DirecTV HIRD-E11, HIRD-E25 owner manual Questions a P P E N D I X Answersand a

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QUESTIONS A P P E N D I X ANSWERSAND A

Questions? Did we forget to tell you something? Many people, over time, have questions about their DIRECTV PLUS System. We have compiled the most common of these questions and the answers in this appendix. We hope they help!

QI had a signal but now I am getting a message “Searching for satellite signal. To access related

utilities, press .” What happened?

ARain clouds and snow can affect the satellite signal reception. This loss of signal is temporary. Also check for new growth on trees and bushes that could be blocking the signal. One other possibility is that the wind or someone has moved the satellite dish antenna.

QWhy can’t I control my TV?

ABefore you can control your TV, VCR, or any other device, besides your digital satellite receiver, you must program your remote control to match your different devices. See the chapter, “Programming Your Remote Control” in this manual for specific instructions. If you have already successfully programmed your remote control, try pressing the appropriate device key to put your remote in the proper mode. Then try controlling that device. Also, make sure that the batteries in the remote control are good.

QMy digital satellite receiver does not respond when I press keys. What’s wrong?

AMost likely, if the front panel keys work but the remote control doesn’t work, try pressing the “SAT” key before trying to control the digital satellite receiver. If that doesn’t work, press the “SAT” and “Mute” keys together and try again. If that doesn’t work, or if the front panel keys don’t work either, unplug your digital satellite receiver for 30 seconds, then plug it back in.

Since your digital satellite receiver is a computing device it is susceptible to erratic changes in power and/or signal, just as any other computer, and these sudden changes can cause it to become “confused.”

QSome channels look good, while others freeze or indicate that no signal is available. What’s wrong?

AThe most common causes for this behavior relate to an improperly grounded satellite cable. Check the cable between your digital satellite receiver and the satellite dish antenna. Confirm that RG-6 (not RG-59) cable is used and does not exceed 100 feet in length. Longer cable runs require amplification. This special amplifier is available from your dealer.

QHow can I watch one satellite program while recording another?

AWith only one digital satellite receiver, unfortunately, you can’t. Each receiver can only decode one channel at a time.

