KitchenAid KECD807XBL00, W10296511A, KECD807XSS Assistance or Service, Accessories, U.S.A, Canada

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ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

Accessories

Cooktop Cleaner

(ceramic glass models)

Order Part Number 31464

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance.

To locate factory specified parts in your area, call us or your nearest KitchenAid designated service center.

Cooktop Protectant

(ceramic glass models)

Order Part Number 31463

Cooktop Scraper

(ceramic glass models)

Order Part Number WA906B

In the U.S.A.

Call the KitchenAid Customer eXperience Center toll free:

1-800-422-1230.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Installation information.

Use and maintenance procedures.

Accessory and repair parts sales.

Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

Referrals to local dealers, repair parts distributors and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.

To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

KitchenAid Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

KitchenAid® Stainless Steel Cleaner and Polish

(stainless steel models)

Order Part Number 817420

All-Purpose Appliance Cleaner

Order Part Number 31682

Replacement Grease Filter

Order Part Number W10299854

In Canada

Call the KitchenAid Canada Customer eXperience Centre toll free: 1-800-807-6777.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Use and maintenance procedures.

Accessory and repair parts sales.

Referrals to local dealers, repair parts distributors and service companies. KitchenAid Canada designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to KitchenAid Canada with any questions or concerns at:

Customer eXperience Centre

KitchenAid Canada

200 - 6750 Century Ave.

Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

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Contents Downdraft Radiant Cooktop Table of Contents Table DES Matières Cooktop SafetyFor units with ventilating hood For units with coil elements30 76.2 cm Cooktop Layout and Features Parts and Features36 76.2 cm Cooktop Layout and Features 30 76.2 cm Control Panel 36 91.4 cm Control PanelCooktop Controls Cooktop USEDual-Circuit Element Melt Warm Zone ElementCeramic Glass Home Canning Cookware CharacteristicsDowndraft Ventilation System CookwareStainless Steel on some models General CleaningCooktop Care Vent GrilleTroubleshooting U.S.A Assistance or ServiceAccessories CanadaItems Excluded from Warranty Kitchenaid Cooktop WarrantyLimited Warranty This limited warranty does not coverSécurité DE LA Table DE Cuisson Votre sécurité et celle des autres est très importantePour les appareils avec hotte de ventilation Pour les appareils à éléments en spiralePièces ET Caractéristiques Tableau de commande de 36 91,4 cm JI H G F EUtilisation DE LA Table DE Cuisson Commandes de la table de cuissonÉlément à double circuit Melt faire fondre Élément Warm Zone zone de maintien au ChaudVitrocéramique Ustensiles de cuisson Ustensile CaractéristiquesNettoyage général Entretien DE LA Table DE CuissonAcier Inoxydable sur certains modèles Dépannage Aux États-Unis Assistance OU ServiceAccessoires Au CanadaArticles Exclus DE LA Garantie Garantie DE LA Table DE Cuisson KitchenaidGarantie Limitée La présente garantie limitée ne couvre pasPage W10296511A