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Motorola ST7762 specifications Troubleshooting, 101

Models: ST7762

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Troubleshooting

Q. I pressed the power button, but nothing happened. What’s wrong with my phone?

A.Check that you have installed a battery and that the battery is charged. See page 12 for information about installing your battery.

Q.The display says Locked. How do I unlock my phone?

A.Try entering the last three digits of your wireless number. If that does not work, try using the factory preset lock code: 123. If this fails, call your Service Provider (the company that sends you your monthly wireless bill) for assistance. For more information on your phone’s security features, see the Lock/Security chapter, page 78.

Q.My battery did not last as long as I expected. What can I do to extend battery life?

A.To get the most from your battery, make sure it is fully charged. To charge the battery to 100% of its capacity, leave it in the charger for an extra hour after the charger’s light turns green.

Exposing your battery to extreme temperatures—below -10°C (14°F) or above 45°C (113°F)—can shorten battery life. Batteries are especially sensitive to high temperature extremes. It is a good idea to always take your phone with you when you leave your car.

Reference

Q. I tried to place a call and received a fast busy signal.

A.This sound means that your call was not processed. For example, the

network may be temporarily busy. To redial the number, press the Smart Button or press ¾ (or ») before ending your call attempt, or press ¼ and try the call again later. See page 91 for more information on redialing.

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Motorola ST7762 specifications Troubleshooting, 101

