 

the grind size slightly finer.

 

 

 

• Reprogram the shot

 

•

Shot duration/

duration/volume. Refer

 

 

volume needs to be

to 'Programming Shot

 

 

reprogrammed.

Volume/Duration',

 

 

 

page 19.

 

 

 

 

Not enough coffee

•

Coffee is ground too

• Adjust the grind size to a

extracted

 

finely.

higher number to make

 

 

 

the grind size slightly

 

 

 

coarser.

 

•

Shot duration/

• Reprogram the shot

 

 

volume needs to be

duration/volume.

 

 

reprogrammed.

Refer to 'Programming

 

 

 

Shot Volume/Duration',

 

 

 

page 19.

 

 

 

 

Amount of coffee

•

As coffee beans age,

• Adjust the grind size

extracted has changed,

 

the extraction rate

to a lower number to make

but all settings are the

 

changes and can affect

the grind size slightly finer.

same.

 

the shot volume.

• Reprogram the shot

 

 

 

duration/volume. Refer

 

 

 

to 'Programming Shot

 

 

 

Volume/Duration',

 

 

 

page 19.

 

 

 

• Use freshly roasted coffee

 

 

 

beans with a 'Roasted On'

 

 

 

date and consume between

 

 

 

5-20 days after that date.

 

 

 

 

46

 

47

 

 

 

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Contents Oracle Congratulations On the purchase of your Breville productImportant safeguards Know Your Breville productDescale access point Tool storage tray Removable drip tray With Empty Me! indicatorGrind LCD Main LCDHands Free Automatic GRIND, Dose & Tamp Grind Size DialStainless Steel Conical Burrs Automatic Hands Free Milk TexturingInstalling the Water Filter OperatingBefore First USE Machine PreparationFirst USE Grinding OperationAuto Grind Dose & Tamp Selecting Grind SizeAdjusting Milk Temperature Adjusting Milk TexturePreset Long Black Manual OverrideProgramming Shot VOLUME/DURATION Manual Long BlackHOT Water Programmable FunctionsShot Temperature Cleaning CycleSet Clock Auto StartAdvanced Features Long Black Adjust Programming Custom SettingsTamp SET Pre-InfusionAlerts Transporting and storing Coffee Making Tips Preparation PRE-HEATINGGrind Automatic Grinding Dosing & TampingPurging the Group Head Inserting the PortafilterExtracting Espresso Extraction GuideCare & Cleaning Coffee Bean Hints & TipsCare & Cleaning Cleaning conical burrsCleaning the Steam Wand Cleaning the Filter BasketCleaning the Outer Housing & CUP Warming Tray Steam Wand Spare PartsEmpty Descale Solution Descale dEScPrepare for Descale Begin DescaleFill Boilers Flush BoilersTroubleshooting Problem Grinder running continuously Possible Cause Problem Possible Cause What to Do Pumps continue toIssues with the Auto Start FeatureProblem But all settings areMachine is ‘On’ but Ceases to operateCoffees to TRY CappuccinoEspresso Long Black

BES980 specifications

The Breville BES980, also known as the Oracle, is a sophisticated espresso machine that combines professional-level performance with user-friendly features. This premium espresso maker is designed to cater to coffee aficionados and novices alike, providing an all-in-one solution for brewing café-quality espresso at home.

One of the standout features of the BES980 is its dual boiler system. This innovative design allows for simultaneous extraction of espresso and steam for frothing milk, eliminating wait times and ensuring optimal temperature control for both processes. The machine is equipped with a 15-bar Italian pump that guarantees consistent pressure during extraction, resulting in rich and flavorful espresso shots.

The Oracle incorporates advanced PID temperature control, which stabilizes the water temperature to within one degree for precise brewing. This technology ensures that the water is always at the optimal temperature for the specific coffee bean being used, allowing users to achieve the perfect balance of flavors in their espresso.

Another noteworthy characteristic of the BES980 is its integrated conical burr grinder. This grind-on-demand feature allows users to grind fresh coffee beans just before brewing, enhancing the overall taste and aroma of the espresso. The grinder offers customizable settings for burr size and grind time, enabling users to achieve their desired grind consistency.

The milk frothing capability of the BES980 is enhanced by its steam wand, which employs a smart frothing system. This technology measures the milk temperature and creates the ideal microfoam, allowing for latte art and velvety textures that rival coffee shop offerings. The machine also includes a pre-infusion function that gently soaks the coffee grounds before extraction, ensuring even saturation and improved flavor extraction.

In terms of user interface, the Oracle features a user-friendly LCD display that guides users through the brewing process. It offers programmability for shots and milk temperatures, allowing for personalized preferences. Additionally, the machine has a maintenance reminder system, which helps users keep track of cleaning and descaling schedules.

Overall, the Breville BES980 Oracle is a remarkable espresso machine that combines cutting-edge technology with thoughtful design. Its dual boiler system, precise temperature control, integrated grinder, and advanced milk frothing capabilities make it an exceptional choice for anyone looking to elevate their home coffee experience. With the BES980, brewing barista-quality espresso has never been more accessible.
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