Requesting Assistance or Service
To avoid unnecessary service calls, please check the “Troubleshooting” section. It may save you the cost of a service call. If you still need help, follow the instructions below.
If you need assistance or service
Call the KitchenAid Customer Interaction Center toll free at
When calling:
Please provide KitchenAid with the purchase date, and the complete model and serial number of your
appliance (see the “A Note to You” section). This in- formation will help us better respond to your request.
Our consultants provide assistance with:
•Features and specifications on our full line of appliances
•Installation information
•Accessory and repair parts sales
•Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.)
•Referrals to local dealers, service companies, and repair parts distributors
KitchenAid designated service technicians are trained to fulfill the product warranty and provide
To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with any questions or concerns at:
KitchenAid Brand Home Appliances Customer Interaction Center
c/o Correspondence Dept.
2000 North
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
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