troubleshooting guide
Problem | Cause | Solution |
The Blender will not operate. | No Power/Power On Light not | Check blender plugged in. |
| illuminated. |
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| Goblet removed from power unit | The power unit will not operate until |
| without turning the speed control | the speed control is turned to “on” |
| to “O”. | and a speed is reselected. |
| Blender not assembled correctly. | Check blade unit is fully tightened to |
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| the goblet. |
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Power on light flashing rapidly. | The lights will flash under the |
|
| following circumstances:- |
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| The power unit is plugged in but the | Fit the goblet. |
| goblet is not fitted to the power unit. |
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| The goblet is removed from the power | The power unit will not operate until |
| unit without turning the speed control | the speed control is turned to “O” |
| to “O”. | and a speed is reselected. |
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Power On Light flashing slowly. | The blender has been left plugged in | Turn the speed control on and then |
| for more than 15 minutes and has | off or press a program button to |
| gone into standby mode. | reset. |
Blender not operating but Power | Goblet fitted and speed control | Either select a speed manually or |
On and programme button | turned to “on” but speed or | press one of the programme buttons. |
lights on. | programme not selected. |
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Programme lights flashing | The lights will flash under the |
|
| following circumstances:- |
|
| The power unit is plugged in but | Fit the goblet. |
| the goblet is not fitted to the power |
|
| unit. |
|
| The goblet is removed from the power | Turn the speed control to “O” and |
| unit without turning the speed control | reselected a speed. |
| to “O”. |
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Programme buttons not operating | Programme buttons will not operate | Turn the speed control to “on” and |
| unless the speed control is turned to | select the required programme. |
| the “on” position first. |
|
Blender leaking from blade | Seal missing. | Check seal is fitted correctly and not |
assembly. | Seal incorrectly fitted. | damaged. To obtain a replacement |
| Seal damaged. | seal see “service & customer care”. |
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Blender seal missing from blade | The seal is packed | Unscrew goblet and check that seal |
unit when removed from | the blade unit. | is fitted to blade unit. |
packaging. |
| To obtain a replacement seal see |
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| “service & customer care”. |
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Blender stops or slows during | Overload protection operated. | Switch off, unplug for 5 seconds. |
processing. | Blender overloaded or overheated | Then plug back in. If blender does |
| during operation. | not operate then leave to cool for |
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| 15 minutes before plugging back in. |
| Maximum capacity exceeded. | Refer to the speed chart for |
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| maximum capacities to process. |
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If none of the above solve the problem see “Service & Customer Care”. |
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