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Contents HIRD-E25 Directv Important Safety Instructions Installation Service Federal Comunications Commission FCC Regulatory Information Table of Contents Digital Satellite RECEIVER’S How Does All This Work? What You Should Do FirstSatellite Antenna Directv Plus System ComponentsDigital Satellite Receiver First Look AT the Directv Plus Digital Satellite Receiver Movies Remote ControlChoosing the Best Installing Remote Control BatteriesConnection for Your Entertainment System Hook Up the Audio/S-video SignalsHook Up the RF Signals Hook Up the Audio/Video SignalsFinishing Up Hook Up to a Stereo SystemFinding the VCR’s Remote Control Sensor Connecting the VCR Control CableNow You Can Turn It On Page Basic Navigation Front Panel vs. Remote Control KeysPage Satellite Antenna Installation screen Determine Where to Point Your Satellite Dish AntennaAlignment Result Pop-up Panel Installing and Pointing Your Satellite Dish AntennaChoosing the Antenna Installation Site Selecting a Mounting Option Installation Procedure Installing the Satellite Dish Antenna onto a Wooden SurfaceInstalling and Pointing Your Satellite Dish Antenna Installing the Satellite Dish Antenna onto a Brick Surface Installation Procedure Toggler installation steps Attaching the Reflector onto the LNB Support Arm Installing the Satellite Dish Antenna onto a Metal PoleAssembling the Satellite Dish Antenna Grounding the Base Plate Grounding the Metal Pole MountInstalling and Routing the LNB Coaxial Cable Attaching the LNB to the LNB Support Arm Connecting the Coaxial Cable to the LNBRouting the LNB Cable to the Satellite Receiver Connecting the Satellite Dish AntennaPositioning the Satellite Dish Antenna Pointing the Satellite Dish Antenna Using the Box Method Page Directv Authorizing Your ServicePage Channel Banner Basic Channel ChangingInformation Banner TurboTune OneLine GuideAlphaTune Alt. Audio Alternate ServicesPage Choosing the Guide Style ON-SCREEN GuidesDescriptions General On-Screen Guide FeaturesPreSelecting Programs for Viewing Using PreSelectCanceling PreSelected Programs PreSelecting Programs for TapingProgram Guide SM. Cell Program Guide LG. Cell Logo Guide Title GuideFiltering the Guides Watchwordtm GuideTheme Filters Guide Times Channel ListView Information ScreenClass Filters DonePreSelect To View Cancel PreSelectBuy Buy Options Cancel PurchaseShow Times Page Menu Overview Digital Satellite RECEIVER’S Menu SystemPlaces to go from the Main Menu Main MenuPlaces to go from the Setup Menu Setup MenuThings to do in the Scheduler screen Things to do in the Setup MenuCurrent settings overview SchedulerErase Check MailThings to do in the Check Mail screen MessageThings to do on the Purchases screen PurchasesLock/Unlock Places to go from the Purchases screenUnlocking Procedure Locking ProcedureTemporarily Overriding the Lock Places to go from the Preferences screen PreferencesThings to do in the Preferences screen Things to do in the Advanced Preferences screen Advanced PreferencesLimits Demo ModeFactory Defaults TV TimerMax Spending Channel ListsThings to do in the Limits screen Max RatingThings to do in the Channel Lists screen Places to go from the Channel Lists screenTurboTune InstallationThings to do in the Turbotune Setup screen Places to go from the Installation screenDish Type Things to do in the Installation screenPosition Things to do in the System Test screen VCR SetupThings to do in the VCR Setup screen System TestWatchWord # WatchWordThings to do in the Watchword ScreenCode Entry Programming the Remote ControlProgramming Mode Code ScanVCR Code Number Programming Your Remote Control Using the Remote ControlIdentifying Codes that Have Been Stored Controlling Other Components Using the AUX ButtonAssigning a Device to a Different Device Key Page Questions a P P E N D I X Answersand a Page Limited Warranty Revision a

HIRD-E11, HIRD-E25 specifications

The DirecTV HIRD-E11 and HIRD-E25 are cutting-edge satellite receivers designed to enhance the television viewing experience by delivering high-quality content and versatile functionalities. Both models cater to the evolving needs of consumers, integrating advanced technologies that enable seamless access to a wide range of channels and services.

One of the main features of both the HIRD-E11 and HIRD-E25 is their support for high-definition (HD) programming, which provides viewers with crystal-clear images and vibrant colors. These receivers are engineered to decode HD signals, allowing subscribers to enjoy premium content in stunning resolution. The HIRD-E25, in particular, offers enhanced capabilities, including 4K video output for an even more immersive viewing experience.

Another notable characteristic of these receivers is their multi-room capabilities. With the installation of additional units, users can watch different channels in various rooms simultaneously, making it an ideal solution for families or households with multiple television sets. This convenience is further enhanced by the use of DirecTV’s Whole-Home DVR system, which enables seamless recording and playback of shows across multiple devices.

The HIRD-E11 and HIRD-E25 are equipped with advanced digital tuners, ensuring better signal reception and reducing the likelihood of interruptions due to weather or other environmental factors. Additionally, the receivers come with built-in support for a wide range of audio formats, including Dolby Digital, ensuring that viewers receive high-quality sound to complement their visual experience.

In terms of usability, these models are designed with user-friendly interfaces that make channel navigation and program selection intuitive. The remote controls are also thoughtfully designed, featuring dedicated buttons for quick access to popular features and functionalities, including the guide, record options, and search capabilities.

Moreover, the HIRD-E25 includes enhanced connectivity options, such as HDMI, USB, and Ethernet ports. This allows users to connect their receivers to a variety of external devices, including gaming consoles and streaming devices, further expanding their entertainment options.

In summary, the DirecTV HIRD-E11 and HIRD-E25 satellite receivers stand out for their combination of high-definition video support, multi-room functionality, advanced tuners, and user-friendly features. With these models, DirecTV continues to provide robust solutions that meet the growing demands of modern television audiences.
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