Cecilware GB2CP, GB3CP, GB1HC-CP-PC*, GB2HC-CP Troubleshooting Guide, Problem Probable Cause Remedy

Page 6

TROUBLESHOOTING GUIDE

WARNING: To reduce the risk of electrical shock unplug the dispenser power cord before repairing or replacing any internal components of the unit.. Before any attempt to replace a component be sure to check all electrical connections for proper contact.

 

PROBLEM

 

 

 

PROBABLE CAUSE

 

REMEDY

 

1

 

A

 

Dispensing unit unplugged

 

Reconnect dispensing unit

 

 

Light Display

 

B

 

No power from Terminal Block

 

Check the Terminal Block for loose wire

 

 

not lit.

 

 

 

 

 

 

 

 

C

 

Defective Bulb

 

Replace Bulb.

 

 

No power.

 

 

 

 

 

 

 

 

D

 

Defective Ballast.

 

Replace Ballast.

 

 

 

 

E

 

Loose Bulb in socket.

 

Make sure bulb is seated properly in socket.

 

2

 

A

 

Water supply OFF.

 

Turn water ON.

 

No water

 

B

 

Clogged inlet screen (Water Inlet Valve).

Disconnect water line and clean inlet screen.

 

when Rinse

 

 

 

 

 

 

 

 

C

 

Inoperative Water Inlet Valve.

 

Check connection, if needed replace Valve.

 

Switch is ON.

 

 

 

 

 

 

 

 

D

 

Loose electrical connection.

 

Check all electrical connections.

 

3

 

A

 

No product in Hopper.

 

Add product.

 

 

No product

 

B

 

Auger not working.

 

Engage Hopper/Nut to Motor Gear (See section VI).

 

 

when

 

C

 

Damaged, loose, or missing Agitator

 

Replace Agitator/Auger Gear (See section VI).

 

 

Dispense

 

 

 

Gear.

 

 

 

 

Button is

 

D

 

Inoperative Auger Motor or Relay.

 

Check connections of Motor, Relay and/or Switch,

 

 

pressed

 

 

 

 

 

if needed replace components.

 

 

 

 

E

 

Hopper outlet clogged

 

Clean Hopper and check Cartridge Heater.

 

 

 

 

F

 

Faulty Coupling.

 

Replace damaged Coupling components.

 

 

4

 

A

 

Leaking Water Inlet Valve.

 

Clean/check fittings of Water Inlet Valve. Replace

 

Water does

 

 

 

 

 

Water Inlet Valve if needed. See ”Water Inlet Valve

 

not shut off.

 

 

 

 

 

Test”

 

Water keeps

 

B

 

Inoperative Dispense Switch

 

Check Switch connections.

 

dispensing.

 

 

 

 

 

Replace Dispense Switch if needed.

 

 

 

C

 

Inoperative Rinse Switch

 

Check Rinse Switch connections.

 

 

 

 

 

 

 

Replace Rinse Switch if inoperative.

 

 

 

D

 

Clogged/stuck Water Dispense Valve

 

Clean or unclog Water Dispense Valve.

 

 

 

 

 

 

 

Replace Dispense Valve if inoperative.

 

5

 

A

 

Heater Switch is OFF.

 

Turn Heater Switch ON.

 

 

Water is not

 

B

 

Thermostat is OFF.

 

Turn Thermostat ON. Turn Knob Clockwise.

 

 

heating up in

 

C

 

Loose connection on Thermostat.

 

Make sure all wires and terminals on Thermostat are

 

 

the tank.

 

 

 

 

 

tight.

 

 

 

 

D

 

Hi-Limit Temperature Switch is defective

 

Replace the Hi-limit.

 

 

 

 

E

 

Heater is burned out or defective.

 

Replace the Heater.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6

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Contents Compact Cappuccino Hot Chocolate Dispensers Mechanical Specifications Installation Instructions Adjustments MaintenanceComponents Test AC2Troubleshooting Guide Problem Probable Cause RemedyCleaning and Sanitizing CleaningInternal Components Identification External Components Identification QTY Description

GB2HC-CP-PC*, GB2CP, GB2-CP, GB1CP, GB1HC-CP specifications

The Cecilware GB1HC-CP, GB2HC-CP-PC*, GB2HC-CP, GB2-CP, and GB2CP are premier models in the Cecilware line of commercial coffee brewers, designed for high efficiency and quality extraction. These machines cater specifically to the needs of cafés, restaurants, and other food service establishments looking to serve premium coffee to their customers consistently.

One of the standout features of the Cecilware GB series is its ability to brew multiple pots of coffee simultaneously. This feature is particularly beneficial during peak business hours, allowing establishments to keep up with high customer demand without compromising on flavor or quality. The GB1HC-CP is a single brewer, while the GB2 models can brew two pots at once, making them ideal for larger operations.

A notable technology utilized in these models is the precision brewing control. This ensures that the water temperature and brew time are consistently maintained at optimal levels, leading to an ideal extraction process that enhances the flavors and aromas of the coffee beans used. This feature minimizes the risk of over-extraction or under-extraction, which can lead to bitter or weak coffee.

Another characteristic that sets the Cecilware GB series apart is its durable construction. Made with high-quality materials, these brewers are built to withstand the rigors of a busy kitchen environment. Their compact design makes them suitable for various countertop configurations without taking up excessive space.

These brewers also feature an intuitive control panel, enabling staff to operate the machines with ease. The ability to adjust brew parameters allows baristas to customize each batch of coffee to meet customer preferences or specific coffee varieties, thereby enhancing the customer experience.

Maintenance is another crucial aspect where these models excel. Each brewer is designed for easy cleaning and servicing, ensuring longevity and consistent performance over time. The stainless steel finish not only contributes to the aesthetics but also makes cleaning straightforward and hassle-free.

In summary, the Cecilware GB1HC-CP, GB2HC-CP-PC*, GB2HC-CP, GB2-CP, and GB2CP models represent a blend of quality, efficiency, and advanced brewing technology tailored for businesses that prioritize coffee excellence. With their ability to brew multiple pots, precision control, durable construction, user-friendly interface, and easy maintenance, these brewers are a fantastic investment for any establishment dedicated to delivering top-notch coffee.
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