InSinkErator HC1100, GN1100 owner manual Troubleshooting, Problem Possible Cause What to do

Troubleshooting

Problem	Possible Cause	What to do
Water is not hot	Unit not plugged in	Check that the unit is connected to a
	or electric outlet is	properly grounded electric outlet and
	inoperative	that circuit breakers or fuses are in good
	Thermal cut-out may	order. Make sure outlet is not switched off.
	have been tripped.	See page 13.
Water too hot or	Thermostat not adjusted	Adjust thermostat. See page 12.
not hot enough	to your need
Water dripping	Low water pressure	Unplug the unit. If the dripping stops
from the	preventing the	within a few minutes,your water
spout/vent:	expansion chamber	pressure may not be sufficient to
	from draining properly	properly drain the expansion chamber.
• When heating		Check that supply valve is fully open.
		and there are no obstructions in the
		water line reducing the supply
		pressure below 20 pounds per square
		inch. For example:a poorly mounted
		saddle valve,a clogged water filter,or
		a partially opened shut-off valve.
• Constantly	Construction debris from	Contact Service Agent.
	water line obstructing
	the faucet valve seat
	causing a slow water leak
Water comes out	Outlet tube is blocked	Check that the outlet tube is not
the vent instead of		kinked,twisted or pinched.
the spout (divided
water stream)
Water and steam	Unit is boiling	Reduce water temperature.
spits forcefully from		Remember that at higher altitudes,
spout without		water boils at lower temperatures.
turning on the		See Adjusting Temperature.
dispenser faucet
Water taste or odor	Normal start-up	Under some water conditions your unit
		may need a few days to“season”. Open
		the dispenser faucet and run until the
		water is cold. Allow the unit to reheat.
		Repeat several times per day over
		3-4 days to season the unit.
		Replace the filter cartridge.
The new filter	Valve assembly in head &	Re-install old cartridge and rotate to
cartridge does	bracket not fully rotated	full stop. See page 13.
not fit
The filter leaks	O-ring breach	Remove, inspect, reinstall.
No water flow or		Replace filter cartridge.
low water flow