Contents

All Motorola phones are designed and manufactured WelcomeNow what? Guide OverviewDon’t sweat it Here’s an idea of what you’ll learn in each chapterWorks Using MemoryUsing Messaging Getting Started Guide Overview Safety InformationUsing Call Timers Introducing the Menu Features Internal Phone BookSetting Tone Controls Lock/Security FeaturesAnsi C95.1 Ncrp Report 86 Icnirp Safety InformationPacemakers Hearing Aids Safety Information Getting Started Package Content OptionsYour phone and accessories may not look exactly as pictured Removing the Main Battery Cover Battery CoversAttaching the Main Battery Cover Introduction to BatteriesAttaching the Auxiliary Battery Cover Removing the Auxiliary Battery CoverInsert Slide the cover’s narrow end into the small PointTo install a battery Installing BatteriesTo remove a battery Main Battery InstallationAuxiliary Battery Installation To remove the auxiliary batteryAuxiliary Battery Removal Battery Pegs over the bottom of the phone DownCharging Batteries Using the Internal Rapid ChargerBattery Indicator Border of the battery icon will ﬂash during chargingBattery Storage and Disposal Expert Performance EPCharging SystemAdapter Using the Desktop ChargerPlug In Plug the other end of the AC Adapter into a Desktop Charger Charging Times Desktop Charger IndicatorsFunction Keys Phone OverviewUse the Smart Button’s ﬁngertip convenience for Using the Smart ButtonTurning Your Phone On BasicsFollow these steps to turn your phone on What you will seeCdma Digital Standby ModeTurning Your Phone OFF Turn OFF Press and hold Á to turn the phone OFFIndicates you are receiving a digital signal Reading the IndicatorsIndicates that both the ringer and VibraCall Alert are on Appears when a call is in progressFull Charge Detailed Battery Level ReadingPress Ä then press Ý Service Light Service LightThere are three ways to end a call Placing and Ending CallsPlacing a Call Ending a CallTo answer a call Receiving CallsAnswering a Call Caller IDCall Waiting Unanswered Call IndicatorRinger/Vibrator Suppress Redialing Numbers If you hear an ordinary busy signalAutomatic Redial RedialMuting the Microphone Vibration ModeBasic Tone Controls Adjusting Earpiece and Keypad Volume To adjust ringer volumeAdjusting Ringer Volume VolumePress a to open the Quick Menu Your Phone & Its ShortcutsQuick Menu StartUsual Shortcuts This chapter we will explain how to Using MemoryMaking the Most of Memory Begin Press Â to begin storing Storing Names and NumbersEnter Enter the phone number you want to store To enter a name into the Phone Book Entering NamesSpace SequenceRecall by Name Recalling from MemoryRecall by Memory Location To erase a memory entryClear an Entry RecallingTurbo Dial Recall ShortcutsSuper Speed Dial You dial ScratchpadSee page 38 for more details If necessaryStoring a Number with Pause Dialing Pause DialingNumber Automated system Insert Press Ä and press ¾ or ». You willUsing Memory Linking Using Pause DialingAccess Using Calling CardsStoring Calling Card Numbers PauseAgain to end the call Placing a Calling Card CallSend Press a or press ¾ or » to send Press q to scroll up Press a to select Using MessagingSpeciﬁc icon will be ﬂashing Receiving MessagesSeconds, the screen will change to Press and begin ﬂashing Enter Press ¿ to open the Messaging Menu Viewing Your Caller IDsMessaging Select Caller IDCaller ID Options If you have one or more Voice Mail messages, you will see Checking Your Voice MailSee the following page for more options If you have no new messages, you will seeConﬁrm CallBack Press a to dial your Voice Mail box number Access Press ¿ to open the Voice Mail Options Function MenuVoice Mail Options Message Reading Your MessagesNext Be deleted Access Press ¿ to open the Message Options Function MenuMessage Options Works TimersPhone Book Tone ControlRoad Maps To use the menu systemPrevious User Compatibility ExitPhone Book Press Ä then press a to enter the menu system Start Road MapFind Recalling By NamePhone Book Menu Other features FeatureRecalling By Location Phone Book StatusStore more numbers Storing a New NumberNumber of the lowest available location When Receiving Calls When Placing CallsFeature Exit Viewing Your NumberEdit Editing a Memory LocationFind by Editing cont’d Menu To other featuresOriginal ChooseMonitor the length of your calls Call TimersCallTimers Viewing the Resettable Timer Viewing the Individual TimerCall Timers Press a to select View When you enter the Call Timers menuReset Press a to reset. You will see Resettable Viewing the Cumulative TimerResetting the Timer One Minute Audible Timer Auto Display Individual TimerFeature Timer Timer ExitSingle Audible Timer Repeating Audible TimerTimer Enter If you toggle the timer ON, you will seeTone Controls Tone Controls Tone Control Silent ModeSelecting a Ringer Style Vibe Ringer or Vibrator SelectionKeypad Tones Transmit Dtmf Off and press a to select Transmit TonesMessage Reminder Service TonesLock/Security Lock/Security Locking the Phone Auto LockUnlocking the Phone Lock/SecureStoring an Emergency Call Number Emergency CallPlacing an Emergency Call Enter Enter your emergency numberFactory programmed secure code is Secure Options SubmenuTo view the three-digit lock code To change the three-digit lock codeMaster Clear Master ResetEnter New Enter a new six-digit Secure Code. Your Changing the Secure CodeService Level Your phone has two service levelsLevel No restrictionsPhone Options Phone Options Getting to Phone Options Feature ReviewMultiple Key Answer Call Options SubmenuEnter Menu Press Ä then press Call Options Press a to enterCall Options Open to AnswerInstant Redial Automatic AnswerPress a to enter Display Options SubmenuActivating the Quick Menu Changing the Banner Changing the LanguageOption languages and press a to select Enter Press q or Z to scroll to Change BannerSelect the displayed option Customizing the BacklightToggle Press q or Z to scroll to 15 Seconds Displaying the 24-Hour Clock Auto HyphenDisplaying the System ID System Options SubmenuDisplaying the Roam List Version Displaying the Software VersionLithium Ion Batteries Accessory OptionsNickel Metal Hydride Batteries Cigarette Lighter AdapterHeadset Desktop Charger AC Adapter RequiredHolster 100 Zero Install Car KitHands-Free Vehicle Kit 101 Troubleshooting102 My phone was stolen. What should I report and to whom?103 Glossary104 105 106 Scratchpad tones See Dtmf107 Transmit Tones See Dtmf108 109 Patent Information110 Index111 112 113