Service Information | 15 |
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Troubleshooting
IMPORTANT NOTE: If the gas cooktop does not operate properly, follow these troubleshooting steps:
•Verify that power is being supplied to the cooktop.
•Check the gas supply and electrical connections to ensure that the installation has been completed correctly.
•Check that the gas supply
•Check polarity of the electrical outlet if excessive igniter clicking occurs immediately after installation.
•Follow troubleshooting procedures outlined in the Wolf gas cooktops use & care guide.
•If the cooktop still does not operate properly, contact a Wolf authorized service center. Do not attempt to repair the cooktop yourself. Wolf is not responsible for service required to correct a faulty installation.
Service Information
If service is necessary, maintain the quality built into your gas cooktop by calling a Wolf authorized service center.
To obtain the name and number of a Wolf authorized service center, check the contact & support section of our website, wolfappliance.com or call Wolf customer service at
When calling for service, you will need the model and serial numbers of the gas cooktop. Both numbers are listed on the product rating plate, located on the under- side of the cooktop. Refer to the illustration below.
RATING PLATE |
Location of rating plate.
The information and images in this guide are the copyright property of Wolf Appliance, Inc. Neither this guide nor any information or images contained herein may be copied or used in whole or in part without the express written permission of Wolf Appliance, Inc. ©Wolf Appliance, Inc. all rights reserved.
Wolf, Wolf & Design, Wolf Gourmet, W & Design and the color red as applied to knobs are registered trademarks and service marks of Wolf Appliance, Inc.
