KitchenAid W10205937A, W10205938 Will not fill, Cycles run too long, Dishwasher not drying, Odors

	Troubleshooting
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
	to possibly avoid the cost of a service call.
In the U.S.A., www.kitchenaid.com In Canada, www.kitchenaid.ca
		■ Will not fill
Dishwasher is not operating properly

■Dishwasher does not run

NOTES:

■It is normal for the dishwasher to repeatedly pause several times during a cycle. If the START/RESUME light is blinking, press START/RESUME.

■If the START/RESUME button is located on top of door, push door firmly closed within 3 seconds of pressing

START/RESUME.

Be sure the door is closed and latched.

Be sure you have selected a cycle. (See “Cycles and Options Descriptions.”)

Be sure there is power to the dishwasher. A circuit breaker or fuse may have tripped.

If lights other than START/RESUME blink and the unit will not run, you will need to call for service.

■Detergent remains in the dispenser or tablet is on the bottom of tub

Check for dishware such as cookie sheets, cutting boards, or large containers, etc. that may be blocking the detergent dispenser from opening properly.

Be sure your detergent is fresh and lump free.

Be sure the cycle has completed (green light is on). If it has not completed, you will need to resume the cycle by pressing START/RESUME and closing the door within 3 seconds.

■Cycles run too long

NOTES:

To use less water and reduce energy consumption you will encounter cycles that typically run for up to 3 hours.

A water heater setting of 120°F (49°C) is best, the dishwasher will delay longer while heating cooler water.

Some options will add time to the cycle. (See “Cycles and

Options Descriptions” section.) The Heated Dry option adds ¹⁄₂ hour.

Try the Quick Cleanup cycle.

Run the hot water at a faucet close to the dishwasher before starting the cycle.

■Dishwasher not drying

NOTE: Plastic and items with nonstick surfaces are difficult to dry because they have a porous surface which tend to collect water droplets. Towel drying may be necessary.

Use of rinse aid along with the Heated Dry option is needed for proper drying.

Proper loading of items can affect drying. (See specific loading instructions within this guide.)

Glasses and cups with concave bottoms hold water. This water may spill onto other items when unloading.

■Unload the bottom rack first.

■Locate these items on the more slanted side of the rack for improved results.

Be sure the water is turned on to the dishwasher.

Check that the float is free from obstructions. (See Dishwasher Features.”)

Check for suds in the dishwasher. If foam or suds are detected, the dishwasher may not operate properly or may not fill with water.

■Water remains in the tub/will not drain

Be sure the cycle has completed (the green light is on). If it has not, you will need to resume the cycle by pressing START/ RESUME and closing the door within 3 seconds.

If dishwasher is connected to a food waste disposer, be sure the knockout plug has been removed from the disposer inlet.

Check for kinks in the drain hose.

Check for food obstructions in the drain or disposer. Check your house fuse or circuit breaker.

■Condensation on the kitchen counter (built-in models)

Is the dishwasher aligned with the countertop? Moisture from the vent in the dishwasher console can form on the counter. Refer to the Installation Instructions for more information.

■Hard Water (white residue on the dishwasher interior or glassware)

NOTE: Extremely hard water mineral deposits can cause damage to your dishwasher and make it difficult to achieve good cleaning. A water softener is strongly recommended if your hardness is 15 grains or more. If a water softener is not installed, the following steps may help

Use a commercial cleaner designed for dishwashers once per month.

Always use a rinse aid

Always use a high-quality, fresh detergent.

Use a detergent booster/water softener or additive designed for dishwashers.

■Odors

NOTE: If the dishwasher is not used daily, you can run a rinse cycle with the partial load daily until a full load is ready to run.

Run a vinegar rinse through the dishwasher by putting 2 cups (500 mL) of white vinegar in an upright glass measuring cup in the lower rack. Run a normal cycle with the Heated Dry option turned off. Do not use detergent.

The dishwasher may not be draining properly, see “Water remains in the tub/will not drain” in “Troubleshooting.”

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