DeLonghi 5713214281 manual Troubleshooting

TROUBLESHOOTING

Below is a list of some of the possible malfunctions.

If the problem cannot be resolved as described, contact Customer Services.

PROBLEM	POSSIBLE CAUSE	REMEDY
The coffee is not hot	The cups were not preheated.	Enable the cup warmer, leave the cups at least 20 minutes
		to warm up.
		Warm the cups by rinsing them with hot water (using the
		hot water function).
	The infuser has cooled down because 2/3 minutes have	Before making the coffee, heat the infuser by pressing the
	elapsed since the last coffee was made.	button (see the sections “Tips for a hotter coffee”).
	A low coffee temperature is set.	Set a high coffee temperature in the menu.
The coffee is not creamy	The coffee is ground too coarsely.	Turn the grinding adjustment knob one click anticlockwise
enough.		towards “1” while the coffee mill is in operation (fig. 8).
		Continue one click at a time until coffee delivery is
		satisfactory. The effect is only visible after delivering 2
		coffees.
	Wrong type of coffee	Use a type of coffee for espresso coffee makers.
The coffee is delivered too	The coffee is ground too finely.	Turn the grinding adjustment knob one click clockwise
slowly or a drop at a time.		towards “7” while the coffee mill is in operation (fig.
		11). Continue one click at a time until coffee delivery is
		satisfactory. The effect is only visible after delivering 2
		coffees.
The coffee does not come out	The holes in the spouts are clogged with dry coffee dust.	Clean the spouts with a toothpick, sponge or hard bristled
of the spouts, but from around		kitchen brush.
the service door.	The coffee guide inside the service door is blocked and	Thoroughly clean the coffee guide, particularly near the
	cannot swing.	hinges.
The coffee is delivered too	The coffee is ground too coarsely.	Turn the grinding adjustment knob one click anticlockwise
quickly.		towards “1” while the coffee mill is in operation (fig. 11).
		Avoid turning the grinding adjustment knob excessively
		otherwise when you select two cups, the coffee may be
		delivered a drop at a time.
Coffee does not come out of	The spouts are blocked.	Clean the spouts with a toothpick (fig. 40).
one of the spouts.
Water comes out of the spouts	The pre-ground coffee may be blocked in the funnel (A8).	Empty the funnel with the help of a knife, as described in
instead of coffee.		the section “Cleaning the pre-ground coffee funnel”.
The milk is not frothed.	The milk is not cold enough or is not semi-skimmed.	You should ideally use skimmed or semi-skimmed milk at
		refrigerator temperature (about 5°C).
		If the result is not as you wished, try changing brand of
		milk.
	The ring is not in the “CAPPUCCINO” position.	Push the ring downwards.
The appliance does not come	It is not plugged into the mains socket.	Plug into the mains socket.
on.
	The main switch is not turned on.	Place the main switch in the I position (fig. 29).
The LONG coffee has too much	The coffee is ground too finely.	Turn the Grinding adjustment knob one click clockwise
froth		towards “7” while the coffee mill is in operation (fig. 11).
		Continue one click at a time until coffee delivery is
		satisfactory.
		The effect is only visible after delivering 2 coffees.

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