Maytag MDBL540AW, MDBH950AW, MDB9600AW, MDBF750AW, MDBH970AW, MDBF550AW, MDB8600AW Before you call

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Before you call

CHECK THESE POINTS TO HELP SAVE YOU TIME AND MONEY.

Dishwasher Will Not Fill:

Press the START/Cancel pad to start the dishwasher.

Be sure door is latched securely.

Be sure the water is turned on.

Check that the pad is properly selected for a cycle.

Allow time to pause before filling.

Check your home‘s circuit breaker or fuse box.

Check inlet hose for a kink.

Check water valve inlet for sediment and clean if necessary.

Dishwasher Will Not Drain/Water In Tub Bottom:

If hooked up to a food waste disposer, be sure the knock-out is removed from the disposer inlet.

Check for food obstruction in the drain or disposer.

Check drain hose for a kink.

Check your home‘s circuit breaker or fuse box.

Check that the cycle is completed.

Dishwasher Adds Water at END of Cycle:

• This is normal. The sensor (select models) in the pump must stay submerged so a short fill of water is added after the cycle’s last drain.

Detergent Cup Is Not Empty:

Check that the cycle is completed.

Be sure dispenser is not blocked.

Use fresh detergent stored in a cool, dry place.

Dishwasher Seems Noisy:

A water valve hiss during fill is normal.

Water circulation sounds are normal.

A thumping sound may be a wash arm bumping an item that is extending beyond the racks.

Chopping or grinding sounds may be heard as the internal food disposer chops hard items like fruit seeds, nuts, etc.

Humming during the drain is normal.

A snap noise is the detergent cup lid hitting the door liner when the dishwasher door is opened at the end of the cycle. This is normal.

Proper installation affects the noise level.

Cycle Takes Too Long (Heating Delay Light Stays On [select models]):

Tough Scrubor Tough ScrubPlus (select models) or Sanitize has been selected and the cycle is extended to heat water.

Check to see that the incoming water temperature is 120-140° F (49-60° C).

Dishwasher has an Odor:

Run dishes being held in the dishwasher through a Rinse Only cycle.

Many dishwashers have a “new” smell when first installed. This will dissipate with use.

Dishwasher may not be draining properly. (See “Dishwasher Will Not Drain” section.)

For a strong odor, place baking soda in both sides of the detergent cup. Select Light Wash and allow the water to circulate for about 10 minutes. Interrupt the cycle by unlatching the door and let it stand overnight. Restart the dishwasher by latching the door and allow it to complete the cycle. Another alternative is to use a dishwasher cleaning product such as Jet-Dry Dishwasher Cleaner*.

Dishwasher Leaks:

Check that the dishwasher is level. (Refer to the Installation Instructions.)

Suds can cause the dishwasher to overflow. Measure the detergent carefully and use only detergents designed for use in a dishwasher. Less detergent is needed in soft water. Try another brand if sudsing continues.

Follow directions closely on how to add a forgotten item (pg. 7).

To avoid rinse aid leaking from the dispenser, be sure the lid is securely attached.

Display Time Suddenly Drops or Increases by Several Minutes (select models):

• This is normal when the Auto Clean or Normal cycle (select models) is selected and the dishwasher decides to skip or add a drain and refill.

Indicator Lights Flashing:

The countdown display (select models) flashes after a cycle is selected until the START/Cancel pad is pressed.

The countdown display (select models) and the delay indicator flash after a delay is selected until the START/Cancel pad is pressed.

All active display indicators flash if the door is opened during a running cycle or delay.

9• The currently selected cycle flashes if the consumer attempts to change the cycle after cycle “lock-in”.

• The lock indicator flashes and the countdown display (selected models) flashes an “L” if a pad is pressed while the control lock is enabled.

C-11

16021814 Rev. 0

©2002 Maytag Appliance Sales Company

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Contents Service Jetclean DishwashersRecognize Safety Symbols, Words, and Labels Important Notices for Consumers and ServicersCustomer Service Support Center Important InformationTable of Contents Important Safety Information General Precautions and WarningsGeneral Information Related PublicationsPrecaución REV Electrical Equipment & Testing Electrical Test EquipmentAppliance Test Meter Digital Test MeterMotor Test Cord Grounding and PolarityClamp-On Ammeter Use of Ammeter on dishwasherWax Motor Check Detergent / Rinse Aid DispenserWax Motor Check- Vent Cycles & Options CyclesOption Description Display Description ENN-AIR MDBH970 Overflows Electrical-Mechanical TroubleshootingWill Not Fill Poor Washability Will Not DrainContinues To Drain Poor DryingElectrical Mechanical Troubleshooting Water LeaksNoise Will Not Start Or ProgramField Service Test Will Not WashWill Not Dry Manual Function TestFront Support and Toe Panel Removal Service and Disassembly ProceduresRemoval Disconnect power to the machine Detergent / Rinse Dispenser Mechanism and Reservoir Checking Operation Disconnect power to the machineInner Door Panel Vent Wire CoverWax Motor Detergent / Rinse Dispenser Door Latch & Switch Holder Assembly Switch Removal Disconnect power to the machinePC Board Control PanelRemoval ReplacementOuter Door Door Spring Door Hinge and SupportDoor Spring and Component Replacement Over Pressure Filter Top Wash ArmManifold Docking Station Lower Wash ArmTo Check Float Switch Disconnect power to the machine FloatWattage Checks To Check Heating Element Disconnect power to the machineHeating Element Thermostats Water ValveChecking Valve Operation Air Water InletTurbidity Sensor Upper Rack RemovalTub Wheels Wash Motor Assembly Drain PumpService and Disassembly Procedures AppendixA Built-In Dishwasher Built-In Dishwasher 16021814 Rev Refer to local plumbing codes / Consulte los códigos locales 13B Black to Black L1 Negro CON Negro L1 Start On some models Appendix B User Important Safety Instructions Do not tamper with controlsLoading Back With the Stack-Rack select modelsModels flat in the back, left corner pro Side. With the shelf down, two levelsBe sure that thin, not HingedSharp and p o i n t e d Items Your loadNormal Soil Hard 10-12 gpgControls AT a Glance Controls AT a Glance Special Care Items Before YOU Call for Service Indicator Lights Flashing Dishwasher Warranty Appendix C Operating Tips Important Safety Instructions Loading Loading Loading Dishwashing essentials Options Controls at a glance Special care items Before you call Glasses Are Cloudy/Spotted To receive warranty service Appendix D Dishwasher MDB-4 PagesImportant Safety Instructions Loading Scrape off tomato-based food soils seeFor best cleaning results, prevent items RackDown to NestingRack will come to a stop when it is in position Utility Basket for LowerHot water 16021814 Rev Short cycle for light food soils. Water usage is 6 gallonsFull load. Controls odors gallons To cancel a running cycle, press the START/Cancel pad Controls at a glanceSpecial care items Material Dishwasher Safe? Special InformatiionIndicator Lights Flashing Dishwasher Will Not FillDishwasher Will Not Drain/Water In Tub Bottom Dishwasher Adds Water at END of CycleGlasses Are Cloudy/Spotted Food Soil Remains on DishesDishware is Chipped Dishwasher Door Will Not CloseFull One Year Warranty Limited Second Year WarrantyLimited Third Through Fifth Year Warranty Full Twenty-Year Warranty