Problem Possible Cause Solution | Black & Decker DCM1100B, DCM1100W

TROUBLESHOOTING

PROBLEM	POSSIBLE CAUSE	SOLUTION

Coffeemaker does not	Coffeemaker is not	Check to be sure appliance is
turn on.	plugged in.	plugged in to a working outlet
		and the ON/OFF (I/O) switch is
		powered on (I).

Coffeemaker is leaking.	Water reservoir may	Make sure water reservoir has
	be overfilled.	not been filled beyond MAX fill
	Carafe may not be	line.
	correctly placed on	Make sure carafe is placed
	the nonstick "Keep	correctly on the nonstick
	Hot" carafe plate.	"Keep Hot" carafe plate and is
		centered under filter basket
		holder.

Brewing takes too long.	Coffeemaker might	Follow procedure in CARE
	need cleaning.	AND CLEANING.

Coffee is not brewing.	Water reservoir might	Make sure water reservoir
	be empty.	has sufficient water to brew
		desired number of cups of
		coffee.
Coffeemaker brews	There may be no	Add sufficient amount of
clear water.	coffee grounds in	coffee grounds to paper filter
	removable filter	in removable filter basket.
	basket.
One-piece cover does	Removable filter	Remove filter basket and
not close.	basket may not be	replace correctly into holder.
	correctly placed.

Filter basket overflows.	Carafe may be	Remove carafe and insert so
	improperly placed on	that carafe rests comfortably
	adjustable keep hot	within grooves on the nonstick
	carafe plate.	"Keep Hot" carafe plate.

Grounds in brewed	Filter and/or filter	Insert paper filter into filter
coffee.	basket are not	basket and insert basket
	properly placed.	properly into holder.

NEED HELP?

For service, repair or any questions regarding your appliance, call the appropriate 800 number on cover of this book. Please DO NOT return the product to the place of purchase. Also, please DO NOT mail product back to manufacturer, nor bring it to a service center. You may also want to consult the website listed on the cover of this manual.

Two-Year Limited Warranty

(Applies only in the United States and Canada) What does it cover?

•Any defect in material or workmanship provided; however, Applica’s liability will not exceed the purchase price of product.

For how long?

•Two years after date of purchase. What will we do to help you?

•Provide you with a reasonably similar replacement product that is either new or factory refurbished.

How do you get service?

•Save your receipt as proof of date of sale.

•Visit the online service website at www.prodprotect.com/applica, or call toll-free 1-800-231-9786, for general warranty service.

•If you need parts or accessories, please call 1-800-738-0245.

What does your warranty not cover?

•Damage from commercial use

•Damage from misuse, abuse or neglect

•Products that have been modified in any way

•Products used or serviced outside the country of purchase

•Glass parts and other accessory items that are packed with the unit

•Shipping and handling costs associated with the replacement of the unit

•Consequential or incidental damages (Please note, however, that some states do not allow the exclusion or limitation of consequential or incidental damages, so this limitation may not apply to you.)

How does state law relate to this warranty?

•This warranty gives you specific legal rights. You may also have other rights that vary from state to state or province to province.

is a trademark of The Black & Decker Corporation, Towson, Maryland, USA