Troubleshooting
Whenever the appliance fails to work, check for a solution from the following list before calling for Assistance (see Assistance).
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Malfunction: | Possible causes / Solutions: | ||
The dishwasher does not start. | • | T he p l ug has not be e n ins e rted into the e lec tric al s oc k et prope r ly, o r | |
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| there is no p o we r in th e h ou s e . |
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| T he d is h was he r doo r has n ot been s hut p rop erl y . |
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| A dela yed s tart has be en p rog ram m ed ( s ee S ta rt - u p an d us e ) . |
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No w ater drains out from the | • |
| T he d is h was he r c yc l e has not yet f inis hed . |
dishw a sher . | • |
| T he w ater outl et hos e is bent ( s ee Ins tallation ) . |
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| T he d rain d uc t is blo c k ed . |
| • T he fi lter is c logge d up wit h food r es id ues . | ||
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The dishw as her m ak es | • |
| T he d is hes a re rattli n g ag a ins t eac h other o r aga i ns t the s pray e r a rm s . |
exce ss ive nois e . |
| • | A n e xc e s s ive am ount of foa m has be en produc e d: the d eterg ent has not |
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| been m eas ure d out c o rr ec tly or it is not s uitable fo r us e i n dis h was he rs |
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| (s ee S tart - u p and us e) . |
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The dis he s and glass es ar e | • |
| T he le vel of the r efin e d s alt is low or th e dos ag e s etting is not s uited to |
covered in a w hite fi lm or |
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| the har d nes s of the wate r ( s ee Rin s e ai d and s al t ) . |
lim esca le deposits . | • |
| T he lid o n the s alt d is pens er is not c los ed pro perl y . |
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| T he ri ns e aid has be en us e d up or th e dos ag e is too low . |
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| T he c r oc k er y is m ad e from non - s tic k m a terial . |
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The dis he s and glass es ar e | • |
| T he ri ns e aid dos a ge is too high . |
stre ake d or ha ve a b luish tinge . |
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The c ro ck er y has no t been | • |
| A was h c yc le withou t a d ry ing pr og r am m e has be en s el ec ted . |
dried p roperl y. | • |
| T he ri ns e aid has be en us e d up or th e dos ag e is too low ( s ee Rin s e a id |
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| and s al t ) . |
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| T he ri ns e aid dis pe n s er s e tting is n ot high eno ug h . |
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The dis he s are no t c lean . | • |
| T he rac k s are o verl o ad ed (s ee Loa ding th e rac k s ) . |
| • T he c ro c k ery h as not bee n a rra nge d well . | ||
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| T he s pr a yer arm s c an not m ove fre el y . |
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| T he wa s h c yc le is too gentl e (s ee W as h c yc les ) . |
| • | A n e xc e s s ive am ount of foa m has be en produc e d: the d eterg ent has not | |
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| been m eas ure d out c orr e c tly or it is no t s uitable for u s e i n dis h was h e rs |
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| (s ee S t art - u p and us e) . |
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| T he lid on th e rins e ai d c om partm en t has not been s hut c orrec tly . |
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| T he filte r is dirty o r bl oc k ed (s ee Ca re an d m ainten anc e ) . |
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| T he refi n ed s alt lev el is lo w (s ee Rin s e ai d and s alt) . |
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The dis hw asher doe s not take | • |
| T here is no water i n th e m ains s upp ly . |
an y w a ter in/Tap shu t - o ff a lar m . | • |
| T he wa te r inlet hos e i s be nt ( s ee Ins tallation ) . |
(several short beeps are emitted) | • |
| T urn o n the tap an d th e ap pl ianc e will s tart after a fe w m inutes . |
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(The ON/OFF indicator light flashes and | • |
| T he appli anc e loc k has been ac tiv at ed bec a us e no ac tion was tak en |
the display shows |
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| when th e bee ps s ound e d . S witc h of f the m ac hine us ing t he O N/O F F |
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| button, turn o n the tap a nd s witc h th e m ac hine ba c k on a fter 20 |
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| s ec onds by pr es s ing t he s am e butto n . Re - pr ogr am m e the m ac hi ne and |
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| res tart the was h c yc le . |
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W ater i ntake solenoi d valv e | • |
| S witc h off the appl ianc e by pr es s ing the O N/O F F b utt on and s wit c h it |
m alfun ction alarm |
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| bac k on after one m in ute . If the alar m c ontinues , s hut off the wat er tap |
(The ON/OFF indicator light flashes and |
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| to elim i nate the ris k o f flooding, rem ove the pl ug fr om the elec tric al |
the display shows |
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| s oc k et and c ontac t A s s is tanc e . | |
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W ater i nlet hose alar m /W ater | • |
| S witc h off the app lian c e b y pres s ing the O N/O F F b utton . S hut off the |
inlet fil ter block ed . |
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| water ta p to e lim inate the ris k of floo ding an d rem o ve the plug fro m the |
(the ON/OFF indicator light flashes and |
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| elec tric al s oc k et . |
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| Mak e s u r e the wate r inlet filt er has not bec om e bloc k e d by v ario us | |
the display shows |
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| im puriti es . (s ee “Car e an d m aintena nc e ” c ha pter ) . | |
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